★★★★★
based on 137 reviews published
Latest positive customer reviews
The advice and services are very useful and indispensable. I'm very satisfied with my installation, I'm delighted with the comfort provided by this heating system (electric boiler brand Thermogroup), I particularly appreciate the ease of adjustment and the regularity of the temperature which never varies more than 1/2 degree in my house. Excellent equipment, I don't regret my purchase,
I would like to thank and recommend the entire team, who were available and responsive to all my needs from the moment I placed my order right through to delivery of the boiler. Bravo for your professionalism Gerald Mouraux.
We urgently ordered a 9kw boiler from Portugal as our system had just given up the ghost. The telephone contact was very quick and of good quality, with invaluable advice. We also added a controller to our order. Today, everything works perfectly and we've never been cold or had the slightest problem. On con
I bought the Mini Europe 6Kws electric boiler. After 3 months of winter operation, I'm fully satisfied with this equipment, this boiler is "all mini" but very powerful, easy to install, very simple and efficient. I installed it to replace a 12Kws hydro storage electric boiler, and my meter readings show a con
No worries about delivery and installation. Available and competent after-sales service. Boiler operation is easy and efficient.
Happy with my purchase. Fast delivery. Machine seems reliable and efficient. No unnecessary sofistications: resistors, contactors, thermostat ... Good advice on the phone and by e-mail. For the moment: nothing to complain about ... I'm in the process of installing it.
Hello It is with real pleasure that I write these few words to encourage other construction companies like mine to use the products of your company I have finished installing a boiler purchased through your site It works perfectly with a simplicity of installation and operation surprising And especially immediate assistance
Product bought by chance following internet research. I stumbled across it and after reading the reviews I went for it! And today, after a winter with it, I'm really satisfied. The price defies all competition and above all I had doubts about the installation and I was able to call for advice. I can only recommend this product
Very professional, highly recommended!
Used the winter that has just passed satisfied with its operation simple use if we are well insulated consumption is resonable
I installed a thermogroup boiler in 2019 to supply the two floors of a house with underfloor heating; well advised by thermogroup I had no installation problems (I have no special knowledge), and since the system works without any problem; operating in addition to a pellet stove the power consumption of the boiler is minimal, I ha
I bought my boiler from them, and not only is it cheap, but it's also high quality. Very professional customer service. I recommend them without hesitation!
I've just installed a 9Kw boiler (adaptable to many situations because of its simple construction) for a 90m underfloor heating system. After a few tests and adaptations with a 200-liter tank, my heating system is up and running. But I couldn't have done it without TermoGroup's advice, assistance and responsiveness. A big thank you to the whole ThermoGroup team for their
Excellent - everything went very smoothly, I highly recommend it.
Super boiler, and the after-sales service is top-notch. i highly recommend it.
Great advice, very responsive company and very effective product.
Hello, thank you to ThermoGroup for offering such an ingenious product. Of course, electricity has a cost, but it's a great alternative for those who can't have a heat pump installed, or gas or any other energy source. I was very well informed by telephone at first, then I placed an order and two days later the box arrived. At first, I was surprised by the size of the box.
Thank you for the fast delivery! Good telephone availability for information. Great variety of boilers with easy installation.
An honest company on the internet is rare with sound advice. The boiler works perfectly I thank the Thermo Group Luc Moncomble in Oise
Hello, I'm very satisfied with ThermoGroup: fast delivery of orders, very professional telephone contact, rapid response (less than 1 hour between request and reply). As a business owner myself, I've rarely seen a company that's so fast and listens to its customers. I recommend this French company, which offers very reliable equipment.
Boiler very easy to install. Very simple design. Just a few concerns about noise on my thermostatic valves, very quickly resolved after a chat with and a call from thermogroupe.
Very fast delivery with no unpleasant surprises excellent contact with the team who advised me on replacing my boiler, adjusting the circulator and choosing the right electrical equipment. Understanding, quick analysis of the customer's situation, available, the customer is king. I really appreciated the installation videos made available to us. See you soon for other projects
Excellent, disinterested and honest opinion.
Easy-to-use boiler delivered on time
Good boiler (for the moment) but I still don't have enough experience of its real efficiency. I'll have to wait until winter to find out the pluses and minuses of the boiler.
The material was received promptly and conformed to the order. Thermogroup's customer service is perfect. If necessary, you'll be listened to, perfectly well informed and helped with your connections. Everything is done to ensure customer satisfaction. I can't recommend it highly enough!
Electric boiler is easy to install and doesn't take up much space. Above all, it avoids the high cost of gas.
Very good after-sales service, also for repairs, very satisfied, would recommend.
After deciding to create my own central heating system, I got in touch with the Thermogroup team. Their advice, their understanding of my project, their support in choosing the boiler and all its peripherals all helped me to complete my installation from A to Z. From the order to the delivery of the packages, there were no unpleasant surprises.
So this company is simply exceptional! If we could achieve this level of responsiveness, advice and friendliness everywhere, the French would stop complaining! All kidding aside, this is a very efficient boiler that's simple to operate and easy to install. I heat a 3-storey house with no worries, no maintenance and no pollution! Thanks again for your feedback.
The technicians are available quickly and give good advice.
I ordered this boiler to freeze-proof a heating system. Product as described and friendly, professional and perfect after-sales service. I'd recommend it.
The boiler was quickly dispatched and corresponds well to what was presented on the site. Only used one winter so far in low-temperature mode.
Very serious company. I highly recommend it.
Super boiler, simple and efficient... I use it to heat 60 M2 of underfloor heating and I have 21 degrees and I set the boiler to 2000w
Very good customer contact, fast delivery. Technical service available immediately. Very easy to install. Reliability to be tested over time.
I am very satisfied with this boiler. My son installed it to replace an old electric boiler. He had to make a few changes to the water inlet and outlet, which weren't in the same place on the old one, but nothing too complicated with flexible connections. He's not a professional, just a good handyman. The boiler heats the house perfectly. Very quick delivery.
I bought a 6000 w electric boiler to complement a wood fireplace, the boiler is very easy to install, it works very well, no electronics. Delivery was very fast. The company is easy to contact by phone for installation advice. In short, we are very satisfied with our purchase...
Very good reactivity
Very fast shipment, very good advice and contactable, and great service - recommend +++.