/10
★★★★★
based on 36485 reviews published
★★★★★
based on 36485 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I am disappointed with my order because the gold fabric is not gold at all but yellow, and for the other fabrics in the wipe kit I took, the color is not great, it does not match the image at all and on top of that it is sponge fabric. Very disappointed, I am not ready to recommend this..
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2
/5
★★☆☆☆
The package does not arrive at the indicated address despite reporting to customer service and the comment written on the delivery. Disappointing to pay delivery fees (x3) and travel 14km (x3) to pick up the package. However, the merchandise is of very beautiful quality.
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Answer from TISSUS PRICE
Hello, We are sincerely sorry for this inconvenience and confirm that we have reported this delivery issue to your DPD transport agency. A commercial gesture has also been sent by email to apologize for the inconvenience caused. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The fabric is what I expected
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2
/5
★★☆☆☆
Delivery time not respected. Quality of the fabrics disappointing
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Answer from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you have a period of 30 days to return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Delivery took about a month, incorrect tracking number, nothing indicating package delivered,...
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Answer from TISSUS PRICE
Hello, The tracking number that was sent to you by email is valid and you can track your package on the website http://www.dpd.fr. We remind you that shipments to Belgium are unfortunately a bit longer due to the health crisis and we thank you for your understanding. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
It's been 15 days since the package was sent, and it is located 1 hour from my home... every day my delivery is canceled without reason or explanation, without even informing me beforehand!
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Answer from TISSUS PRICE
Hello, We are sorry for this inconvenience, we have contacted your carrier to indicate an imperative for delivery so that your package is delivered to you as soon as possible. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Very long delivery.
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Answer from TISSUS PRICE
Hello, we are sorry for this inconvenience. We remind you that due to the health crisis our delivery times were about 14 days as indicated on our site. This delay should soon decrease in order to resume shipping within 96 hours. Best regards. Rebecca TISSUS PRICE.
2
/5
★★☆☆☆
All the fabrics are perfect thank you
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3
/5
★★★☆☆
Good.
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3
/5
★★★☆☆
Delivery a bit long, address problem!! Yet the address on my account is correct.
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Answer from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The quality of some fabrics leaves much to be desired; out of 4 types of dark fabrics, washed only once in the machine at 40°C, they came out unusable, appearing like old fabrics that have lost their colors!! Not sure I will return!
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Answer from TISSUS PRICE
Hello, We are sorry for this inconvenience, our customer service will get back to you to offer you a solution. Thank you for your trust, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The merchandise is confirmed, only the delivery is a bit slow.
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Answer from TISSUS PRICE
Hello, We are sorry for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Good
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3
/5
★★★☆☆
I am still waiting for a response from customer service for 3 missing products and one stained!!
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Answer from TISSUS PRICE
Hello, A response email was sent to you on 29/04/2020. We kindly invite you to check your spam folder. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Very beautiful fabrics.... thank you again. However, the DPD delivery service is catastrophic.... it reschedules the delivery without warning and does not follow the instructions to enter the parking lot.... anyway!
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Answer from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Beautiful quality of the fabric... delivery too too... long... I know there was the lockdown. But other sites delivered faster.
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Answer from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The elastic for the masks is not really mask elastic. Too bad. The mask elastic is significantly softer.
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3
/5
★★★☆☆
Hello,
Processing time for the order a bit long.
Best regards.
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Answer from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
No possibility to see where my order is
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Answer from TISSUS PRICE
Hello, you can track the status of your order by logging into your Tissus Price account and clicking on "Order History", a tracking number has also been automatically sent to you by email so that you can follow the delivery of your package.
Best regards.
Rebecca
TISSUS PRICE
Best regards.
Rebecca
TISSUS PRICE
3
/5
★★★☆☆
I was deceived I ordered elastic and was delivered a plastic strip that I threw in the trash
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3
/5
★★★☆☆
Due to confinement, the delivery is delayed this time, otherwise no problems, but the service is average: I asked twice to be informed about the approximate delivery date, no response both times... even saying we are out of stock, we don't know... would have been correct.
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Answer from TISSUS PRICE
Hello,
Given the current situation, our restocking times are unfortunately not precise since we have suppliers who have closed until further notice due to Covid 19. We are doing our best to inform you by phone or directly by email.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
Given the current situation, our restocking times are unfortunately not precise since we have suppliers who have closed until further notice due to Covid 19. We are doing our best to inform you by phone or directly by email.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
3
/5
★★★☆☆
Too long for delivery.
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Answer from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
For delivery, it's quite acceptable, for customer service, it's the same. But for the merchandise, what a disappointment, the satin ribbon is not of first quality, it doesn't shine and the color leaves much to be desired, the fuchsia pink is really very light. Disappointed with my purchases, I can't even continue my work.
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Answer from TISSUS PRICE
Hello, we are sorry that you are not satisfied with the products ordered. However, you can return them so that we can issue you a credit or a refund for the products according to your wish. Do not hesitate to contact us at 04.22.14.50.00 or by email at [email protected]. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The fabric shrinks a lot in the wash or there wasn't 1 meter ordered for each piece of fabric
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3
/5
★★★☆☆
Fabric is good as described.
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3
/5
★★★☆☆
Satisfied.
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2
/5
★★☆☆☆
The merchandise is okay, but I waited more than 3 weeks. The email I received indicated that the package was at the post office on April 4 and I received it on the 14th. Even though we know there can be delays, other goods ordered elsewhere were only 2 days late.
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Answer from TISSUS PRICE
Hello, We are sorry for this inconvenience. We remind you that due to Covid-19, our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your service. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Package arrived open and very damaged.
Fabric with many creases. Unrecoverable even with ironing.
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Answer from TISSUS PRICE
Hello,
We are sorry for this inconvenience, our customer service will get back to you as soon as possible to resolve the issue you encountered with your order.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
We are sorry for this inconvenience, our customer service will get back to you as soon as possible to resolve the issue you encountered with your order.
Thank you for your trust, we remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
3
/5
★★★☆☆
I did not receive the entire order, the nails that are essential for fixing are missing
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2
/5
★★☆☆☆
Package delayed
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Answer from TISSUS PRICE
Hello, We are sorry for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE