/10
★★★★★
based on 36238 reviews published
★★★★★
based on 36238 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Still waiting for my order and no news from the company since a call the day after the order.
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello,
we sent you an email on April 23, 2024 informing you of our technical issues, but we have not received a response from you.
We have put your order on hold.
We are waiting for your instructions.
Please contact us at 04.22.14.50.00
Best regards
Aurelie
Customer Service/TISSUS PRICE
we sent you an email on April 23, 2024 informing you of our technical issues, but we have not received a response from you.
We have put your order on hold.
We are waiting for your instructions.
Please contact us at 04.22.14.50.00
Best regards
Aurelie
Customer Service/TISSUS PRICE
1
/5
★☆☆☆☆
I ordered minky fabric which is all soft, with little relief from the bubbles. It gives the impression of a worn fabric. I am very disappointed.
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing a meter order. Please note that you have a period of 30 days to return the purchased product from the date of delivery.
1
/5
★☆☆☆☆
The fabric completely frays. I lost several centimeters on one side and it creates large ugly threads. Since I use it at a stand, it really doesn't look professional. I need to hem the entire length. Given the length, I need a machine that I don't have. I strongly advise against buying from this store. At this price, they could do the hemming!
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, We are sorry that the product does not meet your expectations. We remind you that we are an e-commerce fabric company and we do not have a sewing workshop. We suggest ordering a sample before placing your order to see if the product meets your expectations. Best regards, Aurelie
1
/5
★☆☆☆☆
Order placed on January 11 and NOT YET ARRIVED ON JANUARY 31.
It's a shame!!!
You will tell me it's the transport... it's not my problem!!!
I had an urgent need for this fabric!
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello,
We would like to express our sincerest apologies for the inconvenience you have encountered due to the non-delivery of your order. We understand how frustrating this can be, and we want to resolve this situation as quickly as possible.
We assure you that our customer service team is already informed of your situation, and we will get back to you.
We would like to express our sincerest apologies for the inconvenience you have encountered due to the non-delivery of your order. We understand how frustrating this can be, and we want to resolve this situation as quickly as possible.
We assure you that our customer service team is already informed of your situation, and we will get back to you.
1
/5
★☆☆☆☆
I strongly advise against the mini gloves kit for children in microfiber.
After cutting, the fabric is impossible to sew. It frays and if you pull a little on it, it falls apart
8.90€ to the trash.....
Acheteur Vérifié
Translated review
1
/5
★☆☆☆☆
The Christmas calendar kit is very difficult to make; the drawings and numbers are not centered, the assembly is quite incomprehensible. If we recenter the images, the fabric and elements are sometimes very, very tight. I am disappointed; I had already reported this problem for a beginner sewer, and nothing has changed this year. Moreover, it seemed that we were entitled to a bias.
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, we are sorry that you were not satisfied with this kit. We remind you that we do not add accessories to this product as indicated in the description, and you can find a detailed explanatory tutorial on our blog: https://www.tissus-price.com/smartblog/tuto-calendrier-de-l-avent-en-tissu-n97. You will see how to sew it easily, how to center your...
1
/5
★☆☆☆☆
No news about my order. Still being prepared...
Difficult to evaluate
Acheteur Vérifié
Translated review
1
/5
★☆☆☆☆
5 items ordered and one is missing.
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, we are sorry for this inconvenience. In order to quickly resolve the problem encountered and send you the forgotten product, we invite you to contact our customer service at [email protected] indicating the missing product and confirming a delivery address again. We thank you for your understanding and remain at your disposal. Best regards
1
/5
★☆☆☆☆
This fabric sold as linen is not. Moreover, the color called caramel is actually more of a brick orange.
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, we confirm that the received fabric has a natural composition of 100% linen. Therefore, it is a brown linen fabric as you ordered. We remind you that we also have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing a meter order. We remain at your disposal.
1
/5
★☆☆☆☆
Fabric reviewed in bulk, poor printing not corresponding to the kit, wrong pattern size.
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, it seems that you did not order a kit or printed fabric on our site. Your recent order with us included taupe minky fabric with star relief and pink double gauze with golden sparkles, and in a small transparent bag, golden lurex piping. Please feel free to look for the contact details of the merchant site where you ordered to be able to contact them.
1
/5
★☆☆☆☆
We ordered a fabric 3m wide and it is 290cm! While we needed 3m!!
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, we are sorry but the fabric you ordered is listed as 280cm wide as indicated on our site, on your delivery note and your invoice. We do not have burlington fabric in 300cm width. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Super disappointed with the customer service. I wasn't offered anything even though the fleece is not of good quality at all.
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, our customer service has contacted you providing the return procedures and specifying that our sample service allows you to check the quality, appearance of a product and the possibility of testing it. In your case, you had already used the product and we cannot take it back. The product you ordered corresponds to batting and this item does not hold up.
1
/5
★☆☆☆☆
I did not receive a fabric, but a very poorly cut cloth of poor quality.
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, your order includes wide cotton canvas. After checking, it has been prepared with care and you should normally have an additional margin on its cut. If the product is damaged or if you did not receive the correct fabric, please do not hesitate to contact us with supporting photos at our address [email protected] or at 04.22.14.50.00. Best regards. Reb
1
/5
★☆☆☆☆
Metallic fabrics arrived very damaged at the creases. (Every 20 cm!!!) Impossible to work with.
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, we are truly sorry for this inconvenience. A return label has been sent to you so that we can recover the damaged fabrics and refund you. We thank you in advance for your help and remain at your disposal. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Still haven't received my package. The relay point has closed and I can't retrieve my package. I am very unhappy with the Jardiroche relay point.
Acheteur Vérifié
Translated review
1
/5
★☆☆☆☆
Package not received yet!
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, an email was sent to you on 30/06 to inform you that we do not deliver to the DOM-TOM and that we need to obtain another delivery address. Please respond to this email or contact us directly by phone at 04.22.14.50.00. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
-
Acheteur Vérifié
Translated review
1
/5
★☆☆☆☆
I explained my dissatisfaction in an email, you are simply sorry! I find that TERRIBLE
Acheteur Vérifié
Translated review
1
/5
★☆☆☆☆
First, I never received the delivery. I am still waiting.
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, your fabric samples were sent on 23/05. If you still haven't received them, please feel free to contact us at [email protected], reminding us of your delivery address so we can resend them to you. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Hello,
The sample is really very small, I can't see the patterns in full, I am disappointed.
Best regards,
Céline
Acheteur Vérifié
Translated review
1
/5
★☆☆☆☆
-
Acheteur Vérifié
Translated review
1
/5
★☆☆☆☆
Photo of the misleading site. Lycra in dull, faded colors. Tempting description like gold powder for a matte straw yellow without contrast. To be avoided for performance fabric. Huge disappointment. Inadequate value for money.
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note for your next order as you wish.
Best regards
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note for your next order as you wish.
Best regards
1
/5
★☆☆☆☆
Not great fabric
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
1
/5
★☆☆☆☆
-
Acheteur Vérifié
Translated review
1
/5
★☆☆☆☆
I ordered supposed velvet to redo an armchair. The quality is terrible, thin, it looks like anything but velvet. Trash...
I ordered from another site, more expensive; I received velvet...
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note for your next order. Don't hesitate to
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note for your next order. Don't hesitate to
1
/5
★☆☆☆☆
The fabric is impossible to sew
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, canvas fabric is an easy-to-sew material once cut. Feel free to test your sewing on a scrap from your kit to ensure the tension of your thread and the length of your stitch. It is also recommended to wash your fabric before use. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
This last order is disappointing, the beige sponge is of poor quality, rough, thin while I have already ordered the same weight. Ordering during Black Friday was a mistake on my part.
Acheteur Vérifié
Translated review
1
/5
★☆☆☆☆
Having already bought fabric swatches to make very good quality wipes, what a disappointment upon receiving these swatches. Mediocre quality!!! Very thin wipes that fray.... I strongly advise against it.
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, microfiber fabric does indeed pill and lint because it has a fairly long pile. We remind you that we have sponge material which is easier to work with and has a short pile. If the swatch received is not suitable, you can return it within 30 days and request a refund or a credit note according to your wish for a future purchase.
1
/5
★☆☆☆☆
Package still not received!
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, your package has been available at the relay point you chose since 10/11/2022. We invite you to pick it up with an ID. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Having a discount coupon valid until November 4, I place my order on November 4 in the afternoon but it is impossible to deduct my credit because Tissu Price cancels it at noon while November 4 lasts until 11:59 PM it seems to me.
Acheteur Vérifié
Translated review
Answer from TISSUS PRICE
Hello, we are sorry, as our customer service indicated, our computer system does not allow us to restore discount vouchers beyond one year. Your code was valid for 365 days. We will not fail to make other promotional offers soon. Best regards. Rebecca TISSUS PRICE