Customer reviews of Soway anti-UV

9,6 /10

Based on 900 published reviews

5 778 86% 4 91 10% 3 20 2% 2 4 0% 1 7 1%

Summary of reviews

The reviews highlight strong product quality and practical design, with many customers praising lightweight, comfortable, and well-fitting hats that provide effective sun protection and easy packing into luggage. Delivery is consistently described as fast and reliable, with notes of on-time shipping and efficient service. The customer service and overall shopping experience are also emphasized, including clear product descriptions, responsive support, and repeat purchases from the brand. Overall, customers repeatedly mention satisfaction with aesthetics, protection, and convenience for daily wear, travel, and outdoor activities.

Reviews 1, 4 and 5 stars

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Gay D.

Published on 17/06/2020 à 19h47 following a purchase from 17/05/2020

very satisfied with the items that we recommend to our friends and we ordered hats for our grandchildren

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Robert L.

Published on 17/06/2020 à 15h21 following a purchase from 22/05/2020

it's PERFECT. THANK YOU.

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Isabelle F.

Published on 17/06/2020 à 11h04 following a purchase from 18/05/2020

An initial error in shipping, but easy contact and effective responsiveness to resolve the issue. The products meet the expected standards.

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Christele M.

Published on 17/06/2020 à 10h12 following a purchase from 23/05/2020

Pleasant welcome. Quality product

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Didier M.

Published on 15/06/2020 à 13h28 following a purchase from 30/05/2020

To inform your clientele outside of France that customs fees are not included in the advertised price. Otherwise, I am happy with my order. Thank you.

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Marie-Claire B.

Published on 04/06/2020 à 15h06 following a purchase from 21/05/2020

good product for sun protection

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Frederique B.

Published on 04/06/2020 à 05h13 following a purchase from 02/05/2020

Very comfortable, good quality and protects well from the heat - Top

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Corinne H.

Published on 03/06/2020 à 21h47 following a purchase from 18/05/2020

Excellent product purchased for my daughter.

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Jacques M.

Published on 03/06/2020 à 17h40 following a purchase from 15/05/2020

Great service on time and of good quality

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Bernard A.

Published on 03/06/2020 à 16h33 following a purchase from 14/05/2020

very satisfied

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Ghislaine S.

Published on 03/06/2020 à 13h57 following a purchase from 05/05/2020

I am very satisfied with my SOWAY purchase.

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Celia A.

Published on 03/06/2020 à 13h32 following a purchase from 07/05/2020

Very good service. A bit disappointed with the size of the hat. It is apparently for 1/2 years. A bit big nonetheless for my one-year-old daughter even when tightened to the maximum.

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Response from Soway anti-UV Published on 04/06/2020

Hello Madam,
Our 1/2 year hats have a head circumference of 48/50 cm, as specified on our website. Some children have a smaller or larger head circumference, what is your daughter's head circumference please?
Thank you!
Best regards, Marie

Béatrice B.

Published on 03/06/2020 à 12h05 following a purchase from 30/04/2020

A bit disappointed because inside there is no automatic stop like the other hats I had bought from you.

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Response from Soway anti-UV Published on 04/06/2020

Hello Madam,

What do you call "automatic stop screen" please?
All our hats have an inner tightening cord, allowing you to tighten the head circumference.
Thank you.
Best regards,
Marie

Jean-Luc P.

Published on 03/06/2020 à 11h37 following a purchase from 17/05/2020

Ordered easily and received (however, 8 days to go from La Baule (44) to La Chapelle sur Erdre (44) is way too long. On my Colissimo delivery, it's not great)

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Yves G.

Published on 03/06/2020 à 08h54 following a purchase from 04/02/2020

Wearing a hat out of necessity (dermal), which means almost all the time, is annoying. I wouldn't go so far as to say that with a SOWAY hat it becomes a pleasure, but objectively it's less hard: less hot, lighter, good wind resistance, washable, not fragile. I have two: for the garden and the city.

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Bernard A.

Published on 01/06/2020 à 16h28 following a purchase from 31/01/2020

I am very satisfied with the products that were shipped with very good packaging.

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Christophe C.

Published on 31/05/2020 à 18h45 following a purchase from 28/04/2020

Excellent. Completely meets our expectations

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Beatrice C.

Published on 31/05/2020 à 17h48 following a purchase from 25/04/2020

Delighted with the quality and the exchanges beforehand to find the right model.

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Colette H.

Published on 31/05/2020 à 16h03 following a purchase from 02/04/2020

Despite the lockdown, my purchase was quickly sent with effective phone tracking and I am very happy with the product.

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Paule G.

Published on 31/05/2020 à 15h02 following a purchase from 04/04/2020

Very good product. Already tested in 2019, I ordered again this year for a new hat shape! Lightweight, effective against UV, washable, all the expected qualities!

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Isabelle B.

Published on 31/05/2020 à 07h29 following a purchase from 04/04/2020

Cap hat that protects very well, lightweight and aesthetic

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Delphine C.

Published on 30/05/2020 à 19h36 following a purchase from 13/04/2020

Very good quality products. I ordered 1 UV hat for myself and advised my mother to buy one. Top customer service: responsive, attentive, and available!! Marie from Soway was 100% client-oriented with me. I recommend this site and their product!!

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Annie P.

Published on 30/05/2020 à 18h19 following a purchase from 26/04/2020

Very satisfied with my purchase. Missing maintenance manual for the purchased item.

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Francoise P.

Published on 30/05/2020 à 10h48 following a purchase from 28/03/2020

perfect. beautiful quality. and French thank you

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Guy B.

Published on 30/05/2020 à 08h27 following a purchase from 17/02/2020

I am delighted, I immediately ordered a second identical hat for my wife. Thank you

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Betty V.

Published on 30/05/2020 à 07h35 following a purchase from 25/04/2020

The product arrived quickly and is completely compliant and efficient.

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Pierre-Claude M.

Published on 30/05/2020 à 06h45 following a purchase from 19/02/2020

Good quality material, but contacting customer service is a real hassle. Response nonexistent or very slow. Too bad.

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Response from Soway anti-UV Published on 30/05/2020

Hello Sir,

I am sorry that you took a long time to receive a response to your questions. As I handle customer service myself, I usually respond to emails during the day, so I am very surprised.
I apologize nonetheless.
Best regards,

Marie,
Marketing Director

Laetitia S.

Published on 30/05/2020 à 06h05 following a purchase from 12/04/2020

Quality hats

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Genevieve V.

Published on 30/05/2020 à 05h21 following a purchase from 04/03/2020

Everything is impeccable: product quality and delivery

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Francine B.

Published on 29/05/2020 à 21h14 following a purchase from 10/04/2020

Very good product. Its plus is that it can be flattened in luggage. Very practical for travel

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Jiska V.

Published on 29/05/2020 à 19h26 following a purchase from 13/03/2020

On the recommendations of my dermatologist, I was looking for a comfortable solution to protect myself from the sun and my 2 Soway hats perfectly fulfill the task. Lightweight, wide brim, comfortable. I never take them off. Thank you for offering these products for sun-sensitive people like me.

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Joelle R.

Published on 29/05/2020 à 18h16 following a purchase from 10/04/2020

Beautiful lightweight and aesthetic hat. 2nd purchase because my first one was stolen. It pleases many people!

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François A.

Published on 29/05/2020 à 16h56 following a purchase from 20/02/2020

Perfect! A very serious company for quality products.

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Michel D.

Published on 29/05/2020 à 16h24 following a purchase from 13/03/2020

Very good product

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Véronique P.

Published on 29/05/2020 à 15h42 following a purchase from 18/03/2020

perfect

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Gwen S.

Published on 29/05/2020 à 15h42 following a purchase from 23/03/2020

A bit long delay, but probably due to Covid

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