/10
★★★★★
based on 25954 published reviews
★★★★★
based on 25954 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
The nylon tools in the repair kit are of poor quality. The battery isn't great either, compared with my old one, which I still have to change every day, and I'm not a regular phone user.........
Serge J.
purchased on 01/09/2024
Translated review
3/5
★★★☆☆
Medium quality
Mohamed C.
purchased on 28/07/2024
Translated review
3/5
★★★☆☆
Perfect site, great tutorials, good price and fast delivery. I had a battery failure with my IPhone8, so I ordered everything I needed from them. Unfortunately, I received a gasket that was too big (not from an Iphone8), but I was able to change it after sending photos and an e-mail.
Dominique G.
purchased on 24/07/2024
Translated review
2/5
★★☆☆☆
I am waiting for a refund for my order which has been delayed for 8 days I am on dece supplier
Franck A.
purchased on 18/07/2024
Translated review
Answer from
SOSAV
Hello,
We are still waiting for the product.
As soon as we receive it, we will make the necessary arrangements.
Best regards.
We are still waiting for the product.
As soon as we receive it, we will make the necessary arrangements.
Best regards.
2/5
★★☆☆☆
I bought an oppo find x2 NEO battery that I returned because it heats up a lot. I'm waiting for an exchange or refund.
Rinish J.
purchased on 04/07/2024
Translated review
Answer from
SOSAV
Hello,
The exchange was successful. Please let us know how it goes.
Best regards.
The exchange was successful. Please let us know how it goes.
Best regards.
3/5
★★★☆☆
It seems that the screen is flawed and clicks on its own at the bottom of the touchscreen, which is annoying.
Jean B.
purchased on 03/07/2024
Translated review
3/5
★★★☆☆
Product received defective and battery purchased to avoid error message. So I get the error message
Jennifer R.
purchased on 26/06/2024
Translated review
Answer from
SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
2/5
★★☆☆☆
Parcel in very poor condition on arrival. Nothing is broken but it's still fragile material.
Victor S.
purchased on 14/06/2024
Translated review
Answer from
SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
3/5
★★★☆☆
Package received on time, but disappointed with the disassembly kit, the glue was completely dry, impossible to use.
Fabrice V.
purchased on 10/06/2024
Translated review
2/5
★★☆☆☆
Parts received on time but some internal defects. Claw and screen sticker appear to have been peeled off and re-sticked.
Vincent D.
purchased on 03/06/2024
Translated review
Answer from
SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
3/5
★★★☆☆
Delivery ok but the tablecloths didn't fit properly on my iPhone. Impossible to connect the screen.
Benedicte J.
purchased on 22/05/2024
Translated review
3/5
★★★☆☆
Notification of shipment on Tuesday, the post office actually picked it up on Saturday. For a battery that's supposed to ship in 24 hours, that's a lot of time. Please mention that you are only creating a shipping number, but that this does not mean that the parcel has been shipped.
Arnaud C.
purchased on 14/05/2024
Translated review
2/5
★★☆☆☆
The video is misleading because the Nintendo Switch Lite's battery is not so easy to remove. It should have been indicated that nail polish remover was required. I'm very disappointed.
Sébastien E.
purchased on 12/05/2024
Translated review
3/5
★★★☆☆
VERY LONG DELIVERY TIMES
Myriam G.
purchased on 07/04/2024
Translated review
Answer from
SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
3/5
★★★☆☆
For an iPhone charging connector change, a screwdriver in the tool pack was faulty, and after reassembly, the external microphone for calling via apps/siri doesn't work properly. But efficient support service
Julien L.
purchased on 15/04/2024
Translated review
2/5
★★☆☆☆
The tool kit is not complete (2 times the same tool, so 1 is missing, which is necessary to disassemble the screen), and the tools are of poor quality (impossible to disassemble certain screws because of the tool).
Bruno C.
purchased on 13/04/2024
Translated review
Answer from
SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Yours faithfully
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Yours faithfully
3/5
★★★☆☆
Hello, I'm a bit disappointed because one of the screwdrivers was damaged so I couldn't unscrew certain screws with it. It was a real pain.
John W.
purchased on 06/04/2024
Translated review
Answer from
SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
2/5
★★☆☆☆
Some tools (3-wing screwdriver) are not at all suitable for changing screens.
Loic M.
purchased on 08/04/2024
Translated review
Answer from
SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
3/5
★★★☆☆
Good quality material, lack of description on the products such as the shells which already have the glue and I was missing the bag for ungluing a little long shipping time because without phone it complicated to be reached
Thomas G.
purchased on 26/03/2024
Translated review
3/5
★★★☆☆
The screw organizer is inconclusive, poorly laid out and not very intuitive! As a result, you get the wrong screw! Too bad
Gilles C.
purchased on 25/03/2024
Translated review
3/5
★★★☆☆
Good, but the battery is not recognized by the iPhone... shame... otherwise perfect!
Simon P.
purchased on 16/03/2024
Translated review
Answer from
SOSAV
Hello,
Thank you for your opinion. This is indeed indicated in the product description.
Best regards.
Thank you for your opinion. This is indeed indicated in the product description.
Best regards.
3/5
★★★☆☆
The screen I ordered seems to be of good quality (assembled 4 days ago), unlike the tool kit, which is of poor quality, not to say mediocre. The heads of the three screwdrivers were already worn just from disassembly. I had to go to a repair shop to tighten the pentalobe or star screws. Unacceptable for a new kit. The video tutorial is of very good quality.
Etienne M.
purchased on 02/03/2024
Translated review
3/5
★★★☆☆
Impeccable delivery. It's a pity that the equipment is a bit sloppy. Poor quality spatula (soft plastic), suction cup that doesn't suction. For the rest it's ok. good screwdriver etc.
Thomas D.
purchased on 26/02/2024
Translated review
3/5
★★★☆☆
I'm not super satisfied. The battery supplied for the iPhone 8 doesn't last very long. AND I screwed up a screw with the tools provided while trying to change the Home button, which put the motherboard at fault, so my button will never work again.
Elise B.
purchased on 04/02/2024
Translated review
3/5
★★★☆☆
Product complies with specifications. Too bad the instructions for fitting the protective film on the phone screen are missing.
Morgane L.
purchased on 19/02/2024
Translated review
2/5
★★☆☆☆
The products are good but there are products missing from the order.
Didier C.
purchased on 07/02/2024
Translated review
Answer from
SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
2/5
★★☆☆☆
Fast delivery but iphone shows an unknown part for the changed battery. I can no longer see the battery status.
Alisson P.
purchased on 06/02/2024
Translated review
Answer from
SOSAV
Hello,
Yes, if you replace the battery, it will no longer be recognized as indicated on the product sheet.
Best regards.
Yes, if you replace the battery, it will no longer be recognized as indicated on the product sheet.
Best regards.
2/5
★★☆☆☆
Hello, the refurbished screen is less sensitive than the original and when you want to touch it on map it makes a big zoom. So not really satisfied!!! Nicola
Nicola D.
purchased on 05/02/2024
Translated review
Answer from
SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
3/5
★★★☆☆
I changed the part as in your video but it still won't load 😭
Florian C.
purchased on 21/01/2024
Translated review
3/5
★★★☆☆
An item in the order was not for the right phone (return at our expense)
Loïc R.
purchased on 12/01/2024
Translated review
3/5
★★★☆☆
Mitigated, expensive site
Gobert A.
purchased on 11/12/2023
Translated review
3/5
★★★☆☆
The joystick works, but in the universal kit the size of the three-headed screwdriver does not correspond to the size of the switch screws, and the screw heads are destroyed.
Thomas K.
purchased on 18/12/2023
Translated review
3/5
★★★☆☆
Cde chassis/screen redmi note 8 pro, replacement ok. Except for the proximity sensor, inoperative, the screen flashes when using the phone. In fact, on the chassis, instead of 3 small holes, there are only 2. That's a shame, so dismantle the proximity sensor and no more flashing, but no screen shutdown near the cheek when making a phone call.
Philippe O.
purchased on 31/10/2023
Translated review
Answer from
SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
3/5
★★★☆☆
The package did not fully correspond to the description
Hippolyte V.
purchased on 05/12/2023
Translated review
3/5
★★★☆☆
Correct delivery, but I find it strange that the battery has already lost 5% of its capacity after 10 days
Peter H.
purchased on 26/11/2023
Translated review
3/5
★★★☆☆
Difficulties at the beginning to have access to my account and to validate the delivery, but after rectification of your share, return to the normal one.
Alain L.
purchased on 01/12/2023
Translated review
2/5
★★☆☆☆
Items (screen and battery) described as original, but which are not.
David C.
purchased on 08/11/2023
Translated review
Answer from
SOSAV
Hello,
You took iPhone parts, we don't sell original parts on this. It's compatible by default. Under no circumstances do we indicate on the site that it is an original product.
Yours faithfully
You took iPhone parts, we don't sell original parts on this. It's compatible by default. Under no circumstances do we indicate on the site that it is an original product.
Yours faithfully
3/5
★★★☆☆
The suction cup in the kit is twisted and ... unusable, doesn't stick at all, the plastic of the instruments is too soft, I had to use my own tools... the part itself works
Gilles C.
purchased on 09/11/2023
Translated review
3/5
★★★☆☆
I ordered and paid for my order but it had not been sent. I had to make a complaint on the website.
Nicolas L.
purchased on 02/11/2023
Translated review
3/5
★★★☆☆
Battery as described but poor quality tool kit, the pentalobe screwdriver was deformed the first time it was loosened, forcing me to go and buy a kit from Leroy Merlin (Tivoly kit) to change the battery on my daughter's iPhone.
Fred G.
purchased on 01/11/2023
Translated review
2/5
★★☆☆☆
Original battery replaced, barely 10 hours autonomy without intensive use. Doesn't make you want to repair... Regarding the site, shipping is fast and accurate.
Jérémy C.
purchased on 16/10/2023
Translated review
Answer from
SOSAV
Hello,
In this case I invite you to make the request of sav on the site.
The product is guaranteed for 2 years.
Best regards.
In this case I invite you to make the request of sav on the site.
The product is guaranteed for 2 years.
Best regards.
2/5
★★☆☆☆
Not sturdy enough, kit items are curly after repair, still a useful kit
Adel K.
purchased on 28/09/2023
Translated review
Answer from
SOSAV
Hello,
In this case, I invite you to make a request directly on the website in order to launch the exchange procedure.
Best regards.
In this case, I invite you to make a request directly on the website in order to launch the exchange procedure.
Best regards.
3/5
★★★☆☆
I received half my coli
Louis V.
purchased on 14/03/2022
Translated review
2/5
★★☆☆☆
Hello, unfortunately I never managed to divide the first two vices of my Iphone X in order to open it and change the screen... Right from the start, there was a gap between the screwdriver supplied and the vices...
Mickaël A.
purchased on 04/10/2023
Translated review
Answer from
SOSAV
Hello,
Then please contact us. We are available to help you.
Best regards Etienne.
Then please contact us. We are available to help you.
Best regards Etienne.
2/5
★★☆☆☆
Delivery OK. However, the product doesn't look like it does in the installation video and, as a result, installation is much more complicated than shown (with a failed result as far as I'm concerned).
Nicolas L.
purchased on 10/09/2023
Translated review
3/5
★★★☆☆
Fast delivery. I ordered an Iphone battery but the stickers didn't come with it. Too bad the site doesn't remind me.
Arnaud T.
purchased on 06/09/2023
Translated review
3/5
★★★☆☆
The plastic support for the brightness sensor was missing (plastic part between the screen and the sensors). I had to dismantle it on the old screen at the risk of damaging it. But it's a replacement, I'm aware that it's not the same as the original.
Nicolas D.
purchased on 29/08/2023
Translated review
3/5
★★★☆☆
Fast, accurate delivery
Geneviève M.
purchased on 17/07/2023
Translated review
3/5
★★★☆☆
Order placed on Saturday evening with chronopost express delivery option before 1pm the next day. On Sunday no parcel, no e-mail, received 2 days later. You could have specified that you don't take care of orders on Sundays, that would have saved me an extra 10€.
Noah B.
purchased on 05/08/2023
Translated review
Answer from
SOSAV
Salve,
Non lavoriamo la domenica e nemmeno il cronopost, come può immaginare... È indicato direttamente sul sito.
Cordiali saluti Etienne.
Non lavoriamo la domenica e nemmeno il cronopost, come può immaginare... È indicato direttamente sul sito.
Cordiali saluti Etienne.
3/5
★★★☆☆
Hello, I received the item, quickly, in good condition, but unfortunately, it was the top microphone, to speak, that I needed!!! Error!!! And in, you do not have it in stock and impossible to find it on the net!!! :((((
Hugues L.
purchased on 19/06/2023
Translated review
3/5
★★★☆☆
Screen received on time but very disappointed that no tools were supplied.
Emanuel T.
purchased on 28/07/2023
Translated review
Answer from
SOSAV
Salve,
Gli strumenti sono sempre un'opzione a destra del pezzo di ricambio.
Cordiali saluti.
Gli strumenti sono sempre un'opzione a destra del pezzo di ricambio.
Cordiali saluti.
3/5
★★★☆☆
Iphone button purchased only partially works. When changing the button, the front camera stopped working.
Geraldine A.
purchased on 01/07/2023
Translated review
Answer from
SOSAV
Salve,
Se questo è il caso, le suggerisco di fare una richiesta di assistenza per avviare la procedura di sostituzione.
Inoltre, il tasto home non è collegato alla fotocamera anteriore, quindi deve esserci un problema di assemblaggio.
Cordiali saluti.
Se questo è il caso, le suggerisco di fare una richiesta di assistenza per avviare la procedura di sostituzione.
Inoltre, il tasto home non è collegato alla fotocamera anteriore, quindi deve esserci un problema di assemblaggio.
Cordiali saluti.
3/5
★★★☆☆
Well presented site, well explained and simple tutorials. However, the battery doesn't seem to perform any better than my old one. I have to recharge 2 times to last a day with moderate use.
Yohann P.
purchased on 10/07/2023
Translated review
Answer from
SOSAV
Salve,
Grazie per le informazioni, in questo caso la invito a fare la richiesta di cambio online sul sito.
Il prodotto è garantito, quindi non esiti.
Cordiali saluti.
Grazie per le informazioni, in questo caso la invito a fare la richiesta di cambio online sul sito.
Il prodotto è garantito, quindi non esiti.
Cordiali saluti.
3/5
★★★☆☆
I ordered a charging connector kit for an iPhone SE. The connector received was a reconditioned used model. The charging and jack connectors had traces of wear and black marks. The stickers on the tablecloth had been ripped off and didn't fit. I fitted this set because I couldn't wait, and fortunately it was functional, which is why I gave it 3 stars. But I would have liked to have been warned at the time of purchase and that's why I took 2 off.
Henri Z.
purchased on 26/06/2023
Translated review
3/5
★★★☆☆
I'm not sure, the shipment is fast & careful, it's not my first order but the screen I received does not have the same screen size as the original (I had ordered an EOM, quality noted as identical to the manufacturer) I have black borders along my screen. SOSAV has offered me a return, but I'm afraid I'll damage the phone if I have to reassemble it, if a new screen without this defect is available.
Romain F.
purchased on 07/06/2023
Translated review
3/5
★★★☆☆
The compatible screen is not complete, in particular the front camera is held in place by a transparent plastic form glued to the screen. This is not shown on the video, and it's not easy to remove and reattach.
Franck A.
purchased on 05/06/2023
Translated review
2/5
★★☆☆☆
The screwdriver allowed me to unscrew two screws and then damage the others ... I don't recommend tools. The tutorial is correct. As for the spare part, I'll have to wait and see.
Andranik E.
purchased on 25/05/2023
Translated review
Answer from
SOSAV
Salve,
In questo caso la invito a fare la richiesta direttamente sul sito. Al fine di avviare la procedura di scambio.
Grazie. Etienne.
In questo caso la invito a fare la richiesta direttamente sul sito. Al fine di avviare la procedura di scambio.
Grazie. Etienne.
3/5
★★★☆☆
Fast delivery and material in good condition. Unfortunately, the pentoformic screwdriver is not of great quality. very quickly chipped:-(
Marc D.
purchased on 21/05/2023
Translated review
2/5
★★☆☆☆
Nice site, good prices. I was hoping to get a quality battery.
Michel D.
purchased on 15/04/2023
Translated review
3/5
★★★☆☆
The gasket I received was not suitable for my iPhone 8 but probably for an iPhone 8 Plus .... I did the repair without ...
Melanie F.
purchased on 25/04/2023
Translated review