/10
★★★★★
based on 36485 reviews published
★★★★★
based on 36485 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
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1
/5
★☆☆☆☆
I ordered supposed velvet to redo an armchair. The quality is terrible, thin, it looks like anything but velvet. Trash...
I ordered from another site, more expensive; I received velvet...
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Answer from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note for your next order. Don't hesitate to
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note for your next order. Don't hesitate to
1
/5
★☆☆☆☆
The fabric is impossible to sew
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Answer from TISSUS PRICE
Hello, canvas fabric is an easy-to-sew material once cut. Feel free to test your sewing on a scrap from your kit to ensure the tension of your thread and the length of your stitch. It is also recommended to wash your fabric before use. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
This last order is disappointing, the beige sponge is of poor quality, rough, thin while I have already ordered the same weight. Ordering during Black Friday was a mistake on my part.
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1
/5
★☆☆☆☆
Having already bought fabric swatches to make very good quality wipes, what a disappointment upon receiving these swatches. Mediocre quality!!! Very thin wipes that fray.... I strongly advise against it.
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Answer from TISSUS PRICE
Hello, microfiber fabric does indeed pill and lint because it has a fairly long pile. We remind you that we have sponge material which is easier to work with and has a short pile. If the swatch received is not suitable, you can return it within 30 days and request a refund or a credit note according to your wish for a future purchase.
1
/5
★☆☆☆☆
Package still not received!
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Answer from TISSUS PRICE
Hello, your package has been available at the relay point you chose since 10/11/2022. We invite you to pick it up with an ID. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Having a discount coupon valid until November 4, I place my order on November 4 in the afternoon but it is impossible to deduct my credit because Tissu Price cancels it at noon while November 4 lasts until 11:59 PM it seems to me.
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Answer from TISSUS PRICE
Hello, we are sorry, as our customer service indicated, our computer system does not allow us to restore discount vouchers beyond one year. Your code was valid for 365 days. We will not fail to make other promotional offers soon. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
You promise a birthday gift for every order but nothing in the package. I'm waiting because I claimed it... we'll see!
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Answer from TISSUS PRICE
Hello, if you do not enter the promo code that was sent to you by email for your birthday, our preparers will not be able to add your surprise gift. I invite you to contact us via our address [email protected] by sending us your delivery address so that we can send it to you in another package at our expense. Don't forget to specify it well for your pr
1
/5
★☆☆☆☆
Only sticks well on one side, on the other side it doesn't hold.....
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1
/5
★☆☆☆☆
Having tolex in stock would be a plus.
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1
/5
★☆☆☆☆
I did not receive the ordered quantity. 17m20 instead of 17m50, impossible to make the last curtain of 2m50, this is unacceptable. Please send me 2m50 in exchange for the 2m20.
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Answer from TISSUS PRICE
Hello, We are truly sorry for the inconvenience encountered. As agreed by phone, we are sending you 2.50m of dark blue denim fabric so that you can complete your project and apologize for this cutting issue. We thank you for your understanding and wish you a good reception. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
I am still waiting for my order ref 454330 of 80.70€
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Answer from TISSUS PRICE
Hello, Your order was delivered today to the chosen pickup point. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Very fast delivery but none of the 4 fabrics measure 1 meter as ordered! We are between 95 and 97 cm!
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Answer from TISSUS PRICE
Hello,
We apologize for this inconvenience, our customer service will contact you regarding this issue to provide a solution.
We thank you for your understanding and remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
We apologize for this inconvenience, our customer service will contact you regarding this issue to provide a solution.
We thank you for your understanding and remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
1
/5
★☆☆☆☆
I placed an order that was supposed to be delivered to my home. My order was delivered to a parcel pickup point. I could have gone to pick it up if the pickup point had been located less than 320 kilometers from my home!!!! Since then I have had no news about my order.
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Answer from TISSUS PRICE
Hello, we are truly sorry that such an inconvenience occurred with your carrier. As indicated by phone, we have taken the necessary steps with your delivery agency to avoid this kind of problem again and we have also communicated a commercial gesture by email. We sincerely thank you for your understanding and remain at your disposal. Cordi
1
/5
★☆☆☆☆
I haven't received anything to this day and you ask for a review???
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1
/5
★☆☆☆☆
I ordered fabric in a width of 160 cm while it only measures 140.
Several calls made to customer service went unanswered
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Answer from TISSUS PRICE
Hello,
We are truly sorry for this inconvenience, as agreed by phone a return label has been created for you to recover the fabric received by mistake and to process your refund.
We thank you for your trust and remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
We are truly sorry for this inconvenience, as agreed by phone a return label has been created for you to recover the fabric received by mistake and to process your refund.
We thank you for your trust and remain at your disposal.
Best regards.
Rebecca
TISSUS PRICE
1
/5
★☆☆☆☆
Not yet received the package.
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1
/5
★☆☆☆☆
This is the 3rd time you send me your questionnaire. I AM WRITING TO YOU TO INFORM YOU THAT I HAVE NOT YET RECEIVED MY PACKAGE!!! BUT YOU DO NOT RESPOND???
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Answer from TISSUS PRICE
Hello, a response email was sent to you on 25/10/2021 and is awaiting your reply regarding the resending of your samples. We invite you to check your spam folder and to respond to us as soon as possible so that we can proceed with the resending of your sample order. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Disappointed, more than a week and still in preparation, no news from customer service... However, this is not my first order.
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Answer from TISSUS PRICE
Hello, we confirm that your order was delivered on Saturday 23/07/2021 by the postal services of Belgium, namely B-Post. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
No news about my order, and twice I was told it was impossible to deliver on that day. I feel misled, first and last time I order on this site. Extremely disappointed, in the meantime I request a refund since I still haven't seen my order..
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Answer from TISSUS PRICE
Hello, we are truly sorry for such an inconvenience and have followed up with your carrier to ensure your package is delivered to you quickly. We also confirm that the shipping costs have been refunded to you. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Order shipped according to the account but the tracking number is for another order that seems to have been delivered elsewhere and I have still received nothing
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Answer from TISSUS PRICE
Hello, we are sorry for this inconvenience. Due to a bug in the parcel tracking display on our site, we invite you to track your parcel with the link that was sent to you by email. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Not only are the deadlines not respected, but the order never arrives. I have asked for a refund several times but they don't even bother to respond to me anymore... A waste of time and money especially, what a scam! Never seen anything like this, it's shameful and disgusting
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Answer from TISSUS PRICE
Hello, many response emails have been sent to you to inform you that there have been delivery issues with your package with B-post in Belgium. Given this exceptional wait, we confirm that we have processed the refund. Thank you for your trust, I remain at your disposal. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Really disappointed. Does not match the criteria of the catalog. Attention!! The widths of the piping in dimensions 1.5 are actually only half, a nice scam.
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Answer from TISSUS PRICE
Hello, we are sorry that you are not satisfied with your purchase. We remind you that the width of the piping includes the cord part and the sewing part in its dimension of 15mm and not just the cord part. You can return the products to us if you have not used them so that we can issue you a refund. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Really disappointed. Wanting to place an order, I could not pay with my credit card.
Any site offers payment by credit card.
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Answer from TISSUS PRICE
Hello, you can pay for your order by credit card by clicking on "Pay by credit card" when finalizing your cart. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Package received with damaged items
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Answer from TISSUS PRICE
Hello, We apologize for the inconvenience encountered, the after-sales service will get back to you to resolve the issue as soon as possible. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Delivery too long, then change of collection point. Result: package for Christmas arrived after Christmas. No tutorial for the fabrics, mediocre quality of the designs, mediocre quality of the fabric for the pouch. Too many emails to evaluate the product that did not arrive.
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Answer from TISSUS PRICE
Hello, we are sorry that you are not satisfied with your purchase. Our delivery times were extended due to Covid-19 and it turns out that the chosen relay could not handle other packages. A sample sending service is available via our site that allows you to check if the fabric matches your search. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Extremely disappointed with the order. The definition is downright fraudulent. We buy a slate fabric (dark bluish gray), and we end up with a satin of nice quality, but which does not correspond at all to the announced color (it is actually dark Bordeaux). And when I mention this to customer service, they tell me that I can return the product at my expense. I do not recommend this site.
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Answer from TISSUS PRICE
Hello, we are sorry that you are not satisfied with your purchase. We remind you that we have a sample sending service via our online store that allows you to verify if the fabric meets your search. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Not received!
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Answer from TISSUS PRICE
Hello, your order was delivered on 12/10/2020. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
The nautical leather looks nothing like leather!, false description, it's just a very ugly fiber braid, so be careful for the return of the product, it's at your expense! No gesture for their mistake, the communication team needs to review the definition of leather appearance.. I'm wasting time and money, thank you
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Answer from TISSUS PRICE
Hello, we are sorry that you are not satisfied with your purchase. We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
This is the first time I order online and I am delighted! I picked up my order at the drive! Delighted with always a very good welcome
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