Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

T
thibault N.
Rating: 5 out of 5
following a purchase from 29/09/2024
Perfect
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A
amory H.
Rating: 4 out of 5
following a purchase from 27/09/2024
Battery received works well but the connector is very slightly longer than the original Apple, a little tricky to install although this isn't my first iPhone battery.
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O
Olivier M.
Rating: 5 out of 5
following a purchase from 29/09/2024
Perfect
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B
BEN HMIDA M.
Rating: 5 out of 5
following a purchase from 26/09/2024
Original part and works properly
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P
Pierre H.
Rating: 5 out of 5
following a purchase from 27/09/2024
the screen supplied and the documentation make it possible to repair the iphone. Changing the touch ID is a real pain on a 6 SE but I ended up repairing my iphone. I don't want any more Apple equipment so I ordered another phone. The doc provided is well done.
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A
Arnette A.
Rating: 5 out of 5
following a purchase from 27/09/2024
I ordered a new battery for my old iPhone 6, which I've just found in a souvenir box. Easy to repair and very explanatory tutorials. Thanks again!!!
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J
Jean M.
Rating: 5 out of 5
following a purchase from 26/09/2024
Everything went smoothly: product conformed and delivery was fast.
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J
Julien S.
Rating: 5 out of 5
following a purchase from 24/09/2024
Easy ordering, thanks to a well-designed product catalog; product received as ordered, in a very short time. (2 to 3 working days)
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R
Roger S.
Rating: 4 out of 5
following a purchase from 25/09/2024
Very good
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ANTHONY D.
Rating: 5 out of 5
following a purchase from 25/09/2024
Top quality, order received in 24 hours. Product conforms and video on YouTube for installation.
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D
david N.
Rating: 5 out of 5
following a purchase from 19/09/2024
thanks to the tuto
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A
Alexandre B.
Rating: 1 out of 5
following a purchase from 21/09/2024
The screen lights up but the touch doesn't work. I asked for a return. 48 hours later I've heard nothing.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
J
Jose B.
Rating: 1 out of 5
following a purchase from 23/09/2024
I ordered a no code battery to get rid of the error message. The battery works correctly but the no code function doesn't, even though I plugged in the original bms.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
B
Blandine B.
Rating: 5 out of 5
following a purchase from 22/09/2024
Serious and fast
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S
Sonia B.
Rating: 5 out of 5
following a purchase from 23/09/2024
fast, careful shipping
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P
patrice C.
Rating: 5 out of 5
following a purchase from 22/09/2024
Basically a good product, but out of the 5 products in my order, one drawback: the iPhone 13 camera protection glass is a little smaller than the original and cracked when fitted without forcing it.
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M
marc C.
Rating: 5 out of 5
following a purchase from 18/09/2024
Fast
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R
Raphaelle A.
Rating: 1 out of 5
following a purchase from 17/09/2024
This is the second time I've placed the same order in 6 months, that I've requested and paid for express 24h delivery because it was an emergency, and that the parcel arrived more than 48h later. It's one thing for the carrier to be responsible, but it's another thing for the delivery options on the site to always include the 24h option, which is untrue and unacceptable!
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
M
Michel R.
Rating: 5 out of 5
following a purchase from 18/09/2024
Never had a problem with the parts supplied By SOSAV 2quipe a L'écoute.
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R
Radomir E.
Rating: 5 out of 5
following a purchase from 13/09/2024
Very satisfied
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Q
Quentin C.
Rating: 5 out of 5
following a purchase from 18/09/2024
Everything is functional, fast delivery
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J
Jennsi F.
Rating: 5 out of 5
following a purchase from 15/09/2024
Hello, I am very satisfied with the service. It arrived very quickly.
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P
PATRICK S.
Rating: 5 out of 5
following a purchase from 17/09/2024
Package received quickly, conforms to order. Good service. Thank you very much.
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J
Jérôme B.
Rating: 5 out of 5
following a purchase from 18/09/2024
Perfect
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C
Cedric D.
Rating: 5 out of 5
following a purchase from 11/06/2023
Item meets my expectations. Thank you very much.
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J
Jean-Luc A.
Rating: 5 out of 5
following a purchase from 15/09/2024
Fine, thank you.
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M
Mathieu B.
Rating: 2 out of 5
following a purchase from 14/09/2024
I received the part but after asking a question to the site no answer so my part is useless ...... 50euro in the .....
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
G
Gérard W.
Rating: 5 out of 5
following a purchase from 16/09/2024
Everything is ok , the welcome from SOSAV is clear and precise , the product search is fast , precise and the result is positive , in less than a minute I can order the product I want . The range of soap items is complete and in line with the desired items.
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M
Marie-therese B.
Rating: 1 out of 5
following a purchase from 13/09/2024
After changing to the no code battery my phone won't charge even though there are no more error messages! In the end, I don't recommend no code batteries.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
A
Anthony A.
Rating: 5 out of 5
following a purchase from 12/09/2024
Fast and in good condition thanks for everything
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P
Philippe T.
Rating: 5 out of 5
following a purchase from 12/09/2024
The support was there when I encountered difficulties. Thank you
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O
OSMANE C.
Rating: 5 out of 5
following a purchase from 12/09/2024
I received my order but I only paid for home delivery and in fact it was me who had to move to fetch my product Chronopost not serious and your product is a good product booklet very quickly thank you
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M
Marie B.
Rating: 2 out of 5
following a purchase from 09/09/2024
We pay for 24-48h but the parcel arrives a week later, not very correct or professional.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
A
Anaïs L.
Rating: 5 out of 5
following a purchase from 11/09/2024
I called customer service because I had forgotten the tube of glue in the order, and they added it without any problem. I received everything 3 days later, just great! Battery works very well. Successful replacement thanks to their tutorial. Would recommend.
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J
jean louis C.
Rating: 5 out of 5
following a purchase from 12/09/2024
Always so perfect Thank you!!!
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C
Cheik D.
Rating: 5 out of 5
following a purchase from 12/09/2024
Formidable
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J
Juliette P.
Rating: 4 out of 5
following a purchase from 12/09/2024
Fast delivery but screen glass arrived broken
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A
AMBROISE F.
Rating: 1 out of 5
following a purchase from 12/09/2024
1. It wasn't specified that battery stickers were supplied, so I bought extra for nothing 2. The battery connector is almost 1mm too long, preventing it from being clipped into the socket provided. As a result, the plug on the battery side is dead. This is the first time I've been unable to fit a battery.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
A
andre S.
Rating: 4 out of 5
following a purchase from 11/09/2024
I received the parcel well. the battery blocked the load with 70% and even 30% the pc not recognizing it I had to battle to solve the problem now it loads with 100% all is well I recommend the site "a tutorial for neofite delivered with the parcel would be the good come" Cordialement
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L
Laurent B.
Rating: 5 out of 5
following a purchase from 08/09/2024
Top nothing to complain about
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