The online store excels in product quality, with many customers highlighting the sturdiness, lightweight design, and excellent performance of items like paddles and boards. The materials used have received praise for their resilience and effectiveness, particularly in challenging conditions, which enhances the overall experience for users. Delivery is consistently recognized for its speed and efficiency; orders are often described as arriving quickly and well-packaged, ensuring that customers receive their products in excellent condition.
Very good value for money. Professional purchasing advice. The material is systematically tested. Which is not always the case elsewhere. The reactivity of the answers of all the team by e-mail or chat. The passion is shared by all the team.
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Response from Sroka Company
Thank you for your comments. Enjoy
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Acheteur vérifié
Rating: 5 out of 5
quality material and express shipping!!!
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Acheteur vérifié
Rating: 5 out of 5
Good material, fast shipping. Quality of manufacture. Spare parts available. Perfect!
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Acheteur vérifié
Rating: 5 out of 5
Excellent choice, I am delighted with my purchase
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Acheteur vérifié
Rating: 5 out of 5
Very good purchase, I do not regret
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Acheteur vérifié
Rating: 5 out of 5
Very satisfied
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Acheteur vérifié
Rating: 5 out of 5
Very satisfied, advice and answers to questions like in a real store! I recommend
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Acheteur vérifié
Rating: 4 out of 5
I weigh 60kg and I am a beginner in wingfoil. I bought the Sroka skyrider 57 pack (105L), s-foil 1750, wing 4m2. The 4m2 allows to sail comfortably from 15 knots well established for someone who does not master perfectly the pumping. The foil is of good quality, the 1750 wing is very buoyant (maybe too much considering my weight) and stable, ideal for beginners. The mast of the foil accumulates water (I don't know if it's a problem but I point it out). The board works well on the keys and does not stick to the water. No problem to take off with it either. It seems sturdy. I am satisfied. Sroka's service is excellent and for that alone it's worth buying from them. I had a problem with the screws that was quickly solved thanks to their service. Also, don't hesitate to call them for technical advice on navigation or anything else, they are passionate and will answer you with pleasure. Thank you Bruno and Tristan for your work.
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Acheteur vérifié
Rating: 5 out of 5
Fast and accurate service
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Acheteur vérifié
Rating: 5 out of 5
Good advice, stock (very rare at this time!) and very fast delivery!
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Acheteur vérifié
Rating: 5 out of 5
Fast reception, well packed and good quality material.
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Acheteur vérifié
Rating: 5 out of 5
Great!
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Acheteur vérifié
Rating: 4 out of 5
I really liked the relationship of the person by chat even if in the end in salesman agree Sroka me diy that I should not have taken this model... In short, it goes forward but not sure that the next one will be from this brand...
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Acheteur vérifié
Rating: 4 out of 5
Very good after sales service. An understanding and attentive team.
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Acheteur vérifié
Rating: 5 out of 5
Good advice on the choice of material, efficient and fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
Very good quality
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Acheteur vérifié
Rating: 5 out of 5
Great quality and responsiveness.
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Acheteur vérifié
Rating: 5 out of 5
Very good advice, very good sav. All clean, thank you.
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Pierre G.
Rating: 5 out of 5
Order received complete and on time. Very nice contact and great products. At the top!
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Acheteur vérifié
Rating: 2 out of 5
After-sales service not up to scratch, considering the price of the equipment, even though I am still within my right of withdrawal. I think it's a pity not to have any return regarding the non-conformity of the material sent: paddle and paddle. I had a very good contact for the purchase and since I pointed out that the material presents nonconformities, the contact is broken except to say to me, it is sure that you have no chance to cumulate 2 nonconformities. Why don't they offer me a material exchange?
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Response from Sroka Company
Hello. Indeed we took a few days to answer you because you can imagine it we are in full season and we are a small staff. We called you twice today and we sent you an email without any return from you to solve the problem. I would just like to clarify, when you say non-conforming board, there is only a very small trace of glue at a place near the handle of portage (almost imperfect under the handle Neoprene portage) For information, the boards are made by hand by workers (men and women who like us are not machines) and therefore they sometimes happen to them as to all of us not to have paid perfect attention to erase a small trace of glue at the handle. This small trace of glue does not make this product non-compliant. Moreover, by scraping lightly with the scraper of a sponge, this trace of glue will go easily. We expect you to contact us as soon as possible. I remind you that we are reachable by phone every day from Monday to Friday from 9:10 am to 6 pm non stop.
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Acheteur vérifié
Rating: 5 out of 5
Top-notch customer service
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Acheteur vérifié
Rating: 5 out of 5
The product corresponds perfectly to my expectations, it seems really good quality. The shipping was very fast. I especially appreciated the time that Mr. Sroka dedicated to me by phone before making the purchase, which was very important to guide me being 100% beginner. Thank you so much!
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Acheteur vérifié
Rating: 5 out of 5
canon!
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Acheteur vérifié
Rating: 5 out of 5
Perfect!
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Acheteur vérifié
Rating: 5 out of 5
Serious company and good quality material Super reactivity on the phone to note: listening to the customer!
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Jean-marc B.
Rating: 5 out of 5
telephone contact, advice and speed
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julien M.
Rating: 4 out of 5
Good quality foil works at any level. Don't hesitate to contact the Sroka team for more information!
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Frederic V.
Rating: 5 out of 5
Quality of service and products at the top very good value for money Very competent team listening to customers
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jean-pierre M.
Rating: 2 out of 5
foil sroka unremovable blocked in fuselage...yet greased tefgel since difficulty the first times, then after impossible... lost its value at the resale... board 90l sroka use strapless only of the board and cracked case, the repair cost me 150 while I had no discount on the purchase sending it back would have made me lose time and sroka would have taken charge? I am part of the most experienced in wingfoil and kitefoil so it is not good for the advertising sroka ... even if shape of foil are correct
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Response from Sroka Company
Hello. I am quite surprised by your remark. Like all products sold in France, we guarantee our products for 2 years. Moreover we produce the boards in France so it means that we have totally the capacity to take care of the repair of your board. Indeed if we are not informed that you had a problem on this board of 2020, I cannot answer your request. This repair would have been free for you if you had contacted us. About your unmountable foil, we remind you that on the user manual it is clearly indicated in Bold, that you have to dismantle and rinse your foil after each session. Indeed on the 2020 foil, if you have not disassembled your foil over a long period, disassembly is impossible. That's why in 2021, we have completely changed the foil connection to avoid this type of problem. We remind you that we are available every day of the week from Monday to Friday from 9:10am to 6pm by phone, chat and email if necessary.
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Sébastien B.
Rating: 5 out of 5
I use your windfoil very frequently with both wings and I am very happy with it.
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Vaidotas V.
Rating: 5 out of 5
10/10
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Cédric F.
Rating: 5 out of 5
Order arrived in time Small problem with the leash and the contents of the foil pack, everything was sent back in 48 hours! Thank you for this great service
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Matthieu M.
Rating: 5 out of 5
Great quality of the products, the finish at the top, and the look of course.
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thierry D.
Rating: 5 out of 5
Easy contacts, advice on the phone. Products (kitefoil and wingfoil) well adapted to the different levels
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DUCORNET G.
Rating: 5 out of 5
Quality equipment. Manufacturer very responsive and very good adviser. As a bonus, attractive prices. To be recommended
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Mourad E.
Rating: 5 out of 5
Quality equipment at an affordable price
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Sacha L.
Rating: 5 out of 5
speed of delivery, telephone contact, product quality
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Franck-Alain J.
Rating: 5 out of 5
Very high quality product, everything was compliant and easy.
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Nicolas S.
Rating: 5 out of 5
Quality of the products, advice and services at the top. Great value for money, and the made in Breizh touch that makes the difference. I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
High quality material but after-sales service is not responsive or does not answer.
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