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Rating: 5 out of 5
No worries about delivery and installation. Available and competent after-sales service. Boiler operation is easy and efficient.
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Customer reviews of Thermogroup
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 137 published reviews
Summary of reviews
The online store Thermogroup excels in several key areas highlighted by customers. The product quality is notably praised, with many expressing satisfaction with their purchases, such as the 9 KW single-phase boiler, which was characterized as easy to install and offering good value for money. Delivery is another strong point; numerous reviews indicate that products are received quickly, often within two days, and packaged securely.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
Happy with my purchase. Fast delivery. Machine seems reliable and efficient. No unnecessary sofistications: resistors, contactors, thermostat ... Good advice on the phone and by e-mail. For the moment: nothing to complain about ... I'm in the process of installing it.
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Rating: 5 out of 5
Hello It is with real pleasure that I write these few words to encourage other construction companies like mine to use the products of your company I have finished installing a boiler purchased through your site It works perfectly with a simplicity of installation and operation surprising And especially immediate assistance
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Rating: 5 out of 5
Product bought by chance following internet research. I stumbled across it and after reading the reviews I went for it! And today, after a winter with it, I'm really satisfied. The price defies all competition and above all I had doubts about the installation and I was able to call for advice. I can only recommend this product
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Rating: 5 out of 5
Very professional, highly recommended!
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Rating: 5 out of 5
Used the winter that has just passed satisfied with its operation simple use if we are well insulated consumption is resonable
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Rating: 5 out of 5
I installed a thermogroup boiler in 2019 to supply the two floors of a house with underfloor heating; well advised by thermogroup I had no installation problems (I have no special knowledge), and since the system works without any problem; operating in addition to a pellet stove the power consumption of the boiler is minimal, I ha
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Rating: 5 out of 5
I bought my boiler from them, and not only is it cheap, but it's also high quality. Very professional customer service. I recommend them without hesitation!
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Rating: 5 out of 5
I've just installed a 9Kw boiler (adaptable to many situations because of its simple construction) for a 90m underfloor heating system. After a few tests and adaptations with a 200-liter tank, my heating system is up and running. But I couldn't have done it without TermoGroup's advice, assistance and responsiveness. A big thank you to the whole ThermoGroup team for their
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Rating: 5 out of 5
Excellent - everything went very smoothly, I highly recommend it.
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Rating: 5 out of 5
super boiler, and the after-sales service is top-notch. i highly recommend it.
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Rating: 5 out of 5
Great advice, very responsive company and very effective product.
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Rating: 5 out of 5
Hello, thank you to ThermoGroup for offering such an ingenious product. Of course, electricity has a cost, but it's a great alternative for those who can't have a heat pump installed, or gas or any other energy source. I was very well informed by telephone at first, then I placed an order and two days later the box arrived. At first, I was surprised by the size of the box.
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Rating: 5 out of 5
Thank you for the fast delivery! Good telephone availability for information. Great variety of boilers with easy installation.
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Rating: 5 out of 5
An honest company on the internet is rare with sound advice. The boiler works perfectly I thank the Thermo Group Luc Moncomble in Oise
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Rating: 5 out of 5
Hello, I'm very satisfied with ThermoGroup: fast delivery of orders, very professional telephone contact, rapid response (less than 1 hour between request and reply). As a business owner myself, I've rarely seen a company that's so fast and listens to its customers. I recommend this French company, which offers very reliable equipment.
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Rating: 5 out of 5
Boiler very easy to install. Very simple design. Just a few concerns about noise on my thermostatic valves, very quickly resolved after a chat with and a call from thermogroupe.
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Rating: 5 out of 5
Excellent, disinterested and honest opinion.
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Rating: 5 out of 5
easy-to-use boiler delivered on time
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Rating: 5 out of 5
The material was received promptly and conformed to the order. Thermogroup's customer service is perfect. If necessary, you'll be listened to, perfectly well informed and helped with your connections. Everything is done to ensure customer satisfaction. I can't recommend it highly enough!
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Rating: 5 out of 5
electric boiler is easy to install and doesn't take up much space. Above all, it avoids the high cost of gas.
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Rating: 5 out of 5
very good after-sales service, also for repairs, very satisfied, would recommend.
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Rating: 5 out of 5
After deciding to create my own central heating system, I got in touch with the Thermogroup team. Their advice, their understanding of my project, their support in choosing the boiler and all its peripherals all helped me to complete my installation from A to Z. From the order to the delivery of the packages, there were no unpleasant surprises.
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Rating: 5 out of 5
So this company is simply exceptional! If we could achieve this level of responsiveness, advice and friendliness everywhere, the French would stop complaining! All kidding aside, this is a very efficient boiler that's simple to operate and easy to install. I heat a 3-storey house with no worries, no maintenance and no pollution! Thanks again for your feedback.
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Rating: 5 out of 5
The technicians are available quickly and give good advice.
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Rating: 5 out of 5
I ordered this boiler to freeze-proof a heating system. Product as described and friendly, professional and perfect after-sales service. I'd recommend it.
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Rating: 5 out of 5
The boiler was quickly dispatched and corresponds well to what was presented on the site. Only used one winter so far in low-temperature mode.
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Rating: 5 out of 5
Very serious company. I highly recommend it.
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Rating: 5 out of 5
Super boiler, simple and efficient... I use it to heat 60 M2 of underfloor heating and I have 21 degrees and I set the boiler to 2000w
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Rating: 5 out of 5
I am very satisfied with this boiler. My son installed it to replace an old electric boiler. He had to make a few changes to the water inlet and outlet, which weren't in the same place on the old one, but nothing too complicated with flexible connections. He's not a professional, just a good handyman. The boiler heats the house perfectly. Very quick delivery.
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Rating: 5 out of 5
I bought a 6000 w electric boiler to complement a wood fireplace, the boiler is very easy to install, it works very well, no electronics. Delivery was very fast. The company is easy to contact by phone for installation advice. In short, we are very satisfied with our purchase...
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Rating: 5 out of 5
very good reactivity
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Rating: 5 out of 5
Very fast shipment, very good advice and contactable, and great service - recommend +++.
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Rating: 5 out of 5
Every time I've had impeccable customer service, very attentive, trying to find a solution to every problem. I highly recommend it.
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Rating: 5 out of 5
SUPER ALWAYS AN ANSWER BY PHONE
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Rating: 5 out of 5
Very reliable boiler and the after-sales service gives very good advice. Don't hesitate to order.
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Rating: 5 out of 5
Serious people, good advice and available. Fast delivery and very good value for money. Without a doubt the best solution for a well insulated home or one that doesn't consume too much energy all year round.
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Rating: 5 out of 5
The delivery dates were perfectly met, the damage from transport was handled courteously and impeccably by Thermogroup. The contact rails were handled both by phone and via the Internet!
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Rating: 5 out of 5
Very serious company, on time delivery and very efficient equipment at reasonable prices, no problem.
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Rating: 5 out of 5
Everything is clear, simple and very well informed, from the website to the phone calls, we are dealing directly with professionals in their field. What's more, you only buy what you need, with no additional materials that you already have. My order was delivered within 48 hours. No problems at all during installation, this boiler with its principles and functi
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