The online store excels in product quality, with many customers highlighting the sturdiness, lightweight design, and excellent performance of items like paddles and boards. The materials used have received praise for their resilience and effectiveness, particularly in challenging conditions, which enhances the overall experience for users. Delivery is consistently recognized for its speed and efficiency; orders are often described as arriving quickly and well-packaged, ensuring that customers receive their products in excellent condition.
Fast delivery and very careful packaging. I particularly appreciate Bruno's high standards for his products, both technically and in terms of quality. He's also very available to advise us. I started with a beginner's range (1750 s-foil) and now use the 950 ha and 1100 uha. My next purchase will certainly be the elite carbon mat.
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Response from Sroka Company
Thank you for your feedback. You express exactly what we try to do in our company: service, quality products and high standards. Thank you.
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Philippe V.
Rating: 5 out of 5
following a purchase from 18/09/2024
The product is of good quality.
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Nicolas T.
Rating: 5 out of 5
following a purchase from 01/10/2024
Delivered very quickly. Well packed.
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Didier H.
Rating: 5 out of 5
following a purchase from 16/07/2024
A company that doesn't hesitate to communicate its choices, with good telephone relations. We paid half the freight for Reunion Island, which is really very commercial and rare. Concerning the product (superfly 5.2), excellent finish, very rigid and well designed board. However, it does require a break-in period: the volume distribution makes you rethink your habits (coming from a board 15l smaller, the sroka is strangely less forgiving of mistakes), but once this PB is sorted out, it's a beast of efficiency.
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Response from Sroka Company
Thanks for your feedback. Yes, it's not a board for beginners, so it takes a little getting used to, but once you understand how to use it, it's a killer.
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philippe R.
Rating: 4 out of 5
following a purchase from 24/09/2024
Very good contact, it's a shame that the paddle model I was originally interested in and given as available was in fact no longer available. The one recommended seems very close to the one I already have... It's a shame.
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Response from Sroka Company
Thank you for your feedback. We try to have stock all the time, but unfortunately it's not possible. Sorry
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ronan R.
Rating: 5 out of 5
following a purchase from 17/09/2024
Great gear, very happy. No regrets....
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FRANCOIS T.
Rating: 5 out of 5
following a purchase from 25/07/2024
Perfect, as always
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Carine O.
Rating: 4 out of 5
following a purchase from 17/09/2024
Happy with my purchase. On the other hand, I hadn't noticed that it was equipped with a US spoiler, and I find this system impractical and rather constraining to attach. It's the only thing I'm a little disappointed about, but I'll have to wait and see.
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Response from Sroka Company
Hello. Thank you for your feedback. The information on the US fin is well marketed on the site. There are fins that attach without screws. You can find them on the net.
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Isa A.
Rating: 5 out of 5
following a purchase from 12/09/2024
Super, ultra fast delivery, good product, everything top notch, thank you!
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Christophe G.
Rating: 5 out of 5
following a purchase from 26/08/2024
At the top!
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Claude G.
Rating: 5 out of 5
following a purchase from 06/09/2024
Excellent advice for the purchase of the Easy 12, 6, which I am delighted with.
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Response from Sroka Company
perfect. Enjoy it
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Hédi B.
Rating: 5 out of 5
following a purchase from 02/09/2024
Very good 👍
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Response from Sroka Company
Thank you
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Renaud B.
Rating: 5 out of 5
following a purchase from 04/09/2024
Easy ordering, fast delivery, order tracking. Impeccable customer service!
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Response from Sroka Company
Thank you
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Gérald D.
Rating: 5 out of 5
following a purchase from 29/08/2024
Very good, but I asked a question on your site about the warranty and I have no answer. Since I bought it directly from your website without an intermediary, I guess I don't need to register the warranty?
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Response from Sroka Company
Hello Sir. As you ordered online, you don't need to do anything. Everything is already done on our side. This has been taken into account. I hope this answers your question.
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Pierre T.
Rating: 5 out of 5
following a purchase from 04/07/2024
Super, nothing to say.
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Response from Sroka Company
merci
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Auguste V.
Rating: 5 out of 5
following a purchase from 05/08/2024
very good advice before the purchase and also after delivery carried out quickly I appreciated the quality of listening and the answers brought
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Response from Sroka Company
thank you for your feedback
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gerard L.
Rating: 3 out of 5
following a purchase from 06/08/2024
... I still haven't received the foil bag that was delivered... in 2 installments... some time ago... I even have the feeling from receiving this inquiry e-mail ... that you seem to consider this order sold out. (having said that, there is no urgency).
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Response from Sroka Company
Dear Sir
I'm sorry for the delay. No, we haven't forgotten you. But our supplier has had some problems with the supply of raw materials. We will receive them tomorrow. So we'll send it to you as soon as we receive it.
Thank you for your patience.
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Remy D.
Rating: 5 out of 5
following a purchase from 23/08/2024
satisfactory
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Denis D.
Rating: 5 out of 5
following a purchase from 25/08/2024
Ras ok
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Nathalie W.
Rating: 5 out of 5
following a purchase from 25/08/2024
Very happy with my order, received very quickly and as advertised.
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Response from Sroka Company
Thank you for your feedback.
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Frédérique R.
Rating: 4 out of 5
following a purchase from 25/08/2024
I await your reply concerning the 2-year warranty extension.
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Response from Sroka Company
hello sir. as you ordered the product online, you don't need to do anything. The extension has already been taken into account. Thank you
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Paul P.
Rating: 5 out of 5
following a purchase from 19/08/2024
Super board and carrying case Not yet tried Perfect packaging
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Response from Sroka Company
Thank you for your feedback. We're glad you like it.
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Frédéric P.
Rating: 5 out of 5
following a purchase from 11/08/2024
I'm delighted with my Sroka Paddle, which I received in good condition.
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Frederi C.
Rating: 5 out of 5
following a purchase from 12/08/2024
Well-packaged, top quality
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Frederic L.
Rating: 5 out of 5
following a purchase from 19/08/2024
Worry-free order and package received very quickly
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Philippe N.
Rating: 5 out of 5
following a purchase from 08/08/2024
A very professional team that was able to advise me sympathetically and efficiently over the phone on the choice of paddle to buy according to my expectations. Express delivery in less than 24h. Nothing to complain about! I'm very satisfied with the product and the service.
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Response from Sroka Company
Thank you for your feedback. It motivates us to do even better.
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Frédéric M.
Rating: 5 out of 5
following a purchase from 14/08/2024
Order arrived as expected, well packaged. Very good quality paddle at a reasonable price...just enjoy!
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Response from Sroka Company
thank you for your feedback
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Fabrice C.
Rating: 5 out of 5
following a purchase from 18/08/2024
Nickel nothing to say 🤙
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mickael O.
Rating: 5 out of 5
following a purchase from 19/08/2024
super-fast delivery and top product
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Benoit M.
Rating: 5 out of 5
following a purchase from 12/08/2024
Great gear and invaluable advice from Bruno!
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Response from Sroka Company
Thank you for your feedback. We're glad you liked it.
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MATHILDE L.
Rating: 5 out of 5
following a purchase from 07/08/2024
Super fast delivery, the paddle and accessories are top quality. We wanted a multi-purpose paddle, to be used solo or as a duo for outings, and we're very happy with our choice!
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François C.
Rating: 5 out of 5
following a purchase from 05/07/2024
Great equipment, delivered quickly (24 h) without the slightest hitch.
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Robert F.
Rating: 5 out of 5
following a purchase from 07/08/2024
The Alpha fusion 12'x28 paddle gives me complete satisfaction. A beautiful product. Delivery was fast and trouble-free.
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Response from Sroka Company
We're glad you like it. It's perfect. We're glad you like it.
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Aurore S.
Rating: 5 out of 5
following a purchase from 06/08/2024
Excellent service
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Sophie R.
Rating: 5 out of 5
following a purchase from 07/08/2024
Very well done. Fast and efficient.
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Camille G.
Rating: 5 out of 5
following a purchase from 05/08/2024
Fast delivery RAS
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Olivier D.
Rating: 5 out of 5
following a purchase from 27/07/2024
Super equipment delivered on time Nothing to complain about Thank you
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Emile D.
Rating: 5 out of 5
following a purchase from 31/07/2024
Faithful to the brand, with top-notch advice and service! not to mention top-quality equipment that has nothing to envy the major brands.
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Response from Sroka Company
Thank you Emile for your confidence. It's this kind of feedback that gives us the strength to do even better.
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Arnaud B.
Rating: 5 out of 5
following a purchase from 02/08/2024
In line with expectations
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Martin L.
Rating: 5 out of 5
following a purchase from 28/07/2024
Fast delivery, product conforms
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