English 
A
Rating: 4 out of 5
-
Translated reviews
Customer reviews of Thés & Traditions
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 145 published reviews
Summary of reviews
The online store "Thés & Traditions" is highly praised for its delicious herbal and flavored teas, with many noting the exceptional taste and quality of the products. Customers highlight the variety available, expressing satisfaction with multiple flavors they have tried, including iced tea mixes and organic options. Delivery service stands out as a strength, with numerous reviews commending the fast shipping and careful packaging, often receiving orders the day after placing them.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 2 out of 5
Concerning herbal teas, I made a first order of three products, only one is tasty ! The others are of no interest.....
Translated reviews
Response from Thés & Traditions
Hello Peio, We are very sorry to hear that your experience with our herbal teas was not entirely satisfactory. We strive to provide the highest quality products and your feedback is essential to us. We understand that two of the three products you ordered did not meet your expectations in terms of taste. We'd like to explore this issue further to better understand your preferences and offer you a more satisfying experience in the future. To this end, Étienne, a member of our team, will contact you as soon as possible. He will discuss with you exactly what you disliked, and provide you with personalized advice on the best way to brew our herbal teas to get the best taste. Sincerely, The Thés & Traditions team
A
Rating: 4 out of 5
Teas and Roobio just right for me
Translated reviews
A
Rating: 3 out of 5
Offer larger pack sizes. 500g or 1kg for coffee, for example
Translated reviews
Response from Thés & Traditions
Hello Yves, Thank you for your recommendation. We'll be adding 500g and 1kg packs to our coffees within the week. Good day, The Thés & Traditions team
A
Rating: 4 out of 5
Suitable packaging, good value for money, fast shipping, good tracking.
Translated reviews
A
Rating: 4 out of 5
The website is well done, and the delivery time is top notch. Perhaps delivery could be free even for smaller sums (e.g. at a relay point) ...
Translated reviews
A
Rating: 3 out of 5
I take no gustatory pleasure in drinking this herbal tea. You can taste the hemp, but it doesn't taste like a comeback, it's flat for my palate. Perhaps other people like this neutral taste, but I don't.
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 3 out of 5
Quite expensive overall
Translated reviews
Response from Thés & Traditions
Hello Beatrice, Thank you for your feedback. We're sorry to hear that you find our teas "rather expensive". At Thés & Traditions, we strive to offer the highest quality teas at fair prices. Our teas are carefully selected for their excellence. We understand that price perception can vary from one individual to another, so if you would like to discuss our products or pricing policy in more detail, please do not hesitate to contact us. Sincerely, The Thés & Traditions team
A
Rating: 4 out of 5
I really like the fragrance of the teas and roiboss, but I think it's a shame that some of them aren't organic, and there are additions such as oil, which I don't understand in this type of product. Otherwise it's a very good site and the little gift for tasting a new flavor is welcome.
Translated reviews
A
Rating: 4 out of 5
Satisfied
Translated reviews
A
Rating: 4 out of 5
delicious teas! Every morning I enjoy these fragrant blends that are so pleasant to the palate ... Happiness in my morning cup and my tea time cup! a real pleasure! thank you!
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
Hello I am very satisfied, it was in my expectations thank you very much again
Translated reviews
A
Rating: 4 out of 5
Hello my insomnia is surely very resistant because the effects of the herbal tea are not very effective.... good taste and pleasant to consume
Translated reviews
A
Rating: 2 out of 5
I thought I was buying a set of two Animals tea boxes as suggested in the photo, but I only received one. The photo showing two tins is misleading and deceptive.
Translated reviews
Response from Thés & Traditions
Hi Isabelle, First of all, I'd like to apologize for the confusion. I understand that the photo could give this impression. However, on the Animals tea boxes product sheet, we have specified the need to choose between the pink box and the blue box. Nowhere does it say that the two tins are sold together. We attach great importance to customer satisfaction and the clarity of our offers. Your feedback is valuable and will help us to improve our communication in the future. The Thés & Traditions team
A
Rating: 3 out of 5
The teapot packaging was torn. Too bad, because it was a gift.
Translated reviews
Response from Thés & Traditions
Hello Noémie, We're very sorry to hear that you received your teapot with damaged packaging. We understand how disappointing this can be, especially if it was intended as a gift. We would like to assure you that we attach great importance to the quality of our products and their packaging. Anaïs from our customer service department will contact you to resolve this problem. Good day, The Thés & Traditions team
A
Rating: 4 out of 5
Pretty tea box
Translated reviews
A
Rating: 4 out of 5
I order large quantities of tea from Thés et traditions on a regular basis, as the whole family are big consumers. My only complaint is that you don't offer any loyalty schemes, discounts, etc. Otherwise the teas are top quality. Otherwise the teas are of high quality.
Translated reviews
A
Rating: 4 out of 5
I only bought one kind of herbal tea (excellent).
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
Very good products
Translated reviews
A
Rating: 4 out of 5
satisfied with the products but beware of the packaging last box arrived repaired with tape marked post office
Translated reviews
A
Rating: 4 out of 5
My favorite is and remains Noel rooibos. But Frosted Lemon and Inner Peace are pleasant to drink.
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
happy new year to all
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
Fast delivery. Free sample of organic scented tea
Translated reviews
A
Rating: 4 out of 5
Delivery a little long
Translated reviews
A
Rating: 3 out of 5
The teas are good. However, the presentation leaves something to be desired. For example, there's no description of the contents on the tins. A pity when you want to offer it as a gift.
Translated reviews
A
Rating: 4 out of 5
Organic products, reliable delivery, French site.
Translated reviews