Customer reviews of Thés & Traditions

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 145 published reviews
5 1 925 90% 4 191 9% 3 26 1% 2 3 0% 1 0 0%

Summary of reviews

The online store "Thés & Traditions" is highly praised for its delicious herbal and flavored teas, with many noting the exceptional taste and quality of the products. Customers highlight the variety available, expressing satisfaction with multiple flavors they have tried, including iced tea mixes and organic options. Delivery service stands out as a strength, with numerous reviews commending the fast shipping and careful packaging, often receiving orders the day after placing them.

Reviews 1, 3 and 5 stars

Reset filters
S
stephane T.
Rating: 5 out of 5
following a purchase from 28/01/2025
Very nice discovery! Quality tea and a responsive team! I recommend it!
Translated reviews
N
Nathalie J.
Rating: 5 out of 5
following a purchase from 27/01/2025
Perfect
Translated reviews
C
Cindy C.
Rating: 5 out of 5
following a purchase from 26/01/2025
Very satisfied, thank you.
Translated reviews
M
Martine V.
Rating: 5 out of 5
following a purchase from 27/01/2025
The order arrived safely and to our expectations. The scented teas and rooibos are packaged in attractive, airtight bags.
Translated reviews
K
Kamel O.
Rating: 5 out of 5
following a purchase from 24/01/2025
Good quality products, packaging with its pretty, airtight box, good taste. Very satisfied with my order 👍 .
Translated reviews
C
Christine J.
Rating: 3 out of 5
following a purchase from 22/01/2025
Delivery times are getting longer and longer, and my last parcel didn't include the small sample that lets you discover your other products. We feel a change.....
Translated reviews
Response from Thés & Traditions
Hello Christine,

Thank you for your feedback. We understand your comment and would like to clarify the delivery times: your order placed on Thursday January 22 was dispatched the next day, January 23, and delivered to a relay point, according to your choice, on Tuesday January 28. We always work as quickly as possible to ensure prompt dispatch.

Regarding the free sample, this was indeed an oversight on our part, and we sincerely apologize. We want you to discover our new products, and we'll make sure this doesn't happen again with your next order.

Thank you again for your loyalty and trust. We hope to see you soon!
The Thés & Traditions team
V
VIRGINIE T.
Rating: 5 out of 5
following a purchase from 24/01/2025
Very good products and no problems with my order and delivery 👍
Translated reviews
C
CATHY M.
Rating: 5 out of 5
following a purchase from 24/01/2025
short
Translated reviews
L
Laurence L.
Rating: 5 out of 5
following a purchase from 23/01/2025
Super merci beaucoup
Translated reviews
M
Martine D.
Rating: 5 out of 5
following a purchase from 19/01/2025
deadlines met
Translated reviews
V
Virginie M.
Rating: 5 out of 5
following a purchase from 21/01/2025
Good quality and on-time delivery. I validate the experience.
Translated reviews
L
Laure S.
Rating: 5 out of 5
following a purchase from 08/01/2025
Outstanding products. Not to be found elsewhere. Impeccable packaging. Perfect shipping service.
Translated reviews
B
Bénédicte P.
Rating: 5 out of 5
following a purchase from 15/01/2025
Excellent selections of black, green and oolong teas
Translated reviews
A
Anne Rose H.
Rating: 5 out of 5
following a purchase from 18/01/2025
Everything went very well. Delivery as ordered. Products as exceptional as ever
Translated reviews
V
Valérie L.
Rating: 5 out of 5
following a purchase from 18/01/2025
Very good tea, I'm satisfied
Translated reviews
P
Pierre M.
Rating: 5 out of 5
following a purchase from 17/01/2025
Good quality teas
Translated reviews
A
Aurélie M.
Rating: 5 out of 5
following a purchase from 14/01/2025
I'm very satisfied with my order on the Thés et Traditions site: the packaging was very careful, and the parcel arrived 2 working days after the order. As for my order, I called to modify it and the telephone reception was very pleasant and my request was perfectly taken care of. I recommend this site and this trusted brand.
Translated reviews
I
Isabelle B.
Rating: 5 out of 5
following a purchase from 15/01/2025
Always very good: ordering via the website, delivery times, product quality.
Translated reviews
T
Thierry G.
Rating: 5 out of 5
following a purchase from 12/01/2025
Very large selection of quality teas, detailed description on the site, fast response to orders and delivery within a few days, great.
Translated reviews
N
Nathalie G.
Rating: 5 out of 5
following a purchase from 12/01/2025
Very friendly and responsive after-sales service following a container error I received the boxes 2 days later with a small gift.
Translated reviews
P
PATRICIA F.
Rating: 5 out of 5
following a purchase from 14/01/2025
everything is perfect
Translated reviews
D
Dominique C.
Rating: 5 out of 5
following a purchase from 13/01/2025
Very friendly welcome, careful packaging and good quality teas. Thank you very much.
Translated reviews
A
Anne K.
Rating: 5 out of 5
following a purchase from 11/01/2025
I'm happy with the 3 infusions that I didn't know. The taste and smell are there, no tricks!
Translated reviews
M
Martine C.
Rating: 5 out of 5
following a purchase from 11/01/2025
Always delighted with these very pleasant teas and the subtle fragrances.
Translated reviews
J
Jérémy P.
Rating: 5 out of 5
following a purchase from 12/01/2025
A quality tea in a beautiful box! I am very satisfied with my purchase and will recommend other teas. I expect to become a loyal customer.
Translated reviews
V
Virginie B.
Rating: 5 out of 5
following a purchase from 11/01/2025
Very good, I recommend!
Translated reviews
E
Elodie B.
Rating: 5 out of 5
following a purchase from 07/01/2025
Perfect, as always. The herbal teas are very good and a nice change from the traditional ones.
Translated reviews
A
Alexandra T.
Rating: 5 out of 5
following a purchase from 11/01/2025
Excellent quality teas and a huge choice
Translated reviews
A
Anne K.
Rating: 5 out of 5
following a purchase from 09/01/2025
Top
Translated reviews
M
MARIA B.
Rating: 5 out of 5
following a purchase from 09/01/2025
Order processed quickly and in accordance with my request
Translated reviews
I
Isabelle M.
Rating: 5 out of 5
following a purchase from 18/12/2024
Excellent orange blossom oolong tea. Well-sealed packages. Hassle-free delivery to relay points.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Very pleasant tea and herbal tea at this time of year.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
-
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
The thoroughness of the order, too bad one product was out of stock so it was refunded immediately. The teas are perfect, and the notes on the pack are a good help in getting the right proportions and infusions.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Fast shipping, well packaged, high quality container!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
-
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
As always very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
The teas are well scented and their taste very pleasant in the mouth good quality thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
-
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
-
Translated reviews
We use cookies for audience measurement and improving user experience.