Customer reviews of Soway anti-UV

9,6 /10

Based on 900 published reviews

5 778 86% 4 91 10% 3 20 2% 2 4 0% 1 7 1%

Summary of reviews

The reviews highlight strong product quality and practical design, with many customers praising lightweight, comfortable, and well-fitting hats that provide effective sun protection and easy packing into luggage. Delivery is consistently described as fast and reliable, with notes of on-time shipping and efficient service. The customer service and overall shopping experience are also emphasized, including clear product descriptions, responsive support, and repeat purchases from the brand. Overall, customers repeatedly mention satisfaction with aesthetics, protection, and convenience for daily wear, travel, and outdoor activities.

1 star review

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Fatima G.

Published on 26/06/2026 à 12h25 following a purchase from 22/06/2026

I received my package today unfortunately the color is not the right one. I ordered a beige I received a string and on top of that I am going on vacation next week so by the time to make the exchange I think I will never receive my package before the date of my vacation. I am very disappointed.

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Donia G.

Published on 19/06/2024 à 19h35 following a purchase from 27/05/2024

Package delivered to someone else, fortunately an honest neighbor. The signature was not respected. I had to manage on my own. One piece of advice, change the delivery person.

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Claudine G.

Published on 07/01/2024 à 09h35 following a purchase from 04/12/2023

Lack of aesthetics, difficult to wear

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Mickaël A.

Published on 17/10/2023 à 11h57 following a purchase from 25/09/2023

We received the package. We made a size mistake, impossible to exchange and the return costs at our expense. Very disappointed with this company and we will not order from them again... to be avoided!

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Asmae B.

Published on 11/05/2023 à 11h05 following a purchase from 10/04/2023

the quality of the products and materials / fabrics used does not necessarily reflect on the product photos. A bit disappointed with the somewhat cheap appearance of the products while their cost is quite high.

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Stéphanie H.

Published on 13/04/2022 à 09h51 following a purchase from 31/12/2021

Article returned on January 10 within the legal withdrawal period, it is April 13 and I am still waiting for my refund, even after a first phone reminder on March 25. Shameful!

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Marie C.

Published on 31/08/2021 à 07h44

The quality/price ratio of the Nantes hat does not present a perfect finish for the significant price of 76€. The late response from Soway, more than 2 months of waiting for a little convincing and convoluted response!

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Response from Soway anti-UV Published on 31/08/2021

Hello Madam,
We apologize for the delay in processing your request.
The model you received was designed in France and our seamstress has probably made a small mistake, which is why we offered you a hat exchange (by email and SMS), a proposal that went unanswered.
Best regards,
Marie