Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

G
Gérard C.
Rating: 5 out of 5
following a purchase from 22/02/2024
Product received as agreed and in perfect packaging. I had a bit of trouble replacing the glass, as the connectors on the iPad Mini are, as the name implies, "mini". It's a piece of goldsmith's work, but you get there. I've been a "SOSAV" customer for a long time and I recommend this company both for the spare parts, which are always impeccable, and for the "tutorials" which really help with replacement.
Translated reviews
F
francesca L.
Rating: 4 out of 5
following a purchase from 17/02/2024
Impec
Translated reviews
P
Patrick P.
Rating: 5 out of 5
following a purchase from 21/02/2024
1st order and completely satisfied in every way. I will order again as soon as I need to and recommend this site.
Translated reviews
E
Eric M.
Rating: 5 out of 5
following a purchase from 20/02/2024
Perfect, fast and compliant delivery.
Translated reviews
N
Nibe M.
Rating: 5 out of 5
following a purchase from 20/02/2024
superb youtube video to help me repair my iphone x charging socket. The operation seemed easy with the repair kit.
Translated reviews
G
Gilles B.
Rating: 5 out of 5
following a purchase from 19/02/2024
Package sent quickly and as expected. Very satisfied with the explanations provided.
Translated reviews
D
delphine P.
Rating: 5 out of 5
following a purchase from 17/02/2024
Top notch! I was able to save my iPhone X do the screen went from normal to green, then definitely from green to pitch black. You could hear the iPhone reacting to charging or switching on and off, so I took a chance. With the step-by-step guide and a PC by my side, I managed it all! The only thing that doesn't work anymore is Face ID, but that was a risk announced by the site.
Translated reviews
J
jean michel L.
Rating: 5 out of 5
following a purchase from 20/02/2024
good after-sales service
Translated reviews
E
Elise B.
Rating: 3 out of 5
following a purchase from 04/02/2024
I'm not super satisfied. The battery supplied for the iPhone 8 doesn't last very long. AND I screwed up a screw with the tools provided while trying to change the Home button, which put the motherboard at fault, so my button will never work again.
Translated reviews
M
Morgane L.
Rating: 3 out of 5
following a purchase from 19/02/2024
Product complies with specifications. Too bad the instructions for fitting the protective film on the phone screen are missing.
Translated reviews
G
Gilbert P.
Rating: 5 out of 5
following a purchase from 16/02/2024
Good transaction
Translated reviews
J
Jean-Baptiste V.
Rating: 5 out of 5
following a purchase from 19/02/2024
Received promptly, battery 🔋 a l'installayion having visibly held a good charge.
Translated reviews
P
Philippe D.
Rating: 5 out of 5
following a purchase from 14/02/2024
Technical service available for advice on the breakdown/repair of a Xiaomi Redmi Note 10s phone. Fast delivery after ordering parts. I recommend this site.
Translated reviews
S
Stephane D.
Rating: 5 out of 5
following a purchase from 11/02/2024
Fast service, parts as expected and clear assembly videos.
Translated reviews
A
Andrea D.
Rating: 5 out of 5
following a purchase from 15/02/2024
Fast and good product
Translated reviews
F
Francis M.
Rating: 5 out of 5
following a purchase from 14/02/2024
Good site , my screen arrived before the very good quality good tuto for the demonstration . I recommend this site
Translated reviews
V
VERONIQUE C.
Rating: 5 out of 5
following a purchase from 11/02/2024
Arrival at destination a little late
Translated reviews
Y
Yoan A.
Rating: 1 out of 5
following a purchase from 07/02/2024
Very professional SOSAV with fast shipping. However, I would not recommend the screen I bought. After the change, I notice that the screen doesn't always respond and freezes for a few seconds several times a day.
Translated reviews
Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
J
Jean O.
Rating: 5 out of 5
following a purchase from 13/02/2024
Everything is perfect
Translated reviews
B
Baudouin D.
Rating: 5 out of 5
following a purchase from 06/02/2024
Perfectly compliant, nothing to say. Fast delivery.
Translated reviews
D
DORNON G.
Rating: 1 out of 5
following a purchase from 12/02/2024
Average, One item missing from my order during delivery. Urgently needed this battery. A pity.
Translated reviews
Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
N
Nicolas M.
Rating: 5 out of 5
following a purchase from 10/02/2024
Perfect, plus the tutorials are very clear and easy to follow.
Translated reviews
A
Aurélien L.
Rating: 5 out of 5
following a purchase from 09/02/2024
Thank you, really, thank you for this opportunity to buy parts and tools to repair our smartphones. The guides are crystal clear. I'm very pleased to have taken up this challenge, which has saved me money and will continue to do so!
Translated reviews
D
Denis S.
Rating: 5 out of 5
following a purchase from 12/02/2024
Fast and very serious
Translated reviews
F
Fatma H.
Rating: 5 out of 5
following a purchase from 10/02/2024
Complete and reusable kit, received promptly. Thank you
Translated reviews
D
Didier C.
Rating: 2 out of 5
following a purchase from 07/02/2024
The products are good but there are products missing from the order.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
M
Mickael M.
Rating: 4 out of 5
following a purchase from 09/02/2024
Niffff
Translated reviews
L
Luis F.
Rating: 5 out of 5
following a purchase from 08/02/2024
I haven't ordered much but so far it's great.
Translated reviews
A
ALAIN D.
Rating: 5 out of 5
following a purchase from 08/02/2024
Perfect transaction.
Translated reviews
H
Hervé P.
Rating: 5 out of 5
following a purchase from 06/02/2024
Fast and compliant
Translated reviews
M
Malet M.
Rating: 4 out of 5
following a purchase from 07/02/2024
Great!
Translated reviews
Y
Yann L.
Rating: 5 out of 5
following a purchase from 06/02/2024
iPhone screen well received. I followed the video to change it myself and it's perfect.
Translated reviews
L
Lionel B.
Rating: 5 out of 5
following a purchase from 06/02/2024
I received the package. With the video I was able to install the battery.
Translated reviews
A
Alisson P.
Rating: 2 out of 5
following a purchase from 06/02/2024
Fast delivery but iphone shows an unknown part for the changed battery. I can no longer see the battery status.
Translated reviews
Response from SOSAV
Hello,
Yes, if you replace the battery, it will no longer be recognized as indicated on the product sheet.
Best regards.
A
Alexandre B.
Rating: 5 out of 5
following a purchase from 07/02/2024
Hello, this is not the first time I've ordered and I don't regret it. Very satisfied. Bonne continuation.
Translated reviews
E
Eric A.
Rating: 5 out of 5
following a purchase from 05/02/2024
merci pour vos tuto
Translated reviews
N
Nicola D.
Rating: 2 out of 5
following a purchase from 05/02/2024
Hello, the refurbished screen is less sensitive than the original and when you want to touch it on map it makes a big zoom. So not really satisfied!!! Nicola
Translated reviews
Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
H
HENRI FREDERIC D.
Rating: 5 out of 5
following a purchase from 05/02/2024
The articles are in accordance with the advertisement is then in accordance with my expectations Pieces. Very well packed. Packing nickel we see in time just perfect.
Translated reviews
M
MAXIME G.
Rating: 5 out of 5
following a purchase from 05/02/2024
I'm still looking for the negative points...
Translated reviews
F
francis D.
Rating: 5 out of 5
following a purchase from 04/02/2024
Okokok
Translated reviews
We use cookies for audience measurement and improving user experience.