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A
Rating: 5 out of 5
Super fast and very well packaged
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Customer reviews of Thés & Traditions
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 214 published reviews
Summary of reviews
The store consistently delivers a broad range of teas and infusions with clear, useful package details and storage-friendly packaging. Customers highlight fast, reliable shipping, accurate delivery timing, and well-packaged shipments that arrive in good condition, sometimes accompanied by thoughtful extras like samples. The product quality is repeatedly described as flavorful and varied, with many noting rich brews, balanced flavors, and standout regional varieties, along with attentive, responsive customer service. Overall, the experience is characterized by organized, user-friendly website presentation, extensive product information, and dependable fulfillment that encourages repeat orders.
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 4 out of 5
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A
Rating: 5 out of 5
Very very fast delivery and products. Very good.
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A
Rating: 5 out of 5
Rarely elegant teas that transport us to China
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A
Rating: 5 out of 5
Delicious "Imkiy oolong" tea, surprised by the small coffees, thank you very much?
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Rating: 5 out of 5
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Rating: 5 out of 5
Very good quality teas and herbal teas, lots of choice, fast shipping. Perfect
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A
Rating: 5 out of 5
the speed of the order, the packaging, the flavour of the tea
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A
Rating: 5 out of 5
Beautiful set of mugs at a competitive price. Great packaging and very fast delivery. Very satisfied with my purchase!
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A
Rating: 5 out of 5
Very fast delivery, products conform to specifications And the small sample to test another aroma Thank you.
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Rating: 4 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Perfect welcome, perfect product quality
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
very good teas, I'm satisfied.
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Rating: 5 out of 5
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A
Rating: 5 out of 5
High-quality products, lots of variety. A treat every time
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Rating: 5 out of 5
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Rating: 5 out of 5
Order tracking, on-time delivery, well-made package
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast and careful delivery.good quality products.
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A
Rating: 5 out of 5
Good products, reasonably priced. Some mixed with fruit are a bit expensive as the pieces are large and the pack empties very quickly. Very responsive and charming customer service
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A
Rating: 5 out of 5
Wide range of teas, I will be faithful for my next purchases.
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Quality teas.
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A
Rating: 5 out of 5
choice of teas, prices and speed of delivery
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Very good tea I recommend
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Rating: 5 out of 5
I love being able to find the Tokyo design studio brand on the Thés & Traditions website. Order preparation and shipment is quite fast, and for this order, the products (cups) were particularly well packaged, with lots of protection. A real plus!
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Rating: 4 out of 5
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Rating: 2 out of 5
Concerning herbal teas, I made a first order of three products, only one is tasty ! The others are of no interest.....
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Response from Thés & Traditions
Hello Peio, We are very sorry to hear that your experience with our herbal teas was not entirely satisfactory. We strive to provide the highest quality products and your feedback is essential to us. We understand that two of the three products you ordered did not meet your expectations in terms of taste. We'd like to explore this issue further to better understand your preferences and offer you a more satisfying experience in the future. To this end, Étienne, a member of our team, will contact you as soon as possible. He will discuss with you exactly what you disliked, and provide you with personalized advice on the best way to brew our herbal teas to get the best taste. Sincerely, The Thés & Traditions team
A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Order sent quickly, small gift appreciated, quality products.
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A
Rating: 5 out of 5
Order received as expected. I am very satisfied
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Delivery time ok packaging nickel
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Rating: 5 out of 5
This store sells my favorite green tea. I've also been tempted by the infusions, which are excellent. Fast, careful shipping, quality packaging and even a little bonus surprise. There's nothing to say except THANK YOU!
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