Customer reviews of Sroka Company

9,7 /10

Based on 588 published reviews

Summary of reviews

Sroka Company consistently delivers fast delivery and reliable shipping, with many reviews highlighting quick, express, or same-week delivery and careful packaging that protects gear. Customers regularly note attentive, responsive customer service and easy, friendly interactions that help with selections and resolve issues promptly. The product quality and design are repeatedly praised, with mentions of sturdy materials, accurate descriptions, and gear that meets or exceeds expectations, including paddles, boards, fins, and protective bags. Overall, shoppers celebrate the strong value, reliable fulfillment, and supportive service that accompanies a positive shopping experience.

Reviews 1, 3, 4 and 5 stars

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Caroline G.

Published on 12/10/2023 à 06h20 following a purchase from 27/09/2023

Fast shipping. Quality product. I bought an electric pump on the site with a nozzle that doesn't fit the paddle... I think the repair kit is missing the glue.

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Response from Sroka Company Published on 17/10/2023

Hello. Thank you for your feedback. As far as the pump is concerned, you have three pvc seals that allow you to vary the depth of the tip that enters the valve. I can confirm 100% that this pump is compatible. You just need to change your nozzle. When you have a problem, contact us, we'll be there to help you. For the glue. Following a customs inspection, we are not allowed to import this product into France.
Hello. Thank you for your feedback. As far as the pump is concerned, you have three pvc seals that allow you to vary the depth of the tip that enters the valve. I can confirm 100% that this pump is compatible. You just need to change your nozzle. When you have a problem, contact us, we'll be there to help you. For the glue. Following a customs inspection, we are not allowed to import this product into France.

Eric G.

Published on 09/10/2023 à 16h29 following a purchase from 25/09/2023

Ras Fast delivery

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Norm V.

Published on 05/10/2023 à 13h07 following a purchase from 15/08/2023

Great company

Benoit M.

Published on 05/10/2023 à 11h20 following a purchase from 21/08/2023

Very good responsiveness on the order. No hindsight yet on the reliability of my current purchase, but my previous Sroka paddle from 2018 is still impeccable.

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Stefano M.

Published on 05/10/2023 à 10h35 following a purchase from 01/08/2023

...

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Jean Brice T.

Published on 05/10/2023 à 10h27 following a purchase from 05/09/2023

Thanks to Bruno for recommending the 1190 ha speed foil. It's a great foil, easy, fast and fun!

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Christophe M.

Published on 05/10/2023 à 10h06 following a purchase from 11/08/2023

A lot of listening and responsiveness, very judicious advice! Thank you 👍

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Franck A.

Published on 05/10/2023 à 09h47 following a purchase from 21/08/2023

Fast delivery The 950 foil is great. Congratulations

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Yvon L.

Published on 05/10/2023 à 09h34 following a purchase from 31/07/2023

Top!

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Eric S.

Published on 05/10/2023 à 09h12 following a purchase from 24/08/2023

Hello, Top order and delivery time, but the carrier left a lot to be desired... carton damaged and left in the rain.... Fortunately it was a wing! Change carrier please 🙏🏼 otherwise bravo to your company 🍀👍🏼 salutations.

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Eric R.

Published on 05/10/2023 à 09h08 following a purchase from 19/08/2023

Great delivery from France to the Netherlands. It went on time, in one piece and ready to surf!

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Thomas H.

Published on 02/10/2023 à 16h22 following a purchase from 18/09/2023

Always so responsive and such good advice! TOP!!!

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Response from Sroka Company Published on 03/10/2023

Thank you for your feedback. Enjoy.

Romain G.

Published on 25/09/2023 à 09h20 following a purchase from 12/09/2023

Perfect. From ordering to delivery to using the SUP. Very pleased with my purchase

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Eric S.

Published on 23/09/2023 à 19h32 following a purchase from 08/09/2023

The equipment was delivered quickly and the after-sales service quickly answered the questions I had about using the product. TOP

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David P.

Published on 08/09/2023 à 17h14 following a purchase from 24/08/2023

Paddle arrived quickly. Very good telephone contact with the company. Very satisfied.

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Stephane P.

Published on 04/09/2023 à 13h09 following a purchase from 22/08/2023

Top as usual :)

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Nicolas F.

Published on 03/09/2023 à 20h20 following a purchase from 10/08/2023

Ras

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Yann L.

Published on 03/09/2023 à 12h00 following a purchase from 22/08/2023

Very fast delivery after order confirmation. Product on a par with the one I bought previously (rock more pronounced than the alpha 12.6).

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Jean Luc C.

Published on 03/09/2023 à 10h59 following a purchase from 21/08/2023

No delivery problems and comfortable contact with sroka I recommend 👍

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Yannick M.

Published on 28/08/2023 à 09h25 following a purchase from 11/08/2023

Fast delivery, well-protected package

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Olivier R.

Published on 27/08/2023 à 10h06 following a purchase from 10/07/2023

very good delivery and quality, but the board may be too big for my size, 140l for 78kg...

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Response from Sroka Company Published on 28/08/2023

Hello Sir. An inflatable board needs 30 L more than a hard board. So it's as if you had a 110 L. and to start on a lake, you need a little more bedding than on the ocean or the med because the water carries less.

Jérémy D.

Published on 21/08/2023 à 13h40 following a purchase from 11/07/2023

Product as described. Thanks to Bruno SROKA for his time on the phone. The Foil 1350 HA completely meets my expectations.

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Brice R.

Published on 20/08/2023 à 13h48 following a purchase from 03/08/2023

All right!

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Franck R.

Published on 14/08/2023 à 12h08 following a purchase from 02/08/2023

Great responsiveness. Very commercial. Parcel left within the day. Packaging of equipment very well done. Material arrived clean.

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Janick V.

Published on 14/08/2023 à 11h51 following a purchase from 14/07/2023

Very satisfied with the paddle it's good quality and looks promising ... I have the impression that the inflation pressure lasts longer than my old paddle... But I would have liked more responsiveness on exchanges

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Olivier P.

Published on 10/08/2023 à 13h45 following a purchase from 24/07/2023

Well received, quickly. Very good quality

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Benoit V.

Published on 31/07/2023 à 08h52 following a purchase from 17/06/2023

top ... both in terms of equipment and service. Many thanks ...

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Pierre V.

Published on 30/07/2023 à 16h43 following a purchase from 05/07/2023

Sales: Available and good advice. Logistics: Excellent packaging and delivery tracking.

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Eric H.

Published on 30/07/2023 à 11h50 following a purchase from 03/07/2023

Very happy with this paddle.

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Olivier E.

Published on 30/07/2023 à 11h12 following a purchase from 15/07/2023

Fast delivery and conform to my order. Customer service reactive to any request for information.

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Fabrice R.

Published on 30/07/2023 à 10h41 following a purchase from 14/06/2023

I received my beginner pack, 5m2 sail, 5.8 board and scarf in 1750, all perfectly packaged! It's a real pleasure to assemble the equipment every time, because everything fits perfectly and is well designed! The behavior in the water is perfect, and by the third outing I was already flying cleanly... In conclusion, bravo to Bruno Sroka for these products! Having met him several times, you can tell he's committed to providing us with top-quality, high-performance products! Don't hesitate to contact him, he's always available and always willing to give good advice 😜

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Eric R.

Published on 30/07/2023 à 10h03 following a purchase from 22/06/2023

Impeccable equipment with storage bags, backpack and pump.

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Thomas H.

Published on 30/07/2023 à 09h34 following a purchase from 07/07/2023

Top advice, careful packaging, fast delivery and great product browsing !!!!!

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Tanguy P.

Published on 30/07/2023 à 09h31 following a purchase from 18/06/2023

Perfect Reaction and good advice

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Sébastien B.

Published on 30/07/2023 à 09h18 following a purchase from 27/06/2023

Fast, well packed and protected from knocks.

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Aurélie Y.

Published on 30/07/2023 à 08h41 following a purchase from 12/07/2023

Impeccable! Fast delivery

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Francois G.

Published on 30/07/2023 à 08h33 following a purchase from 26/06/2023

fast and reliable

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Romain C.

Published on 29/07/2023 à 14h11 following a purchase from 12/07/2023

The product is fine, with the exception of the fin housings: once fitted and screwed on, the fins move sideways in the housings.

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Response from Sroka Company Published on 01/08/2023

Hello. Please do not hesitate to contact us.

Olivier G.

Published on 27/07/2023 à 06h33 following a purchase from 06/07/2023

Purchase of a SUP show model. Arrived quickly, and when I unpacked it, it felt like a new one! Very happy with the product! (Ocean Walker 10.4)

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Arnaud L.

Published on 21/07/2023 à 21h08 following a purchase from 29/06/2023

Excellent hardware and super fast delivery!

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