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N
Rating: 5 out of 5
Everything is perfect 👍👍 excellent product quality. Thank you
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Customer reviews of Thés & Traditions
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 214 published reviews
Summary of reviews
The store consistently delivers a broad range of teas and infusions with clear, useful package details and storage-friendly packaging. Customers highlight fast, reliable shipping, accurate delivery timing, and well-packaged shipments that arrive in good condition, sometimes accompanied by thoughtful extras like samples. The product quality is repeatedly described as flavorful and varied, with many noting rich brews, balanced flavors, and standout regional varieties, along with attentive, responsive customer service. Overall, the experience is characterized by organized, user-friendly website presentation, extensive product information, and dependable fulfillment that encourages repeat orders.
Reviews 2, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Fast and careful shipping Too happy to find my favorite morning tea "Flowers of Japan".
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M
Rating: 5 out of 5
Very well passed received enough the order
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C
Rating: 5 out of 5
Very good teas
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M
Rating: 5 out of 5
tres bien the super bon
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E
Rating: 3 out of 5
Excellent tea but the herbal teas are not good.
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D
Rating: 5 out of 5
Fast delivery and top quality products! Perfect!
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S
Rating: 5 out of 5
site to recommend very personal site to recommend
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I
Rating: 5 out of 5
Everything was perfect
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S
Rating: 5 out of 5
Very good teas. Fast delivery. I am satisfied and recommend.
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C
Rating: 5 out of 5
Herbal teas always top-notch!
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B
Rating: 4 out of 5
Quick delivery and perfect tea quality
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S
Rating: 5 out of 5
All right, I'll have to test it.
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D
Rating: 5 out of 5
The parcel arrived quickly and everything was very well packaged. I was kept informed every step of the way, from the preparation of the parcel to delivery.
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M
Rating: 5 out of 5
Haven't had time to taste everything yet. Looks very good
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C
Rating: 5 out of 5
EXCELLENT...Everything is in order and delivery was fast.
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L
Rating: 5 out of 5
I'm delighted with my purchase, delivery was quick. The teas are of high quality and there is a wide choice.
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F
Rating: 5 out of 5
perfect
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N
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
I am always satisfied, the orders are quite fast, do not change.
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C
Rating: 5 out of 5
I love all the original, natural flavours. I highly recommend your teas.
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S
Rating: 5 out of 5
My order arrived promptly in correct packaging.
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D
Rating: 5 out of 5
Excellent teas - the lapsang souchong is really nice and highly recommended.
C
Rating: 5 out of 5
Perfect, delivered on time and with a sample of the infusion, which is always a pleasure, the teas and infusions are really delicious.
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T
Rating: 5 out of 5
Very good product
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M
Rating: 5 out of 5
Very satisfied.
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P
Rating: 5 out of 5
Package arrived on time in good condition. Satisfied
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A
Rating: 5 out of 5
Very satisfied with the products: quality, novelty and creativity!
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D
Rating: 5 out of 5
Convenient packaging. I didn't taste everything but I liked the ones I used.
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A
Rating: 5 out of 5
perfect
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S
Rating: 5 out of 5
Very nice discovery! Quality tea and a responsive team! I recommend it!
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N
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very satisfied, thank you.
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M
Rating: 5 out of 5
The order arrived safely and to our expectations. The scented teas and rooibos are packaged in attractive, airtight bags.
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K
Rating: 5 out of 5
Good quality products, packaging with its pretty, airtight box, good taste. Very satisfied with my order 👍 .
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C
Rating: 3 out of 5
Delivery times are getting longer and longer, and my last parcel didn't include the small sample that lets you discover your other products. We feel a change.....
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Response from Thés & Traditions
Hello Christine,
Thank you for your feedback. We understand your comment and would like to clarify the delivery times: your order placed on Thursday January 22 was dispatched the next day, January 23, and delivered to a relay point, according to your choice, on Tuesday January 28. We always work as quickly as possible to ensure prompt dispatch.
Regarding the free sample, this was indeed an oversight on our part, and we sincerely apologize. We want you to discover our new products, and we'll make sure this doesn't happen again with your next order.
Thank you again for your loyalty and trust. We hope to see you soon!
The Thés & Traditions team
Thank you for your feedback. We understand your comment and would like to clarify the delivery times: your order placed on Thursday January 22 was dispatched the next day, January 23, and delivered to a relay point, according to your choice, on Tuesday January 28. We always work as quickly as possible to ensure prompt dispatch.
Regarding the free sample, this was indeed an oversight on our part, and we sincerely apologize. We want you to discover our new products, and we'll make sure this doesn't happen again with your next order.
Thank you again for your loyalty and trust. We hope to see you soon!
The Thés & Traditions team
V
Rating: 5 out of 5
Very good products and no problems with my order and delivery 👍
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C
Rating: 5 out of 5
short
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L
Rating: 5 out of 5
Super merci beaucoup
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M
Rating: 5 out of 5
deadlines met
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