/10
★★★★★
based on 36485 reviews published
★★★★★
based on 36485 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Very disappointed with Tissu Price. They refused to cancel my order even though it had not yet gone into production. I will not order from Tissu Price again.
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Answer from TISSUS PRICE
Hello,
We would like to inform you that when we received your call regarding the cancellation of your order, it had already been printed and was ready to be shipped. Unfortunately, once an order has reached this stage, it is no longer possible for us to cancel it.
We understand that this may be disappointing and we apologize for any inconvenience this may cause.
We would like to inform you that when we received your call regarding the cancellation of your order, it had already been printed and was ready to be shipped. Unfortunately, once an order has reached this stage, it is no longer possible for us to cancel it.
We understand that this may be disappointing and we apologize for any inconvenience this may cause.
1
/5
★☆☆☆☆
Hello. Actually, I did not receive my order. The package seems to have been lost. I would like Tissu Price to resend it to me!
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Answer from TISSUS PRICE
Hello, We are sorry for the inconvenience encountered. Following your message on July 3, a complaint has been made to your carrier and your file has been forwarded to our After-Sales Service. An email has been sent to you in response informing you that the After-Sales Service will get back to you once the investigation is completed. We thank you for your understanding and look forward to hearing from you.
1
/5
★☆☆☆☆
Be more attentive to customers and do not contest a complaint when it is justified. One does not charge for an order not correctly recorded and not sent, .......
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Answer from TISSUS PRICE
Hello, We are sorry for the inconvenience you encountered. Our After-Sales Service has already contacted you to immediately send you the missing items following the computer bug you experienced. We thank you for your understanding and look forward to seeing you soon on our online store TISSUS-PRICE.com. Best regards, Aurelie TISSUS
1
/5
★☆☆☆☆
Write only in French without possibility of translation
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Answer from TISSUS PRICE
Hello,
we apologize for this inconvenience, at the moment the translation is still not available. We do our best to satisfy our customers. We wish you a good day.
Sincerely
Aurelia
Price Fabrics
Hello,
we are sorry for this inconvenience, at the moment the translation is not yet available. We do our best to satisfy our customers. We wish you
we apologize for this inconvenience, at the moment the translation is still not available. We do our best to satisfy our customers. We wish you a good day.
Sincerely
Aurelia
Price Fabrics
Hello,
we are sorry for this inconvenience, at the moment the translation is not yet available. We do our best to satisfy our customers. We wish you
1
/5
★☆☆☆☆
I did not receive exactly what I ordered? I called customer service, and I had to send an email to explain what was wrong which was returned to me twice undelivered?! So I am not at all satisfied! Best regards.
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Answer from TISSUS PRICE
Hello, Please excuse us for the inconvenience encountered, the after-sales service will get back to you to resolve the issue as quickly as possible. We thank you in advance for your understanding. Best regards. Aurelie TISSUS PRICE
1
/5
★☆☆☆☆
I ordered twice, the first time a part of the kit was missing. The second time I ordered on May 2nd and I am still waiting, it is May 22nd after calling twice. Too bad the kits are nice. I don't know if I will recommend.
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Answer from TISSUS PRICE
Hello, We would like to express our sincerest apologies for the inconveniences you have encountered due to the non-delivery of your order. We understand how frustrating this can be, and we want to resolve this situation as quickly as possible. We assure you that your order left our premises on May 21, 2024, you have also received the tracking number.
1
/5
★☆☆☆☆
Did not receive my order.
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Answer from TISSUS PRICE
Hello, We would like to express our sincerest apologies for the inconveniences you have encountered due to the non-delivery of your order. We understand how frustrating this can be, and we want to resolve this situation as quickly as possible. We assure you that our customer service team is already informed of your situation, and we will get back to you
1
/5
★☆☆☆☆
Still waiting for my order and no news from the company since a call the day after the order.
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Answer from TISSUS PRICE
Hello,
we sent you an email on April 23, 2024 informing you of our technical issues, but we have not received a response from you.
We have put your order on hold.
We are waiting for your instructions.
Please contact us at 04.22.14.50.00
Best regards
Aurelie
Customer Service/TISSUS PRICE
we sent you an email on April 23, 2024 informing you of our technical issues, but we have not received a response from you.
We have put your order on hold.
We are waiting for your instructions.
Please contact us at 04.22.14.50.00
Best regards
Aurelie
Customer Service/TISSUS PRICE
1
/5
★☆☆☆☆
I ordered minky fabric which is all soft, with little relief from the bubbles. It gives the impression of a worn fabric. I am very disappointed.
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Answer from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing a meter order. Please note that you have a period of 30 days to return the purchased product from the date of delivery.
1
/5
★☆☆☆☆
The fabric completely frays. I lost several centimeters on one side and it creates large ugly threads. Since I use it at a stand, it really doesn't look professional. I need to hem the entire length. Given the length, I need a machine that I don't have. I strongly advise against buying from this store. At this price, they could do the hemming!
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Answer from TISSUS PRICE
Hello, We are sorry that the product does not meet your expectations. We remind you that we are an e-commerce fabric company and we do not have a sewing workshop. We suggest ordering a sample before placing your order to see if the product meets your expectations. Best regards, Aurelie
1
/5
★☆☆☆☆
Order placed on January 11 and NOT YET ARRIVED ON JANUARY 31.
It's a shame!!!
You will tell me it's the transport... it's not my problem!!!
I had an urgent need for this fabric!
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Answer from TISSUS PRICE
Hello,
We would like to express our sincerest apologies for the inconvenience you have encountered due to the non-delivery of your order. We understand how frustrating this can be, and we want to resolve this situation as quickly as possible.
We assure you that our customer service team is already informed of your situation, and we will get back to you.
We would like to express our sincerest apologies for the inconvenience you have encountered due to the non-delivery of your order. We understand how frustrating this can be, and we want to resolve this situation as quickly as possible.
We assure you that our customer service team is already informed of your situation, and we will get back to you.
1
/5
★☆☆☆☆
I strongly advise against the mini gloves kit for children in microfiber.
After cutting, the fabric is impossible to sew. It frays and if you pull a little on it, it falls apart
8.90€ to the trash.....
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1
/5
★☆☆☆☆
The Christmas calendar kit is very difficult to make; the drawings and numbers are not centered, the assembly is quite incomprehensible. If we recenter the images, the fabric and elements are sometimes very, very tight. I am disappointed; I had already reported this problem for a beginner sewer, and nothing has changed this year. Moreover, it seemed that we were entitled to a bias.
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Answer from TISSUS PRICE
Hello, we are sorry that you were not satisfied with this kit. We remind you that we do not add accessories to this product as indicated in the description, and you can find a detailed explanatory tutorial on our blog: https://www.tissus-price.com/smartblog/tuto-calendrier-de-l-avent-en-tissu-n97. You will see how to sew it easily, how to center your...
1
/5
★☆☆☆☆
No news about my order. Still being prepared...
Difficult to evaluate
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1
/5
★☆☆☆☆
5 items ordered and one is missing.
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Answer from TISSUS PRICE
Hello, we are sorry for this inconvenience. In order to quickly resolve the problem encountered and send you the forgotten product, we invite you to contact our customer service at [email protected] indicating the missing product and confirming a delivery address again. We thank you for your understanding and remain at your disposal. Best regards
1
/5
★☆☆☆☆
This fabric sold as linen is not. Moreover, the color called caramel is actually more of a brick orange.
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Answer from TISSUS PRICE
Hello, we confirm that the received fabric has a natural composition of 100% linen. Therefore, it is a brown linen fabric as you ordered. We remind you that we also have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing a meter order. We remain at your disposal.
1
/5
★☆☆☆☆
Fabric reviewed in bulk, poor printing not corresponding to the kit, wrong pattern size.
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Answer from TISSUS PRICE
Hello, it seems that you did not order a kit or printed fabric on our site. Your recent order with us included taupe minky fabric with star relief and pink double gauze with golden sparkles, and in a small transparent bag, golden lurex piping. Please feel free to look for the contact details of the merchant site where you ordered to be able to contact them.
1
/5
★☆☆☆☆
We ordered a fabric 3m wide and it is 290cm! While we needed 3m!!
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Answer from TISSUS PRICE
Hello, we are sorry but the fabric you ordered is listed as 280cm wide as indicated on our site, on your delivery note and your invoice. We do not have burlington fabric in 300cm width. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Super disappointed with the customer service. I wasn't offered anything even though the fleece is not of good quality at all.
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Answer from TISSUS PRICE
Hello, our customer service has contacted you providing the return procedures and specifying that our sample service allows you to check the quality, appearance of a product and the possibility of testing it. In your case, you had already used the product and we cannot take it back. The product you ordered corresponds to batting and this item does not hold up.
1
/5
★☆☆☆☆
I did not receive a fabric, but a very poorly cut cloth of poor quality.
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Answer from TISSUS PRICE
Hello, your order includes wide cotton canvas. After checking, it has been prepared with care and you should normally have an additional margin on its cut. If the product is damaged or if you did not receive the correct fabric, please do not hesitate to contact us with supporting photos at our address [email protected] or at 04.22.14.50.00. Best regards. Reb
1
/5
★☆☆☆☆
Metallic fabrics arrived very damaged at the creases. (Every 20 cm!!!) Impossible to work with.
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Answer from TISSUS PRICE
Hello, we are truly sorry for this inconvenience. A return label has been sent to you so that we can recover the damaged fabrics and refund you. We thank you in advance for your help and remain at your disposal. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Still haven't received my package. The relay point has closed and I can't retrieve my package. I am very unhappy with the Jardiroche relay point.
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1
/5
★☆☆☆☆
Package not received yet!
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Answer from TISSUS PRICE
Hello, an email was sent to you on 30/06 to inform you that we do not deliver to the DOM-TOM and that we need to obtain another delivery address. Please respond to this email or contact us directly by phone at 04.22.14.50.00. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
-
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1
/5
★☆☆☆☆
I explained my dissatisfaction in an email, you are simply sorry! I find that TERRIBLE
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1
/5
★☆☆☆☆
First, I never received the delivery. I am still waiting.
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Answer from TISSUS PRICE
Hello, your fabric samples were sent on 23/05. If you still haven't received them, please feel free to contact us at [email protected], reminding us of your delivery address so we can resend them to you. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Hello,
The sample is really very small, I can't see the patterns in full, I am disappointed.
Best regards,
Céline
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1
/5
★☆☆☆☆
-
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1
/5
★☆☆☆☆
Photo of the misleading site. Lycra in dull, faded colors. Tempting description like gold powder for a matte straw yellow without contrast. To be avoided for performance fabric. Huge disappointment. Inadequate value for money.
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Answer from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note for your next order as you wish.
Best regards
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note for your next order as you wish.
Best regards
1
/5
★☆☆☆☆
Not great fabric
Acheteur Vérifié
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Answer from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to