Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 119 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable delivery experiences, with many mentions of ultra-fast or very fast shipping, on-time arrivals, and well-packaged orders. Customers praise product quality and fit, noting that parts such as screens, batteries, back covers, and internal components match descriptions and work correctly after installation. The shopping experience is supported by clear explanations and troubleshooting tutorials, helpful customer service, and reasonable or competitive prices for original or compliant parts. Overall, SOSAV is described as serious, professional, and easy to use, with customers repeatedly recommending the site.

All reviews

C
Catherine C.
Rating: 5 out of 5
following a purchase from 22/07/2026
Everything is compliant and fast delivery
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F
Fabrice B.
Rating: 1 out of 5
following a purchase from 17/07/2026
Seller who scammed me out of several euros years ago. I ordered on this site out of desperation. Otherwise, it's dead!
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Response from SOSAV
Hello, This is no longer the same company for more than 6 years now for your information.
We hope that the new order satisfies you.
R
Renaud M.
Rating: 5 out of 5
following a purchase from 21/07/2026
Fast, efficient and the package arrives in good condition.
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Jean Paul K.
Rating: 5 out of 5
following a purchase from 21/07/2026
Good piece. Fast shipping, perfect.
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Jean François K.
Rating: 5 out of 5
following a purchase from 21/07/2026
Perfect as always. Saved my MacBook Pro that had taken in water for about fifteen Euros... and the part was delivered on time too.
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R
Romain B.
Rating: 5 out of 5
following a purchase from 21/07/2026
Very satisfied.
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Philippe L.
Rating: 5 out of 5
following a purchase from 21/07/2026
Fast and efficient PERFECT
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E
Erwin V.
Rating: 1 out of 5
following a purchase from 14/07/2026
Order placed on Tuesday, July 14 and received on July 24, the site states delivery before 2 PM, I do suspect that on a public holiday, it doesn't work but it didn't ship before Monday, which is almost a week, we are far from same-day delivery before 2 PM.... Moreover, I ordered a refurbished screen, I mistakenly thought it would be an original second-hand... I received a new non-original one so I no longer have the fingerprint reader... Lastly, I ordered the back cover of my phone on a Chinese website on July 13, it arrived at the same time as the order placed in France... I found another French site that actually ships the same day so you won't see me again and I will do the advertising that goes with it.
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Response from SOSAV
Hello,
In this case, I invite you to contact us directly on the site so that we can assist you. All parts are guaranteed for 2 years.
Thank you.
Best regards, Pierre.
C
Christophe M.
Rating: 5 out of 5
following a purchase from 08/07/2026
Good site, serious. Problem with delivery, chronopost during the holidays.
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J
Jean - Hugues E.
Rating: 5 out of 5
following a purchase from 16/07/2026
Ordered part, received on time, mounted on PS5 (repair time very well estimated by SOSAV) For my son I am the best dad in the world ... THANK YOU SOSAV
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M
Mahamady S.
Rating: 5 out of 5
following a purchase from 12/07/2026
Fast, efficient and professional
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C
Cyrille L.
Rating: 2 out of 5
following a purchase from 12/07/2026
Delivery too long
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Response from SOSAV
Hello,
In this case, I invite you to contact us directly on the site so that we can assist you. All parts are guaranteed for 2 years.
Thank you.
Best regards, Pierre.
C
Christelle F.
Rating: 5 out of 5
following a purchase from 10/07/2026
Received quickly I was able to change the battery thanks to the recommended kit
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Marie-Laurence H.
Rating: 1 out of 5
following a purchase from 10/07/2026
I ordered a battery for my phone (Huawei P30 Lite) and I can't clip it in, as the two parts (battery and phone) seem not to match. I am therefore very disappointed.
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Response from SOSAV
Hello,
In this case, I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you.
Best regards, Pierre.
V
Viviane Chantal P.
Rating: 5 out of 5
following a purchase from 11/07/2026
Very fast shipping, thank you
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Abdelwahab B.
Rating: 5 out of 5
following a purchase from 12/07/2026
Nothing to report
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M
Mathieu M.
Rating: 5 out of 5
following a purchase from 09/07/2026
Material received quickly, of good quality, I recommend :)
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L
Laurent P.
Rating: 5 out of 5
following a purchase from 03/07/2026
Fast and careful delivery, the battery seems perfect for now. Very good autonomy.
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P
Philippe C.
Rating: 3 out of 5
following a purchase from 03/07/2026
Another problem with Chronopost: despite the price, the deadline was not respected. The package stayed 2.5 days in Paris Beaugrenelle for a delivery to Convention which is 2 km (!!) only to finally be delivered at Porte de Versailles!
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A
Alexandre M.
Rating: 5 out of 5
following a purchase from 05/07/2026
Tb
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P
Patrick B.
Rating: 5 out of 5
following a purchase from 06/07/2026
Thank you for your quick and efficient service.
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C
Cedric L.
Rating: 5 out of 5
following a purchase from 06/07/2026
Package received quickly. This allowed me to repair my phone at a lower cost, it's perfect.
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Arnaud B.
Rating: 5 out of 5
following a purchase from 05/07/2026
Perfect
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William V.
Rating: 5 out of 5
following a purchase from 05/07/2026
I was able to repair my phone. Thank you
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D
David V.
Rating: 5 out of 5
following a purchase from 27/06/2026
Impeccable service, delivery on time
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A
André A.
Rating: 4 out of 5
following a purchase from 02/07/2026
Material replaced successfully
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Anthony M.
Rating: 5 out of 5
following a purchase from 01/07/2026
Received as agreed in time and on schedule
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S
Sofiane S.
Rating: 5 out of 5
following a purchase from 29/06/2026
Quality products and very fast delivery !! Impeccable !
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J
Josef M.
Rating: 5 out of 5
following a purchase from 27/06/2026
Easy order, perfect and fast delivery, the tutorials are excellent!
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L
Ludovic A.
Rating: 5 out of 5
following a purchase from 30/06/2026
Perfect, the card for the charging connector of my Galaxy S20 (A03) works perfectly well unlike a co current
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E
Eric D.
Rating: 5 out of 5
following a purchase from 29/06/2026
The screen seals for my iPhone SE 2020 are of good quality. The order was processed and delivered quickly.
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M
Mickael F.
Rating: 5 out of 5
following a purchase from 30/06/2026
Fast and product received as described.
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K
Killian R.
Rating: 5 out of 5
following a purchase from 28/06/2026
Very satisfied with my new phone screen. Good value for money. Effective YouTube tutorial for changing the screen easily.
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P
Pedro D.
Rating: 5 out of 5
following a purchase from 25/06/2026
Super matis at the top super fast delivery! And super tutorial to charge my screen
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J
Jean Christophe R.
Rating: 1 out of 5
following a purchase from 26/06/2026
Order arrived on time. Except that the battery is not the model ordered. Charging sensor that is not compatible with my USA phone. No information on the site. I am returning everything. No exchange made for their mistake. And they refund me but not the shipping costs even though it was their blunder. Really incompetent. First and last time. Avoid.
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Response from SOSAV
Hello,
In this case, I invite you to contact us directly on the site so that we can assist you. All parts are guaranteed for 2 years.
Thank you.
Best regards, Pierre.
V
Valentin V.
Rating: 5 out of 5
following a purchase from 25/06/2026
Nothing to say about my order, helpful and professional site advisor, I recommend.
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C
Christophe B.
Rating: 5 out of 5
following a purchase from 24/06/2026
Perfect quality / price and speed
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M
Marc B.
Rating: 5 out of 5
following a purchase from 13/06/2026
All good, no problem. I have already purchased on the site without any issues regarding order or delivery.
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E
Eric V.
Rating: 3 out of 5
following a purchase from 18/06/2026
I was not lucky with my first order, there was an error with my order, an item that I did not order was delivered instead of a product that I had ordered! And then the ordered battery had been in stock for many years before being sold, resulting in it arriving at 3% and for now the perceived capacity is that of a battery that has already gone through quite a few life cycles! We'll see over time, I chose the original battery for quality reasons and therefore the price that goes with it! We'll see if this choice will be rewarded over time! Otherwise, the site and the staff are responsive and very good contact for the positive points!
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M
Maël B.
Rating: 5 out of 5
following a purchase from 14/06/2026
Perfect!
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