★★★★★
based on 37062 reviews published
Latest neutral customer reviews
The color of the ordered fabrics does not match the one mentioned and visible on the site. Hello. We are sorry that you are not satisfied with your order. We remind you that we are available.
Good quality fabric, but the color does not match what I saw on the site,
A fabric ordered was not available later and the fabrics were thinner than I wanted. Hello, we are sorry for the inconvenience..We have a free sample sending service.
There is nothing about the products, there is always a problem with the way the site works? It's not easy to enter and find everything you want, excuse my written French, as I am Welsh..........
Long delivery and delayed. Package damaged upon arrival. Poor quality of the sponge fabric. Colors very different from those stated. Cotton quite correct hence an average rating. Hello, .We are
Long delivery time, 10 days compared to 3 days for another supplier. The fabrics were stained as well as a spool. Otherwise, good quality/price ratio.
Almost 15 days to receive my order, that's a bit long. A bug in the payment? But I would order again. Hello. We are sorry for the inconvenience you encountered. Our Service-A
I find that there are not enough promotions, and you talk about vouchers, which I have never seen.
Cut is not straight at all.
A bit disappointed with the sponge fabric. Hello. We are sorry that you are not satisfied with your order. We remind you that we have a service for sending free samples via our store.
I had ordered a certain quantity of fabric and paid in advance, only to be called later to inform me that there wasn't enough quantity and that I would be given a credit note, which forces me to reorder.
The fabric was ordered 15 days ago and I still haven't received it today,
An incomplete order. I then received a credit note without being contacted beforehand, I would have preferred to choose another fabric at the same price. With this credit note, I am forced to place another order and
The package was torn on one side, revealing the fabrics inside. The fabrics were partly wrinkled and poorly folded.
The person who cut the fabrics cut them crookedly so I lost length, the panels are not straight.,
Delivery time quite long - Poorly protected packaging, my package, a plastic envelope arrived torn in places, you could see the contents - I was actually surprised that the coupons were not better
The color of the sponges was not as beautiful as the photo on the site,
Hello,..I am disappointed.. a coupon is cut diagonally...and I cannot download the cutting plan, I am stuck....too bad for me.
The color of the fabric is not at all what I expected, a lemon yellow is a very bright yellow, while the one received is lemon green which makes a big difference. My client requested a lemon yellow, I am left
15 days delivery delay and one missing item even though it was billed,
2 pieces of fabric purchased, on one, there are rust stains. I am very disappointed. I can send you photos.,
Be careful when cutting the fabric. I have mountains or waves, it's as you see it, this is the 3rd time this has happened.,
The shipment is not very fast. The quality of the fabric is not great.,
Order placed on June 28 delivered on July 5 at a relay point, so 7 days. No SMS from the delivery person, I had to call your services to find out where my order was... The cherry on the cake is that I had ordered
Fabrics not conforming to the photos on the site (size of patterns) and very disappointing materials,
Rather happy with my purchase even though I expected better quality regarding the sponge fabric.
Fabrics are very good, but there were major transport problems. The delivery was not made as desired, returned to the sender then resent, so a lot of time and energy wasted between back and forth.
3 fabrics purchased, the first without issues, the second reaching the requested length but remaining unprinted for 10 cm, and the last one has several stains related to humidity, so I am not satisfied.
The sample ordering service is no longer functional but without information, and when we send an email we are told to make our requests several times.. Order of a roll on pre-order 15 days, after...
There was a small issue with my order, a computer problem. As a result, despite my urgent request, my order was not progressing. I contacted them and received my order the next day.
The service is good but there was confusion regarding the delivery, but I have my package, that is the main thing.
First order missed, more than 3 weeks delay, online stock not aligned with actual stock. Otherwise the fabric and the price are good, too bad for this miss.
Still haven't received my package, once again the post has lost it... Thank you, post.
I admit I was a bit disappointed upon receiving my order, because while selecting my purchases on the website, I went for the fleece... and I took 1m of the gray fabric with the little planes, but I...
I am very satisfied with the quality of the product and the speed of shipping. However, the lack of communication regarding the shipment disappointed me.
Fast delivery. Quality products. Only but big downside, one of the delivered products was not the one ordered and no possibility to have the correct one delivered on time, I had to keep this one.. Disappointed
Disappointment with the sleeve pattern. Incompatibility of measurements. Nevertheless, the proposed model is interesting.
I cannot leave a better review than average, as my order placed on June 11 has still not been processed, meaning I have only been notified that my order is being prepared and that a
Ordered 2 fabrics, unfortunately, this is not what I expected. I called customer service for a possible return and of course, the return shipping costs are at the customer's expense. Please take this into account before
Very light packaging, the 2 squares of fabric ordered all wrinkled,