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J
Rating: 5 out of 5
Good delivery, Good advice
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Customer reviews of Sroka Company
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 588 published reviews
Summary of reviews
Sroka Company consistently delivers fast delivery and reliable shipping, with many reviews highlighting quick, express, or same-week delivery and careful packaging that protects gear. Customers regularly note attentive, responsive customer service and easy, friendly interactions that help with selections and resolve issues promptly. The product quality and design are repeatedly praised, with mentions of sturdy materials, accurate descriptions, and gear that meets or exceeds expectations, including paddles, boards, fins, and protective bags. Overall, shoppers celebrate the strong value, reliable fulfillment, and supportive service that accompanies a positive shopping experience.
Reviews 2, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Very good advice over the phone on the choice of paddle. Many thanks to Mr. SROKA for taking the time to listen to my request in order to propose a product adapted to my practice.
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Response from Sroka Company
Thank you for your feedback
A
Rating: 5 out of 5
No problems with delivery. Seems to be a quality product
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F
Rating: 5 out of 5
+++
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F
Rating: 5 out of 5
Order delivered quickly
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F
Rating: 5 out of 5
Top product and delivery.
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F
Rating: 5 out of 5
Very good contact, very satisfied, good product
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C
Rating: 5 out of 5
Yesterday I was able to test my sup easy 12.6- product cinfirme to my expectations. Thanks for the fast shipping.
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T
Rating: 5 out of 5
Fast delivery and very careful packaging. I particularly appreciate Bruno's high standards for his products, both technically and in terms of quality. He's also very available to advise us. I started with a beginner's range (1750 s-foil) and now use the 950 ha and 1100 uha. My next purchase will certainly be the elite carbon mat.
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Response from Sroka Company
Thank you for your feedback. You express exactly what we try to do in our company: service, quality products and high standards. Thank you.
P
Rating: 5 out of 5
The product is of good quality.
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N
Rating: 5 out of 5
Delivered very quickly. Well packed.
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D
Rating: 5 out of 5
A company that doesn't hesitate to communicate its choices, with good telephone relations. We paid half the freight for Reunion Island, which is really very commercial and rare. Concerning the product (superfly 5.2), excellent finish, very rigid and well designed board. However, it does require a break-in period: the volume distribution makes you rethink your habits (coming from a board 15l smaller, the sroka is strangely less forgiving of mistakes), but once this PB is sorted out, it's a beast of efficiency.
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Response from Sroka Company
Thanks for your feedback. Yes, it's not a board for beginners, so it takes a little getting used to, but once you understand how to use it, it's a killer.
P
Rating: 4 out of 5
Very good contact, it's a shame that the paddle model I was originally interested in and given as available was in fact no longer available. The one recommended seems very close to the one I already have... It's a shame.
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Response from Sroka Company
Thank you for your feedback. We try to have stock all the time, but unfortunately it's not possible. Sorry
R
Rating: 5 out of 5
Great gear, very happy. No regrets....
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F
Rating: 5 out of 5
Perfect, as always
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C
Rating: 4 out of 5
Happy with my purchase. On the other hand, I hadn't noticed that it was equipped with a US spoiler, and I find this system impractical and rather constraining to attach. It's the only thing I'm a little disappointed about, but I'll have to wait and see.
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Response from Sroka Company
Hello. Thank you for your feedback. The information on the US fin is well marketed on the site. There are fins that attach without screws. You can find them on the net.
I
Rating: 5 out of 5
Super, ultra fast delivery, good product, everything top notch, thank you!
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C
Rating: 5 out of 5
At the top!
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C
Rating: 5 out of 5
Excellent advice for the purchase of the Easy 12, 6, which I am delighted with.
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Response from Sroka Company
perfect. Enjoy it
H
Rating: 5 out of 5
Very good 👍
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Response from Sroka Company
Thank you
R
Rating: 5 out of 5
Easy ordering, fast delivery, order tracking. Impeccable customer service!
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Response from Sroka Company
Thank you
G
Rating: 5 out of 5
Very good, but I asked a question on your site about the warranty and I have no answer. Since I bought it directly from your website without an intermediary, I guess I don't need to register the warranty?
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Response from Sroka Company
Hello Sir. As you ordered online, you don't need to do anything. Everything is already done on our side. This has been taken into account. I hope this answers your question.
P
Rating: 5 out of 5
Super, nothing to say.
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Response from Sroka Company
merci
A
Rating: 5 out of 5
very good advice before the purchase and also after delivery carried out quickly I appreciated the quality of listening and the answers brought
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Response from Sroka Company
thank you for your feedback
G
Rating: 3 out of 5
... I still haven't received the foil bag that was delivered... in 2 installments... some time ago... I even have the feeling from receiving this inquiry e-mail ... that you seem to consider this order sold out. (having said that, there is no urgency).
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Response from Sroka Company
Dear Sir
I'm sorry for the delay. No, we haven't forgotten you. But our supplier has had some problems with the supply of raw materials. We will receive them tomorrow. So we'll send it to you as soon as we receive it.
Thank you for your patience.
I'm sorry for the delay. No, we haven't forgotten you. But our supplier has had some problems with the supply of raw materials. We will receive them tomorrow. So we'll send it to you as soon as we receive it.
Thank you for your patience.
R
Rating: 5 out of 5
satisfactory
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D
Rating: 5 out of 5
Ras ok
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N
Rating: 5 out of 5
Very happy with my order, received very quickly and as advertised.
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Response from Sroka Company
Thank you for your feedback.
F
Rating: 4 out of 5
I await your reply concerning the 2-year warranty extension.
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Response from Sroka Company
hello sir. as you ordered the product online, you don't need to do anything. The extension has already been taken into account. Thank you
P
Rating: 5 out of 5
Super board and carrying case Not yet tried Perfect packaging
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Response from Sroka Company
Thank you for your feedback. We're glad you like it.
F
Rating: 5 out of 5
I'm delighted with my Sroka Paddle, which I received in good condition.
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F
Rating: 5 out of 5
Well-packaged, top quality
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F
Rating: 5 out of 5
Worry-free order and package received very quickly
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P
Rating: 5 out of 5
A very professional team that was able to advise me sympathetically and efficiently over the phone on the choice of paddle to buy according to my expectations. Express delivery in less than 24h. Nothing to complain about! I'm very satisfied with the product and the service.
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Response from Sroka Company
Thank you for your feedback. It motivates us to do even better.
F
Rating: 5 out of 5
Order arrived as expected, well packaged. Very good quality paddle at a reasonable price...just enjoy!
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Response from Sroka Company
thank you for your feedback
F
Rating: 5 out of 5
Nickel nothing to say 🤙
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M
Rating: 5 out of 5
super-fast delivery and top product
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B
Rating: 5 out of 5
Great gear and invaluable advice from Bruno!
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Response from Sroka Company
Thank you for your feedback. We're glad you liked it.
M
Rating: 5 out of 5
Super fast delivery, the paddle and accessories are top quality. We wanted a multi-purpose paddle, to be used solo or as a duo for outings, and we're very happy with our choice!
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F
Rating: 5 out of 5
Great equipment, delivered quickly (24 h) without the slightest hitch.
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