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M
Rating: 5 out of 5
Top, very fast
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Customer reviews of Sroka Company
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 543 published reviews
Summary of reviews
The online store excels in product quality, with many customers highlighting the sturdiness, lightweight design, and excellent performance of items like paddles and boards. The materials used have received praise for their resilience and effectiveness, particularly in challenging conditions, which enhances the overall experience for users. Delivery is consistently recognized for its speed and efficiency; orders are often described as arriving quickly and well-packaged, ensuring that customers receive their products in excellent condition.
5 star reviews
Reset filtersE
Rating: 5 out of 5
As clean as ever. Quality equipment at very reasonable prices. Bruno is always available for advice
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Response from Sroka Company
Thank you Emile for your comments. We're glad you like the material.
F
Rating: 5 out of 5
Very easy choice on the brand's website. Impeccable shipping with relay point reception. Perfect! 😀
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T
Rating: 5 out of 5
Stable takes off in light weather not too fast allows long flights Bravo this corresponds to the explanations received by phone Continue to answer the phone Unlike others .....important to talk to each other 😏
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Response from Sroka Company
Thank you for your positive feedback. Quality and service is our priority.
T
Rating: 5 out of 5
Delivery within 3 days, nikel set, well packed. Haven't had time to try the paddle yet but it looks great.
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Response from Sroka Company
thank you for your feedback. enjoy
F
Rating: 5 out of 5
Bruno Sroka is always available to give good advice on the choice of equipment and technical aspects.
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Response from Sroka Company
Thank you FX for your feedback. Enjoy
M
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
Excellent service. Responsiveness and quality of customer relations. Highly recommend.
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X
Rating: 5 out of 5
Good contact, good products, good delivery.
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L
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
As always, deliveries are fast, and if you have any questions, they're quick to respond - in short, happiness! Below is my feedback on this first session: slightly gusty conditions of 13 to 17 knots /wing of 4.5m2 on flat water: Ria d'Etel. To my great surprise, it didn't take me long to get out of the water and enjoy the incredible glide of this 1350 HA lift, the closest I've ever come to passing the jibe! Given its lifting power, I think this type of Frontwing is clearly an advantage for progressing in maneuvers, even for beginners+ like me.
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Response from Sroka Company
Thank you Samuel for your feedback. We're glad you enjoyed it. We hope you enjoy it.
P
Rating: 5 out of 5
Very responsive and always available and efficient
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Response from Sroka Company
Thank you for your feedback. We are here to help you. We look forward to hearing from you.
V
Rating: 5 out of 5
Perfect And even better than the photos on the site. Just have to try it out when my right knee gets better 😉
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B
Rating: 5 out of 5
Super service, fast and well packaged
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T
Rating: 5 out of 5
Have not been able to use yet but it appears very high quality and durable. Thanks
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D
Rating: 5 out of 5
Good advice from Sroka. Very good product and fast delivery. 300% satisfied
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Response from Sroka Company
thank you for your feedback. Enjoy
A
Rating: 5 out of 5
Top info and delivery times
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J
Rating: 5 out of 5
Well packaged, on time delivery and above all, beautiful material Thank you.
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M
Rating: 5 out of 5
I haven't had a chance to test it yet. I can't wait 😉
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Y
Rating: 5 out of 5
Compliant and fast
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F
Rating: 5 out of 5
Quite a lot of hardware and not too extensive a range, so even if there's less choice, it's easier to find what you're looking for. Direct communication with the designer possible.
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Response from Sroka Company
Good morning, Sir. To have 120 fins in the catalog and to lose the customer in the choice is not for us an interesting strategy. If you choose your foil fins well, with 2 front fins and 2 stabilizers, you'll cover 95% of conditions. In fact, it's an illusion, because it means that the designer's work has been inadequate. It's quite possible to reduce the choice by finding compromises, and thus optimize the stock of fins and reduce the cost to the customer. A wing (of the same size) costing between 800 euros and 490 euros to manufacture. But if I have 100 fins before, I'll sell fewer fins per size, so I'll increase the price of each fin to amortize the cost of transport and molds. So the overall price will go up. In the end, the customer will pay more for more choice.
E
Rating: 5 out of 5
good telephone contact. A lot of patience despite numerous calls. quality product and above all good advice for the choice to be made. clear site with simple navigation. makes you want to continue to be a partner. satisfaction that it's a French company with products made in France even if there are products made in China (but this is indicated).
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M
Rating: 5 out of 5
parcel received quickly and well wrapped.
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E
Rating: 5 out of 5
Great advice from the boss on the phone. No complaints about the delivery. I haven't tried the equipment yet.
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F
Rating: 5 out of 5
Tiptop
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M
Rating: 5 out of 5
super product retractable fin
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J
Rating: 5 out of 5
Perfect service. Following my order on the internet, I was called back by a sales assistant who wisely recommended a slightly different product for the same price. The recipient of the product is delighted.
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A
Rating: 5 out of 5
fast delivery, well packed, perfect
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G
Rating: 5 out of 5
100% satisfied with the speed of shipment and the quality of the product received. On the other hand, zero points for the carrier: the parcel was picked up on Friday morning after two trips to the site, which is not a case in point but a distressing recurrence - at least in the Tarn region.
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Response from Sroka Company
Good day to you, sir. Thank you for your feedback. I will pass on the information to the carrier to make them improve. Sorry for this negative experience with the carrier. We try to choose the best carrier options by region but it's not always easy. Thank you for your feedback.
Y
Rating: 5 out of 5
The parcel arrived in good condition, well packaged and quickly. It meets my expectations and I can't wait to try it out.
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S
Rating: 5 out of 5
At the top
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E
Rating: 5 out of 5
The shipment was very fast, as was the delivery. The package was very well packed and the carrier took good care of it.
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G
Rating: 5 out of 5
I've placed a total of 3 orders with Sroka, 2 of which were urgent. Each time I've appreciated the contact, the advice, the efficiency, and for the last, very urgent order, the responsiveness was really top-notch!
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O
Rating: 5 out of 5
Very good advice very good product very good delivery
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Y
Rating: 5 out of 5
Material conforms and packed with care
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K
Rating: 5 out of 5
Problem-free complaint and exchange. Contact in English possible.
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J
Rating: 5 out of 5
Product conforms and delivered quickly! I recommend
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K
Rating: 5 out of 5
Fast shipping
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F
Rating: 5 out of 5
Everything arrived perfectly packed...with a lot of delay but that's due to Customs. that's part of the pleasures of life in the West Indies. otherwise, nothing. I'm delighted.
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J
Rating: 5 out of 5
Bruno is very available to discuss his equipment. It's top-notch: easy to use, good quality and a feeling of being in oil. Thank you, Bruno!
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