Customer reviews of Sroka Company

9,7 /10

Based on 543 published reviews

Summary of reviews

The online store excels in product quality, with many customers highlighting the sturdiness, lightweight design, and excellent performance of items like paddles and boards. The materials used have received praise for their resilience and effectiveness, particularly in challenging conditions, which enhances the overall experience for users. Delivery is consistently recognized for its speed and efficiency; orders are often described as arriving quickly and well-packaged, ensuring that customers receive their products in excellent condition.

Reviews 2 and 5 stars

Reset filters

Acheteur vérifié

Published on 14/04/2022 à 09h36

Perfect!

Translated reviews

Acheteur vérifié

Published on 08/04/2022 à 09h56

Serious company and good quality material Super reactivity on the phone to note: listening to the customer!

Translated reviews

Jean-marc B.

Published on 31/03/2022 à 10h41

telephone contact, advice and speed

Translated reviews

Frederic V.

Published on 11/03/2022 à 15h31

Quality of service and products at the top very good value for money Very competent team listening to customers

Translated reviews

jean-pierre M.

Published on 11/03/2022 à 10h52

foil sroka unremovable blocked in fuselage...yet greased tefgel since difficulty the first times, then after impossible... lost its value at the resale... board 90l sroka use strapless only of the board and cracked case, the repair cost me 150 while I had no discount on the purchase sending it back would have made me lose time and sroka would have taken charge? I am part of the most experienced in wingfoil and kitefoil so it is not good for the advertising sroka ... even if shape of foil are correct

Translated reviews

Response from Sroka Company Published on 04/05/2022

Hello. I am quite surprised by your remark. Like all products sold in France, we guarantee our products for 2 years. Moreover we produce the boards in France so it means that we have totally the capacity to take care of the repair of your board. Indeed if we are not informed that you had a problem on this board of 2020, I cannot answer your request. This repair would have been free for you if you had contacted us. About your unmountable foil, we remind you that on the user manual it is clearly indicated in Bold, that you have to dismantle and rinse your foil after each session. Indeed on the 2020 foil, if you have not disassembled your foil over a long period, disassembly is impossible. That's why in 2021, we have completely changed the foil connection to avoid this type of problem. We remind you that we are available every day of the week from Monday to Friday from 9:10am to 6pm by phone, chat and email if necessary.

Sébastien B.

Published on 10/03/2022 à 18h23

I use your windfoil very frequently with both wings and I am very happy with it.

Translated reviews

Vaidotas V.

Published on 10/03/2022 à 15h56

10/10

Translated reviews

Cédric F.

Published on 10/03/2022 à 13h39

Order arrived in time Small problem with the leash and the contents of the foil pack, everything was sent back in 48 hours! Thank you for this great service

Translated reviews

Matthieu M.

Published on 10/03/2022 à 13h16

Great quality of the products, the finish at the top, and the look of course.

Translated reviews

thierry D.

Published on 10/03/2022 à 11h15

Easy contacts, advice on the phone. Products (kitefoil and wingfoil) well adapted to the different levels

Translated reviews

DUCORNET G.

Published on 10/03/2022 à 11h01

Quality equipment. Manufacturer very responsive and very good adviser. As a bonus, attractive prices. To be recommended

Translated reviews

Mourad E.

Published on 10/03/2022 à 10h18

Quality equipment at an affordable price

Translated reviews

Sacha L.

Published on 10/03/2022 à 09h43

speed of delivery, telephone contact, product quality

Translated reviews

Franck-Alain J.

Published on 10/03/2022 à 09h40

Very high quality product, everything was compliant and easy.

Translated reviews

Nicolas S.

Published on 10/03/2022 à 09h33

Quality of the products, advice and services at the top. Great value for money, and the made in Breizh touch that makes the difference. I recommend it!

Translated reviews

Acheteur vérifié

Published on 10/03/2022 à 09h29

High quality material but after-sales service is not responsive or does not answer.

Translated reviews

François A.

Published on 10/03/2022 à 09h20

Fuselage foil twisted following purchase second hand, hyper reactivity of the boss in the answer, the advice and the sending of the new product. I recommend it!

Translated reviews

Virginie B.

Published on 10/03/2022 à 09h10

We are delighted we have each our own customer service at the top thank you to all :-)

Translated reviews

Marc L.

Published on 10/03/2022 à 09h07

Top tips

Translated reviews

Julien C.

Published on 10/03/2022 à 09h02

Great stuff, great advice

Translated reviews

Stefan W.

Published on 10/03/2022 à 08h40

All good, very good service

Translated reviews

Clément F.

Published on 10/03/2022 à 08h37

Good products and efficient service

Translated reviews

Julien F.

Published on 10/03/2022 à 08h33

I ordered a Sroka paddle 5 years ago. The delivery was very professional, fast and well packaged. It has not moved in 5 years of regular use in sea and lake.

Translated reviews

Manuel A.

Published on 10/03/2022 à 08h32

I have an air 5.3 board and I am very satisfied with it. Beginner 70kg. It's really strong and well designed.

Translated reviews

Roman S.

Published on 10/03/2022 à 08h31

Very good advice on the phone

Translated reviews

Jean-Marc D.

Published on 10/03/2022 à 08h31

Quality service like the products

Translated reviews

Acheteur vérifié

Published on 07/03/2022 à 10h27

Very responsive and attentive customer service

Translated reviews