Customer reviews of Sroka Company

9,7 /10

Based on 588 published reviews

Summary of reviews

Sroka Company consistently delivers fast delivery and reliable shipping, with many reviews highlighting quick, express, or same-week delivery and careful packaging that protects gear. Customers regularly note attentive, responsive customer service and easy, friendly interactions that help with selections and resolve issues promptly. The product quality and design are repeatedly praised, with mentions of sturdy materials, accurate descriptions, and gear that meets or exceeds expectations, including paddles, boards, fins, and protective bags. Overall, shoppers celebrate the strong value, reliable fulfillment, and supportive service that accompanies a positive shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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Jacques F.

Published on 11/03/2024 à 18h05 following a purchase from 26/02/2024

Well packaged, on time delivery and above all, beautiful material Thank you.

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Marie Laure B.

Published on 24/02/2024 à 17h52 following a purchase from 12/02/2024

I haven't had a chance to test it yet. I can't wait 😉

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Yves B.

Published on 15/02/2024 à 10h54 following a purchase from 27/11/2023

Compliant and fast

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Frédéric P.

Published on 14/02/2024 à 09h58 following a purchase from 30/01/2024

Quite a lot of hardware and not too extensive a range, so even if there's less choice, it's easier to find what you're looking for. Direct communication with the designer possible.

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Response from Sroka Company Published on 14/02/2024

Good morning, Sir. To have 120 fins in the catalog and to lose the customer in the choice is not for us an interesting strategy. If you choose your foil fins well, with 2 front fins and 2 stabilizers, you'll cover 95% of conditions. In fact, it's an illusion, because it means that the designer's work has been inadequate. It's quite possible to reduce the choice by finding compromises, and thus optimize the stock of fins and reduce the cost to the customer. A wing (of the same size) costing between 800 euros and 490 euros to manufacture. But if I have 100 fins before, I'll sell fewer fins per size, so I'll increase the price of each fin to amortize the cost of transport and molds. So the overall price will go up. In the end, the customer will pay more for more choice.

Eric Z.

Published on 08/02/2024 à 15h38 following a purchase from 19/01/2024

good telephone contact. A lot of patience despite numerous calls. quality product and above all good advice for the choice to be made. clear site with simple navigation. makes you want to continue to be a partner. satisfaction that it's a French company with products made in France even if there are products made in China (but this is indicated).

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Marie W.

Published on 31/01/2024 à 17h24 following a purchase from 16/01/2024

parcel received quickly and well wrapped.

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Eric L.

Published on 31/01/2024 à 06h48 following a purchase from 17/01/2024

Great advice from the boss on the phone. No complaints about the delivery. I haven't tried the equipment yet.

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Florian B.

Published on 28/01/2024 à 12h40 following a purchase from 30/12/2023

Tiptop

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Matthieu C.

Published on 14/01/2024 à 16h19 following a purchase from 25/12/2023

super product retractable fin

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Joel B.

Published on 07/01/2024 à 21h39 following a purchase from 16/12/2023

Perfect service. Following my order on the internet, I was called back by a sales assistant who wisely recommended a slightly different product for the same price. The recipient of the product is delighted.

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Alex B.

Published on 29/12/2023 à 16h12 following a purchase from 17/12/2023

fast delivery, well packed, perfect

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Gérard P.

Published on 27/12/2023 à 19h31 following a purchase from 11/12/2023

100% satisfied with the speed of shipment and the quality of the product received. On the other hand, zero points for the carrier: the parcel was picked up on Friday morning after two trips to the site, which is not a case in point but a distressing recurrence - at least in the Tarn region.

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Response from Sroka Company Published on 28/12/2023

Good day to you, sir. Thank you for your feedback. I will pass on the information to the carrier to make them improve. Sorry for this negative experience with the carrier. We try to choose the best carrier options by region but it's not always easy. Thank you for your feedback.

Yannick M.

Published on 25/12/2023 à 18h24 following a purchase from 12/12/2023

The parcel arrived in good condition, well packaged and quickly. It meets my expectations and I can't wait to try it out.

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Sylvain M.

Published on 23/12/2023 à 14h54 following a purchase from 06/12/2023

At the top

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Eric P.

Published on 12/12/2023 à 20h00 following a purchase from 26/11/2023

The shipment was very fast, as was the delivery. The package was very well packed and the carrier took good care of it.

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Gerard L.

Published on 11/12/2023 à 17h40 following a purchase from 28/11/2023

I've placed a total of 3 orders with Sroka, 2 of which were urgent. Each time I've appreciated the contact, the advice, the efficiency, and for the last, very urgent order, the responsiveness was really top-notch!

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Olivier R.

Published on 11/12/2023 à 12h58 following a purchase from 26/10/2023

Very good advice very good product very good delivery

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Yves C.

Published on 11/12/2023 à 11h22 following a purchase from 24/11/2023

Material conforms and packed with care

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Katrin K.

Published on 10/12/2023 à 14h31 following a purchase from 12/10/2023

Problem-free complaint and exchange. Contact in English possible.

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Jean-Christophe N.

Published on 10/12/2023 à 08h01 following a purchase from 26/11/2023

Product conforms and delivered quickly! I recommend

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Karine B.

Published on 09/12/2023 à 21h43 following a purchase from 05/11/2023

Fast shipping

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Fred G.

Published on 09/12/2023 à 18h41 following a purchase from 10/11/2023

Everything arrived perfectly packed...with a lot of delay but that's due to Customs. that's part of the pleasures of life in the West Indies. otherwise, nothing. I'm delighted.

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Julien B.

Published on 09/12/2023 à 16h50 following a purchase from 19/09/2023

Bruno is very available to discuss his equipment. It's top-notch: easy to use, good quality and a feeling of being in oil. Thank you, Bruno!

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Nicolas F.

Published on 09/12/2023 à 14h13 following a purchase from 04/10/2023

Pro

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Andrej S.

Published on 09/12/2023 à 13h49 following a purchase from 20/07/2023

I am happy with the purchase.

Roby R.

Published on 09/12/2023 à 13h30 following a purchase from 24/10/2023

Very friendly service!

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Antonio Jose Braojos Galvez A.

Published on 09/12/2023 à 13h27 following a purchase from 24/10/2023

Shipment arrived perfectly. The material is of great quality.

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Albert G.

Published on 09/12/2023 à 13h25 following a purchase from 09/10/2023

Hello, The parcel was received in good condition and the equipment, unsurprisingly, is of high quality. I tested it on a session which validates my purchase. I'm waiting for the good weather to appreciate it.

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Laure S.

Published on 09/12/2023 à 13h19 following a purchase from 25/09/2023

This is my 2nd order from Sroka and I'm still delighted. Delivery was on time, fast. The board was super well packaged and arrived intact...beautiful...and I love it on the water 😃...I have more control...so anyway, I'm thrilled!

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Martin R.

Published on 09/12/2023 à 12h52 following a purchase from 08/10/2023

Great small brand. Good service, good stuff, unique designs

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Response from Sroka Company Published on 18/12/2023

Thanks you for your feed back. Enjoy our product.

Gauvain M.

Published on 09/12/2023 à 12h47 following a purchase from 27/09/2023

I'm very satisfied with the equipment I bought from Sroka, I was well advised before the purchase, I highly recommend it.

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Laurent L.

Published on 08/12/2023 à 06h07 following a purchase from 24/11/2023

high-performance, easy-to-access equipment

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Alexandre L.

Published on 30/11/2023 à 10h37 following a purchase from 09/11/2023

So far, a very convincing outing on the Superfly 5. An early start in any case, no later than with 75 l for my 70kg. Very good glide, very light. To be seen on rough water it will be a little more sporty I think. Prefer home delivery as I had to go to the dpd depot rather than the point relay (parcel too big).

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Brice R.

Published on 25/11/2023 à 16h42 following a purchase from 09/11/2023

Fast shipping!

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Christophe L.

Published on 24/11/2023 à 16h00 following a purchase from 12/11/2023

Fast delivery. Very satisfactory product

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Florian D.

Published on 21/11/2023 à 14h14 following a purchase from 01/11/2023

Good quality products, fast and clear after-sales service.

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Alberic D.

Published on 16/11/2023 à 09h51 following a purchase from 23/10/2023

Nickel

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Luc D.

Published on 06/11/2023 à 06h10 following a purchase from 14/09/2023

Hello, Very satisfied with the Sroka brand. This was my first online purchase of an epoxy wingfoil board, and I was a little apprehensive about the delivery. But everything went smoothly: first Bruno's good advice, which I'd like to thank him for, helped me choose the most suitable model. Then the packaging of the equipment to ensure it arrived undamaged. And last but not least, a well-tracked delivery. Good luck to the whole team.

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Jörg N.

Published on 05/11/2023 à 12h00 following a purchase from 11/09/2023

Top, fast and reliable!

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Response from Sroka Company Published on 13/11/2023

Thank you for your return. Enjoy it.

Laurent C.

Published on 05/11/2023 à 10h21 following a purchase from 19/09/2023

Top as usual! Can't wait for a shorter carbon mast for surfing!! 🤙🏼

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