The reviews highlight strong product quality and practical design, with many customers praising lightweight, comfortable, and well-fitting hats that provide effective sun protection and easy packing into luggage. Delivery is consistently described as fast and reliable, with notes of on-time shipping and efficient service. The customer service and overall shopping experience are also emphasized, including clear product descriptions, responsive support, and repeat purchases from the brand. Overall, customers repeatedly mention satisfaction with aesthetics, protection, and convenience for daily wear, travel, and outdoor activities.
Hello Patricia, thank you very much for your positive feedback on our Soway site. We are delighted that you are satisfied with our services and the speed of our delivery. We hope to continue to satisfy you in the future. See you soon on our site! Best regards, the Soway team.
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Stéphane T.
Rating: 3 out of 5
following a purchase from 28/02/2024
Lack of communication: no order confirmation by email or notification of order shipment. Average customer experience but products OK
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Danielle M.
Rating: 5 out of 5
following a purchase from 29/02/2024
Order delivered quickly and matching all my expectations
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Response from Soway anti-UV
Thank you for your positive feedback, Danielle! We are delighted that your order perfectly meets your expectations and that you were satisfied with the speed of delivery. We hope to have the opportunity to serve you again in the future.
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Patricia D.
Rating: 5 out of 5
following a purchase from 22/02/2024
Very happy with the hat I chose, light, nice look, pleasant to wear. Patricia D
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Response from Soway anti-UV
Thank you very much for your positive feedback, Patricia! We are delighted that you are satisfied with your hat and that it meets your expectations in terms of lightness and style. Your opinion is precious to us and we hope to see you again soon on our Soway site. Thank you again for your trust and support, we wish you an excellent day! The Soway team.
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Marie D.
Rating: 5 out of 5
following a purchase from 08/02/2024
Perfect
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Response from Soway anti-UV
Thank you very much for your positive feedback, Marie! We are delighted that you like the Soway site. Please feel free to contact us if you need help or more information. See you soon!
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Sylvie B.
Rating: 5 out of 5
following a purchase from 31/01/2024
satisfactory product. However, very disappointed with the carrier DPD: left a message saying that I was absent on the day of delivery: false. I had rescheduled at home, I had to pick it up at a relay point. Score 0 for the carrier!!!
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Response from Soway anti-UV
Thank you for your feedback, Sylvie. We are delighted that you are satisfied with our product. We apologize for the inconveniences caused by the carrier and we will pass the information to our delivery service. We will do our best to improve this situation in the future. Thank you again for your trust in Soway.
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Yves C.
Rating: 5 out of 5
following a purchase from 25/01/2024
Good products but I find that the hat is really small. I bought it last year and I didn't have this problem.
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Michel C.
Rating: 5 out of 5
following a purchase from 27/01/2024
This is the second purchase I make and I am very satisfied with this product.
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Response from Soway anti-UV
Thank you for your positive review on our Soway site, Michel. We are delighted that you are satisfied with your purchase and hope to serve you again in the future.
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Philippe S.
Rating: 5 out of 5
following a purchase from 03/12/2023
Compliant with my request
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Response from Soway anti-UV
Thank you for your positive feedback. We are delighted that our site was able to meet your expectations. Do not hesitate to contact us if you need help in the future. Have a great day.
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Claudine G.
Rating: 1 out of 5
following a purchase from 04/12/2023
Lack of aesthetics, difficult to wear
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Amandine L.
Rating: 5 out of 5
following a purchase from 05/12/2023
Very good French product, perfect packaging
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Response from Soway anti-UV
Thank you very much for your trust in our high-quality product. We are happy to know that you also liked the packaging. We hope to see you soon on our Soway site. Thank you again for your positive feedback!
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Dominique B.
Rating: 5 out of 5
following a purchase from 10/12/2023
Nothing to say Everything is fine ... deadlines packaging ... quality!
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Response from Soway anti-UV
Thank you very much for your positive feedback, Dominique! We are happy to know that you are satisfied with our services and the quality of our products. Your feedback encourages us to continue providing the best possible service to our customers. Thank you for trusting us and do not hesitate to contact us if you need anything.
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Philippe M.
Rating: 5 out of 5
following a purchase from 11/12/2023
Loyal customer for years: excellent quality product, super effective against UVs. Fast shipping, brand to recommend.
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Response from Soway anti-UV
Thank you for your positive review, Philippe. We are delighted that you are satisfied with our product and our service. We will continue to provide high-quality products to protect your skin from UV rays. Your loyalty is greatly appreciated and we thank you for recommending our brand. Best regards, the Soway team.
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Annick L.
Rating: 5 out of 5
following a purchase from 23/11/2023
Very satisfied with the Soway hat and cap. Their use is actually recommended by my dermatologist and I follow her advice!
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Response from Soway anti-UV
Hello Annick, thank you for your positive feedback on our Soway products. We are delighted that you are satisfied with our hat and cap and that you follow your dermatologist's recommendations. We are proud to contribute to the protection of your skin. Thank you for your trust and do not hesitate to share your experience with your loved ones. Have a great day! The Soway team.
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François M.
Rating: 5 out of 5
following a purchase from 30/11/2023
Excellent UV hats. I had already bought two, for my wife and me two years ago and I just repeated by getting the same two, one pair in each car. Easy to wear, easy to wash. 10/10!
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Response from Soway anti-UV
Thank you very much for this positive review of our UV hats. We are delighted to know that you were satisfied with your first purchase and that you renewed the experience by getting some for each of your cars. We hope to continue to provide you with complete satisfaction with our products. Have a great day!
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Joel R.
Rating: 5 out of 5
following a purchase from 29/11/2023
fast delivery and without problems
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Response from Soway anti-UV
Thank you very much for your positive comment on our Soway site! We are delighted that you appreciated our fast and hassle-free delivery service. Your satisfaction is our priority, do not hesitate to come back to us for any other order. We wish you a pleasant day!
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Michel S.
Rating: 5 out of 5
following a purchase from 01/11/2023
Very good. Nice hat and good quality.
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Response from Soway anti-UV
Thank you very much for your positive review on our site, Soway. We are delighted that you are satisfied with your hat and its quality. Don't hesitate to recommend us to your loved ones!
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Dominique L.
Rating: 5 out of 5
following a purchase from 30/10/2023
Very well advised, fast delivery, hat packaged with care.
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Response from Soway anti-UV
I am delighted to learn that you were satisfied with your experience on our site. We always do our best to provide quality service to our customers and it is gratifying to know that we have achieved our goal with you. Thank you for taking the time to share your positive review, it encourages us to continue on this path. We hope to have the opportunity to serve you again.
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Jacques H.
Rating: 3 out of 5
following a purchase from 22/10/2023
Good reception experience. Happy with the requested hats and caps. But there was an issue with a pair of glasses that broke quickly. Unusable.
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Alain F.
Rating: 5 out of 5
following a purchase from 11/10/2023
Quality products. Very effective UV protection.
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Response from Soway anti-UV
Thank you for your positive review on our Soway site, dear Alain. We are delighted to learn that you are satisfied with our quality products and their effectiveness in UV protection. We hope to see you again soon on our site. Best regards.
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Didier A.
Rating: 5 out of 5
following a purchase from 17/09/2023
Very good product. Good protection in extreme conditions (African desert). Good hold even in strong winds. Light and comfortable even for long wear.
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Response from Soway anti-UV
Thank you for your positive feedback on our product. We are delighted that our product provided you with good protection and comfort in extreme conditions. We are proud to offer you a quality product suitable for all your adventures. Thank you again for your trust and your positive review. We look forward to seeing you again on our site.
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Isabelle V.
Rating: 5 out of 5
following a purchase from 25/09/2023
order in accordance with my wishes and fast
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Response from Soway anti-UV
Thank you very much for your positive feedback on our site, Isabelle. We are happy to know that your order met your expectations and that you appreciated the speed of our service. We hope to have the opportunity to satisfy you again in the future. Thank you for your trust.
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Marylene B.
Rating: 5 out of 5
following a purchase from 09/09/2023
Simply perfect.
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Response from Soway anti-UV
Thank you very much for your positive review, we are glad that you appreciated our service. See you soon on Soway!
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Marcelle P.
Rating: 5 out of 5
following a purchase from 09/09/2023
Well packaged product, very nice hat, practical because foldable, effective against UV.
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Response from Soway anti-UV
Hello Marcelle, thank you very much for your review of our Soway site. We are delighted to see that you appreciated the quality of our
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Mickaël A.
Rating: 1 out of 5
following a purchase from 25/09/2023
We received the package. We made a size mistake, impossible to exchange and the return costs at our expense. Very disappointed with this company and we will not order from them again... to be avoided!
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Pierre D.
Rating: 5 out of 5
following a purchase from 13/09/2023
Quality products, order shipped quickly, arrived in good condition
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Sylvie B.
Rating: 5 out of 5
following a purchase from 06/09/2023
Very good, a bit expensive though!
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Colette B.
Rating: 5 out of 5
following a purchase from 07/09/2023
Very good and practical to take everywhere. Stays well despite the wind.. perfect
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Response from Soway anti-UV
Thank you very much for your positive feedback on our Soway site, Colette! We are delighted that our product satisfies you and that it is suitable for your needs. We strive to offer practical and quality items for our customers. Thank you for your trust and loyalty. Looking forward to seeing you again on Soway!
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Charles B.
Rating: 5 out of 5
following a purchase from 23/06/2023
SUPER LIGHT SUPER PROTECTIVE SUPER ALL AROUND
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Response from Soway anti-UV
Thank you very much for your positive comment on our Soway site! We are delighted that our product met your expectations and we will continue to work hard to provide the best for our users. Looking forward to seeing you again on our site!
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Michele C.
Rating: 5 out of 5
following a purchase from 30/07/2023
Nothing negative. Very happy with this service
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Response from Soway anti-UV
Thank you for your positive feedback on our Soway site, we are delighted that you are satisfied with our services. We continue to work hard to provide the best for our users. Thank you again for your trust.
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Nicole B.
Rating: 5 out of 5
following a purchase from 15/07/2023
Very satisfied
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Response from Soway anti-UV
Hello Nicole,
Thank you very much for your positive review on our Soway site. We are delighted to know that you are very satisfied with our services. We do everything we can to provide our customers with a quality experience and your positive feedback encourages us to continue our efforts.
Thank you again and see you soon on Soway!
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Muriel R.
Rating: 5 out of 5
following a purchase from 08/07/2023
Nothing to say about the hats. However, I am very unhappy with La Poste since I received the package (which was redone because the first one was damaged) only with the hat cases. I reported this to the services who sent me back the hats. The complaint I made to La Poste unfortunately did not yield any results.
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Marie L.
Rating: 3 out of 5
following a purchase from 29/07/2023
The hats are excellent items but it is difficult to estimate the width of the brims: I was mistaken 3 times, I kept the first one, a kind of bucket hat, the second, a wide-brimmed hat, and returned the third, a new wide-brimmed hat because there is no indication of the brim width on the hats... Too bad
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Mireille M.
Rating: 5 out of 5
following a purchase from 22/07/2023
The order was shipped very quickly and the hat is very effective against the sun
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Anne F.
Rating: 5 out of 5
following a purchase from 06/07/2023
Very fast
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Catherine B.
Rating: 5 out of 5
following a purchase from 08/07/2023
I am very satisfied with my hat. I use it every day and I only get compliments. I was lucky to be very well advised by a charming person. I went to Chamonix, no sports store sold 'Subway'. It's a shame...
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Sylvie B.
Rating: 5 out of 5
following a purchase from 08/07/2023
Second order received: I am satisfied with the quality, packaging, and adherence to deadlines.
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Genevieve V.
Rating: 5 out of 5
following a purchase from 02/08/2023
Good product. Delivered quickly
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Pierrette C.
Rating: 5 out of 5
following a purchase from 21/08/2023
Very good product, I can enjoy the sun without fearing sunstroke. Fast delivery and without problems
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Claude T.
Rating: 5 out of 5
following a purchase from 03/07/2023
Qualities as expected; only downside: you sweat underneath, but I suppose it's not possible to do otherwise?
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