Customer reviews of Sroka Company

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 543 published reviews
5 502 92% 4 25 5% 3 7 1% 2 5 1% 1 4 1%

Summary of reviews

The online store excels in product quality, with many customers highlighting the sturdiness, lightweight design, and excellent performance of items like paddles and boards. The materials used have received praise for their resilience and effectiveness, particularly in challenging conditions, which enhances the overall experience for users. Delivery is consistently recognized for its speed and efficiency; orders are often described as arriving quickly and well-packaged, ensuring that customers receive their products in excellent condition.

3 star reviews

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M
Marie C.
Rating: 3 out of 5
following a purchase from 23/06/2025
Satisfied with my choice. However, it's a shame that the pad was already detached when I opened the package. Customer service contacted for 1 week and still no response ...
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Response from Sroka Company
Hello, I left you a voicemail and an email, but to this day, you have not contacted us back.
M
Maud O.
Rating: 3 out of 5
following a purchase from 25/04/2025
The paddle handle is of very average quality
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D
Dimitri G.
Rating: 3 out of 5
following a purchase from 28/01/2025
very fast delivery, however I then asked for information on how to improve the return to position of the retractable fin, I had no answer ...
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Response from Sroka Company
Hello Sir. Please check your spam folder as we have sent you an email reply. Thank you
G
GERALDINE L.
Rating: 3 out of 5
following a purchase from 30/11/2024
Delivery chaotic but product OK
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Response from Sroka Company
Hello, Madam. I'm sorry you had a bad experience with the carrier. But we use service providers and over the Christmas period it's very possible that delivery times may be longer. But we're glad you liked the product.
G
gerard L.
Rating: 3 out of 5
following a purchase from 06/08/2024
... I still haven't received the foil bag that was delivered... in 2 installments... some time ago... I even have the feeling from receiving this inquiry e-mail ... that you seem to consider this order sold out. (having said that, there is no urgency).
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Response from Sroka Company
Dear Sir
I'm sorry for the delay. No, we haven't forgotten you. But our supplier has had some problems with the supply of raw materials. We will receive them tomorrow. So we'll send it to you as soon as we receive it.
Thank you for your patience.
E
Eric S.
Rating: 3 out of 5
following a purchase from 24/08/2023
Hello, Top order and delivery time, but the carrier left a lot to be desired... carton damaged and left in the rain.... Fortunately it was a wing! Change carrier please 🙏🏼 otherwise bravo to your company 🍀👍🏼 salutations.
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J
Jean-François P.
Rating: 3 out of 5
Quality service
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