★★★★★
based on 36654 reviews published
Latest negative customer reviews
This is the 3rd time you send me your questionnaire. I AM WRITING TO YOU TO INFORM YOU THAT I HAVE NOT YET RECEIVED MY PACKAGE!!! BUT YOU DO NOT RESPOND???
Disappointed, more than a week and still in preparation, no news from customer service... However, this is not my first order.
No news about my order, and twice I was told it was impossible to deliver on that day. I feel misled, first and last time I order on this site. Extremely disappointed, in the meantime I request a refund since I still haven't seen my order..
Order shipped according to the account but the tracking number is for another order that seems to have been delivered elsewhere and I have still received nothing
Not only are the deadlines not respected, but the order never arrives. I have asked for a refund several times but they don't even bother to respond to me anymore... A waste of time and money especially, what a scam! Never seen anything like this, it's shameful and disgusting
Really disappointed. Does not match the criteria of the catalog. Attention!! The widths of the piping in dimensions 1.5 are actually only half, a nice scam.
Really disappointed. Wanting to place an order, I could not pay with my credit card. Any site offers payment by credit card.
Package received with damaged items
Delivery too long, then change of collection point. Result: package for Christmas arrived after Christmas. No tutorial for the fabrics, mediocre quality of the designs, mediocre quality of the fabric for the pouch. Too many emails to evaluate the product that did not arrive.
Extremely disappointed with the order. The definition is downright fraudulent. We buy a slate fabric (dark bluish gray), and we end up with a satin of nice quality, but which does not correspond at all to the announced color (it is actually dark Bordeaux). And when I mention this to customer service, they tell me that I can return the product at my expense. I do not recommend this site.
Not received!
The nautical leather looks nothing like leather!, false description, it's just a very ugly fiber braid, so be careful for the return of the product, it's at your expense! No gesture for their mistake, the communication team needs to review the definition of leather appearance.. I'm wasting time and money, thank you
This is the first time I order online and I am delighted! I picked up my order at the drive! Delighted with always a very good welcome
Materials and quality did not meet my expectations, a HUGE shrinkage on the fleece washed at 30 degrees and on the oeko-tex cotton it becomes cardboard after the first wash.
Package not received. Waiting for customer service...
To evaluate, the order would need to be processed
Order not received. So it's difficult to give an opinion!
My order was placed on 19-04-20, and I still have no news, yet I was debited during the week!
When I placed my order, delivery was 96 hours. My account was barely debited, delivery took about 2 weeks!!..........Not very cool information.
Never received!!!!
Your order was delivered on 07/04/2020 by your carrier against signature. Feel free to visit http://www.dpd.fr to access the proof of delivery.
Best regards.
Rebecca
TISSUS PRICE
Sample never received 🙁 Very disappointed with your service!
Hello, I am sorry to inform you that I will not accept your package; I sent a letter to this effect on March 29, five days after my order; I have a right of withdrawal of 14 days. Thank you for taking note of this and refunding me the amount paid. Best regards.
Hello, I have left emails and tried to reach you by phone, no one has ever responded to me. I am a craftsman and I make between 500 and 700 dance costumes and I needed your services. Since I never received responses to my messages, I ordered from someone else.
It's been a week since I ordered and I still haven't received anything. And I don't get a response when I ask where my package is.
Package that was supposed to be delivered on 15/11/19, delivery impossible by DPD, rescheduled to 18/11/19 and delivery still impossible, I warned that if the package is not delivered today before 5 PM, it will be returned to the sender, total incompetence of the carrier
We are sincerely sorry for this inconvenience. We have reported this information to your carrier hoping that it does not happen again. A refund as well as a commercial gesture have also been provided upon receipt of the return. Best regards. Rebecca TISSUS PRICE
Order canceled, fire in the warehouse Awaiting refund
Order not delivered due to a fire at the store. Still waiting for a refund.
Not having received my order or a refund after the fire, I cannot evaluate...
Deplorable: a long wait to obtain the samples and the samples do not resemble their presentation. At least the samples will have served to avoid placing an order.
The order never arrived at my home. I contacted customer service twice who did not provide me with any information and does not seem very concerned about my request.
Order placed on July 27 and since then (we are on August 12) no news, not even a little email to say there is a delay. No way to reach anyone and on the order tracking it says 'in preparation'. However, I have already been asked to evaluate my purchase twice. I will not renew my experience and I do not recommend this store to anyone...
Well let's say... 7 days to receive three samples... I thought I was being generous... so I will never have my order because I'm leaving on Monday.... there you go
Bravo. Order still hasn't arrived. Despite my daily calls, Tissus Privé seems to find this normal since nothing has been done to investigate the problem. Thank you for putting us in a nice predicament (I specify that a note was added to the order to explain the urgency (school fair). The order is announced maybe for June 17: 10 more days, well done and thank you.
Order still not received..
Samples cut haphazardly and tiny. One of the materials was not the right one. Delivered 3 days later than expected. Too bad, it's a service that is very practical not only for buyers but also for fashion school students who can use it for their projects and need it to be neat.
You ask me to evaluate you but I still haven't received my order.
I was never able to place my last order as my credit card was refused by your services even though it had been validated during my sample request. No problem with my bank. So very disappointed. I made a request for a bank transfer that never went through. That's it for me with Tissus-price even though I was excited about your site.
Order still not received although my package would be at the pickup point when it is not
Fabric received folded (velvet too) mediocre quality.
Very poor quality faux leather