/10
★★★★★
based on 36238 reviews published
★★★★★
based on 36238 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The quality of some fabrics leaves much to be desired; out of 4 types of dark fabrics, washed only once in the machine at 40°C, they came out unusable, appearing like old fabrics that have lost their colors!! Not sure I will return!
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Answer from TISSUS PRICE
Hello, We are sorry for this inconvenience, our customer service will get back to you to offer you a solution. Thank you for your trust, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The merchandise is confirmed, only the delivery is a bit slow.
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Answer from TISSUS PRICE
Hello, We are sorry for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Good
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3
/5
★★★☆☆
I am still waiting for a response from customer service for 3 missing products and one stained!!
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Answer from TISSUS PRICE
Hello, A response email was sent to you on 29/04/2020. We kindly invite you to check your spam folder. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Very beautiful fabrics.... thank you again. However, the DPD delivery service is catastrophic.... it reschedules the delivery without warning and does not follow the instructions to enter the parking lot.... anyway!
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Answer from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Beautiful quality of the fabric... delivery too too... long... I know there was the lockdown. But other sites delivered faster.
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Answer from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The elastic for the masks is not really mask elastic. Too bad. The mask elastic is significantly softer.
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3
/5
★★★☆☆
Hello,
Processing time for the order a bit long.
Best regards.
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Answer from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
No possibility to see where my order is
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Answer from TISSUS PRICE
Hello, you can track the status of your order by logging into your Tissus Price account and clicking on "Order History", a tracking number has also been automatically sent to you by email so that you can follow the delivery of your package.
Best regards.
Rebecca
TISSUS PRICE
Best regards.
Rebecca
TISSUS PRICE
3
/5
★★★☆☆
I was deceived I ordered elastic and was delivered a plastic strip that I threw in the trash
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3
/5
★★★☆☆
Due to confinement, the delivery is delayed this time, otherwise no problems, but the service is average: I asked twice to be informed about the approximate delivery date, no response both times... even saying we are out of stock, we don't know... would have been correct.
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Answer from TISSUS PRICE
Hello,
Given the current situation, our restocking times are unfortunately not precise since we have suppliers who have closed until further notice due to Covid 19. We are doing our best to inform you by phone or directly by email.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
Given the current situation, our restocking times are unfortunately not precise since we have suppliers who have closed until further notice due to Covid 19. We are doing our best to inform you by phone or directly by email.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
3
/5
★★★☆☆
Too long for delivery.
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Answer from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
For delivery, it's quite acceptable, for customer service, it's the same. But for the merchandise, what a disappointment, the satin ribbon is not of first quality, it doesn't shine and the color leaves much to be desired, the fuchsia pink is really very light. Disappointed with my purchases, I can't even continue my work.
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Answer from TISSUS PRICE
Hello, we are sorry that you are not satisfied with the products ordered. However, you can return them so that we can issue you a credit or a refund for the products according to your wish. Do not hesitate to contact us at 04.22.14.50.00 or by email at [email protected]. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The fabric shrinks a lot in the wash or there wasn't 1 meter ordered for each piece of fabric
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3
/5
★★★☆☆
Fabric is good as described.
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3
/5
★★★☆☆
Satisfied.
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2
/5
★★☆☆☆
The merchandise is okay, but I waited more than 3 weeks. The email I received indicated that the package was at the post office on April 4 and I received it on the 14th. Even though we know there can be delays, other goods ordered elsewhere were only 2 days late.
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Answer from TISSUS PRICE
Hello, We are sorry for this inconvenience. We remind you that due to Covid-19, our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your service. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Package arrived open and very damaged.
Fabric with many creases. Unrecoverable even with ironing.
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Answer from TISSUS PRICE
Hello,
We are sorry for this inconvenience, our customer service will get back to you as soon as possible to resolve the issue you encountered with your order.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
We are sorry for this inconvenience, our customer service will get back to you as soon as possible to resolve the issue you encountered with your order.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
3
/5
★★★☆☆
I did not receive the entire order, the nails that are essential for fixing are missing
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2
/5
★★☆☆☆
Package delayed
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Answer from TISSUS PRICE
Hello, We are sorry for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The size of the samples does not allow for a proper assessment.
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3
/5
★★★☆☆
13 days for a package from France to Belgium, I find that unacceptable!
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Answer from TISSUS PRICE
Hello, We are sorry for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
The merchandise does not correspond at all to the image on your site nor the fabric description. I am really disappointed with the quality of the fabric.
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Answer from TISSUS PRICE
Hello, we apologize for the inconvenience encountered. We remind you that we have a sample sending service via our online store that allows you to verify if the fabric matches your search. You can also return it if it does not suit you. Best regards. Rebecca TISSUS
3
/5
★★★☆☆
Too long for a sample
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3
/5
★★★☆☆
Good merchandise but defective delivery. Did not deal with customer service.
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3
/5
★★★☆☆
My products were very good but the delivery was really disappointing. I received it late compared to your estimate (several days later) but especially the box was flattened during transport, your carrier did not pay attention to the packages at all.
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3
/5
★★★☆☆
I did not receive an email response, and when I do, the reply is brief.
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2
/5
★★☆☆☆
Hello, I was very disappointed with the surprise gift for my birthday. A piece of faded green fabric that is really very ugly, just good for using as a mop... I would have gladly done without the frustration upon seeing it. I was expecting a nice little coupon or an item worth 10 or 20, but this... Better not to offer anything.
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Answer from TISSUS PRICE
Hello, we try to offer different surprise gifts so that there is something for all tastes without being too repetitive. However, we hope that the fabric coupon received will be useful for a future project. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Fabrics not received 2 out of 3 times.
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Answer from TISSUS PRICE
Hello, We are sorry for this inconvenience, we invite you to send us by email to [email protected] the missing items from your package so that we can resend them to you quickly. In the meantime, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Thanks to the samples, I find that the thickness of the lycras is not thick enough. Otherwise, the colors displayed on the site are true to the products.
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