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Y
Rating: 4 out of 5
Very quick to listen to the customer
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Customer reviews of test-theo.fr
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 431 published reviews
Summary of reviews
The store earns praise for reliable delivery speed and well-packaged items, with several mentions of orders arriving in excellent condition and on time. Customers highlight positive product experiences across categories, including eyewear that is lightweight and comfortable with well-fitting frames, and other items like sauces, spices, and cheese kits that meet expectations and provide good value. The customer service and shopping experience are noted through quick fulfillment and contentment with the range, quality, and practical features such as ease of use and accurate fulfillment of orders. Overall, consistent reliability, comfortable and practical products, and timely delivery emerge as the strongest strengths.
Reviews 2 and 4 stars
Reset filtersC
Rating: 4 out of 5
Satisfied, too bad these masks at this price come from China
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A
Rating: 4 out of 5
Fast delivery and material ol.
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M
Rating: 4 out of 5
Products like masks against covid meet international standards that can be verified with the relevant institutions. The standards are clearly indicated on your site which allows for confident purchasing, the delivery is correct in terms of timing and customer information
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F
Rating: 4 out of 5
Very good
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V
Rating: 4 out of 5
Product conforms to the site. Fast delivery
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G
Rating: 4 out of 5
Very good product. Ordered on a Sunday, with delivery in 24h. Received on Wednesday...
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P
Rating: 4 out of 5
Product conforms to the description allowing for the replacement, at a lower cost, of electrodes from somewhat dated devices.
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A
Rating: 4 out of 5
Good deadlines. Order in line with expectations.
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M
Rating: 4 out of 5
Correct quality-price ratio. Difficult to assess the quality of filtration.
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R
Rating: 4 out of 5
Delivery date respected and closed in good condition and complete
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G
Rating: 4 out of 5
I received what I ordered.
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M
Rating: 4 out of 5
Very good quality price to recommend
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G
Rating: 4 out of 5
Ok everything worked
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A
Rating: 4 out of 5
Good
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B
Rating: 4 out of 5
Everything was perfect, delivery on time, thank you
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B
Rating: 4 out of 5
Thank you, I received my order on time
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J
Rating: 4 out of 5
- fast delivery - boxes of protective masks crushed and slightly torn
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J
Rating: 2 out of 5
I only received part of my order. I had to go through PayPal to get refunded for the rest of the order.
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C
Rating: 4 out of 5
It’s the 23rd, it’s perfect
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I
Rating: 4 out of 5
Thank you.
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G
Rating: 4 out of 5
friendly
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A
Rating: 4 out of 5
The masks are fine, but I regret that you send them with a signature because it forces the customer to go to the post office, which I absolutely wanted to avoid when ordering online! At this price, I might as well go to the store! Especially since we also pay for shipping. (The postmen don't even ring the doorbells anymore!)
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A
Rating: 2 out of 5
I cannot respond because due to the lockdown, I had to cancel my trip
and therefore did not take delivery of my order on the initially scheduled date.
I called your store to postpone my order from early April and received your
consent for which I thank you. So, why did I receive a message informing me that since I could not take possession of my order, it has been canceled and will not be refunded?
There is evidently a lack of coordination in the management of your orders.
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and therefore did not take delivery of my order on the initially scheduled date.
I called your store to postpone my order from early April and received your
consent for which I thank you. So, why did I receive a message informing me that since I could not take possession of my order, it has been canceled and will not be refunded?
There is evidently a lack of coordination in the management of your orders.
Response from test-theo.fr
Hello Madam,
Thank you for your message.
I confirm to you, as indicated in the email that was sent to you on December 11, that the refund has indeed been made. If it still does not appear on your bank account, it should arrive in the coming days. All canceled orders were refunded during the year 2020 and will also be in 2021.
To guarantee the availability of the linen and for any date changes of several months, we recommend canceling and placing a new order for the new dates.
We thank you for your trust and remain at your disposal for any information,
Best regards,
The Easylinge team
Thank you for your message.
I confirm to you, as indicated in the email that was sent to you on December 11, that the refund has indeed been made. If it still does not appear on your bank account, it should arrive in the coming days. All canceled orders were refunded during the year 2020 and will also be in 2021.
To guarantee the availability of the linen and for any date changes of several months, we recommend canceling and placing a new order for the new dates.
We thank you for your trust and remain at your disposal for any information,
Best regards,
The Easylinge team
A
Rating: 2 out of 5
Sorry, but I don't have a good experience with this mask: too thick, I can't breathe while wearing it. It sticks to the mouth when inhaling. I was hoping for a lot, having seen a TV show about what it is supposed to do... Antoinette M.
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P
Rating: 4 out of 5
It could be avoided to ask for a signature for an order of less than 50.- CHF which required me to pick up the delivery at the Post Office... otherwise all good
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M
Rating: 4 out of 5
Very good deadlines, easy to use and practical website. Then I wonder if my package which was plastic could not have been more ecological packed with cardboard?
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A
Rating: 4 out of 5
Fast delivery. Product not yet tried
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A
Rating: 4 out of 5
Fast and efficient. A wrong reference was sent, but the after-sales service reacted immediately. I hope to receive this item quickly.
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S
Rating: 4 out of 5
as agreed
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N
Rating: 4 out of 5
No navigation problems on the site. Fast delivery. However, I questioned the quality of the masks, are they really FFP2? On your site there is a certificate on which we see "C E". I would have appreciated it being included with the shipment. I still hope that the masks are effective.
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C
Rating: 4 out of 5
No problem.
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R
Rating: 4 out of 5
Good device but paid a supplement to have delivery within 24h and received it within 72h?
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S
Rating: 4 out of 5
KN95 well packaged individually with certificates order arrived well as usual small surprise: the color of the masks is .. black?! no indication when ordering nor on the box stock to check and notify if I may allow myself fortunately in this case personal use and not professional Dark Vader average with patients
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A
Rating: 4 out of 5
input error for delivery location: the precise address of the corresponding laundry is required, otherwise, it does not work...
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M
Rating: 4 out of 5
I received what I ordered
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M
Rating: 2 out of 5
Given the results of the device I should be under intubation for respiratory distress! Fortunately, I am still in great shape.
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G
Rating: 4 out of 5
Fast delivery and well Material conforms to our expectations
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A
Rating: 4 out of 5
Everything went as planned and met my expectations
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J
Rating: 4 out of 5
Delivery well received. However, the box was damaged. Fortunately, it did not impact the masks.
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