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M
Rating: 4 out of 5
Well received my package, fast shipping. I'm discovering the herbal teas.
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Customer reviews of Thés & Traditions
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 145 published reviews
Summary of reviews
The online store "Thés & Traditions" is highly praised for its delicious herbal and flavored teas, with many noting the exceptional taste and quality of the products. Customers highlight the variety available, expressing satisfaction with multiple flavors they have tried, including iced tea mixes and organic options. Delivery service stands out as a strength, with numerous reviews commending the fast shipping and careful packaging, often receiving orders the day after placing them.
Reviews 1, 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Nickel nothing to report
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M
Rating: 4 out of 5
Ras
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X
Rating: 4 out of 5
Very good
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D
Rating: 4 out of 5
Speed presentation airtight to follow
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E
Rating: 3 out of 5
Excellent tea but the herbal teas are not good.
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B
Rating: 4 out of 5
Quick delivery and perfect tea quality
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C
Rating: 3 out of 5
Delivery times are getting longer and longer, and my last parcel didn't include the small sample that lets you discover your other products. We feel a change.....
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Response from Thés & Traditions
Hello Christine,
Thank you for your feedback. We understand your comment and would like to clarify the delivery times: your order placed on Thursday January 22 was dispatched the next day, January 23, and delivered to a relay point, according to your choice, on Tuesday January 28. We always work as quickly as possible to ensure prompt dispatch.
Regarding the free sample, this was indeed an oversight on our part, and we sincerely apologize. We want you to discover our new products, and we'll make sure this doesn't happen again with your next order.
Thank you again for your loyalty and trust. We hope to see you soon!
The Thés & Traditions team
Thank you for your feedback. We understand your comment and would like to clarify the delivery times: your order placed on Thursday January 22 was dispatched the next day, January 23, and delivered to a relay point, according to your choice, on Tuesday January 28. We always work as quickly as possible to ensure prompt dispatch.
Regarding the free sample, this was indeed an oversight on our part, and we sincerely apologize. We want you to discover our new products, and we'll make sure this doesn't happen again with your next order.
Thank you again for your loyalty and trust. We hope to see you soon!
The Thés & Traditions team
A
Rating: 4 out of 5
The bon
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
First order of several teas and herbal teas. I'm delighted! I also order on another website from a coffee/tea artisan. This one has also delighted me. The teas are excellent and of very high quality, I must say. And the scents are sublime! It's a pity that in some infusions natural flavours are added.... a little disappointed... on the other hand, I'm very disappointed, like other comments, that samples are not included in the package!!!! nor a thank you note. It's very cold... The other site I order from often sends me samples, which has enabled me to try other coffees or teas and order some. This site isn't exactly commercial... However, I'll be ordering again because the quality is really there.
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A
Rating: 4 out of 5
Efficiency and value for money
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 3 out of 5
Being a customer this time I did not receive a sample of another tea, disappointed?
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
I ordered the tea that I prefer and the price was right for me. I received my order quickly.
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A
Rating: 4 out of 5
I always have the same tea, and it's just as good.
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A
Rating: 3 out of 5
Insufficiently typified teas.
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A
Rating: 3 out of 5
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A
Rating: 4 out of 5
Fast order processing.
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A
Rating: 3 out of 5
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A
Rating: 4 out of 5
Shipping a bit long
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A
Rating: 4 out of 5
a little hesitation on the dosage . presentation agreable.livraison rapide.goût surprenant mais tres bon
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A
Rating: 3 out of 5
I like some herbal teas, others not so much
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A
Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
order well received for the last time sorry but the Fontaine les Dijon store is closing. disappointed
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A
Rating: 3 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Quality teas and ultra-fast shipping
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Choice and fast delivery
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
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Rating: 4 out of 5
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