Customer reviews of Sroka Company

9,7 /10

Based on 588 published reviews

Summary of reviews

Sroka Company consistently delivers fast delivery and reliable shipping, with many reviews highlighting quick, express, or same-week delivery and careful packaging that protects gear. Customers regularly note attentive, responsive customer service and easy, friendly interactions that help with selections and resolve issues promptly. The product quality and design are repeatedly praised, with mentions of sturdy materials, accurate descriptions, and gear that meets or exceeds expectations, including paddles, boards, fins, and protective bags. Overall, shoppers celebrate the strong value, reliable fulfillment, and supportive service that accompanies a positive shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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Jean-Marc B.

Published on 31/03/2022 à 10h41

telephone contact, advice and speed

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Julien M.

Published on 14/03/2022 à 17h07

Good quality foil works at any level. Don't hesitate to contact the Sroka team for more information!

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Frederic V.

Published on 11/03/2022 à 15h31

Quality of service and products at the top very good value for money Very competent team listening to customers

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Jean-Pierre M.

Published on 11/03/2022 à 10h52

foil sroka unremovable blocked in fuselage...yet greased tefgel since difficulty the first times, then after impossible... lost its value at the resale... board 90l sroka use strapless only of the board and cracked case, the repair cost me 150 while I had no discount on the purchase sending it back would have made me lose time and sroka would have taken charge? I am part of the most experienced in wingfoil and kitefoil so it is not good for the advertising sroka ... even if shape of foil are correct

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Response from Sroka Company Published on 04/05/2022

Hello. I am quite surprised by your remark. Like all products sold in France, we guarantee our products for 2 years. Moreover we produce the boards in France so it means that we have totally the capacity to take care of the repair of your board. Indeed if we are not informed that you had a problem on this board of 2020, I cannot answer your request. This repair would have been free for you if you had contacted us. About your unmountable foil, we remind you that on the user manual it is clearly indicated in Bold, that you have to dismantle and rinse your foil after each session. Indeed on the 2020 foil, if you have not disassembled your foil over a long period, disassembly is impossible. That's why in 2021, we have completely changed the foil connection to avoid this type of problem. We remind you that we are available every day of the week from Monday to Friday from 9:10am to 6pm by phone, chat and email if necessary.

Sébastien B.

Published on 10/03/2022 à 18h23

I use your windfoil very frequently with both wings and I am very happy with it.

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Jean-François P.

Published on 10/03/2022 à 18h02

Quality service

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Vaidotas V.

Published on 10/03/2022 à 15h56

10/10

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Cédric F.

Published on 10/03/2022 à 13h39

Order arrived in time Small problem with the leash and the contents of the foil pack, everything was sent back in 48 hours! Thank you for this great service

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Matthieu M.

Published on 10/03/2022 à 13h16

Great quality of the products, the finish at the top, and the look of course.

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Thierry D.

Published on 10/03/2022 à 11h15

Easy contacts, advice on the phone. Products (kitefoil and wingfoil) well adapted to the different levels

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Ducornet G.

Published on 10/03/2022 à 11h01

Quality equipment. Manufacturer very responsive and very good adviser. As a bonus, attractive prices. To be recommended

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Mourad E.

Published on 10/03/2022 à 10h18

Quality equipment at an affordable price

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Sacha L.

Published on 10/03/2022 à 09h43

speed of delivery, telephone contact, product quality

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Franck-Alain J.

Published on 10/03/2022 à 09h40

Very high quality product, everything was compliant and easy.

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Nicolas S.

Published on 10/03/2022 à 09h33

Quality of the products, advice and services at the top. Great value for money, and the made in Breizh touch that makes the difference. I recommend it!

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Acheteur Vérifié

Published on 10/03/2022 à 09h29

High quality material but after-sales service is not responsive or does not answer.

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François A.

Published on 10/03/2022 à 09h20

Fuselage foil twisted following purchase second hand, hyper reactivity of the boss in the answer, the advice and the sending of the new product. I recommend it!

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Virginie B.

Published on 10/03/2022 à 09h10

We are delighted we have each our own customer service at the top thank you to all :-)

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Marc L.

Published on 10/03/2022 à 09h07

Top tips

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Julien C.

Published on 10/03/2022 à 09h02

Great stuff, great advice

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Stefan W.

Published on 10/03/2022 à 08h40

All good, very good service

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Clément F.

Published on 10/03/2022 à 08h37

Good products and efficient service

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Julien F.

Published on 10/03/2022 à 08h33

I ordered a Sroka paddle 5 years ago. The delivery was very professional, fast and well packaged. It has not moved in 5 years of regular use in sea and lake.

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Manuel A.

Published on 10/03/2022 à 08h32

I have an air 5.3 board and I am very satisfied with it. Beginner 70kg. It's really strong and well designed.

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Roman S.

Published on 10/03/2022 à 08h31

Very good advice on the phone

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Jean-Marc D.

Published on 10/03/2022 à 08h31

Quality service like the products

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Philippe S.

Published on 10/03/2022 à 08h30

the advice and the material very successful.

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Acheteur Vérifié

Published on 07/03/2022 à 10h27

Very responsive and attentive customer service

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