/10
★★★★★
based on 36485 reviews published
★★★★★
based on 36485 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
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Answer from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing a meter order. Please note that you have a period of 30 days to return the purchased product from the date of delivery if it...
3
/5
★★★☆☆
Just because May is filled with bridges and holidays doesn't mean it should take 3 weeks to deliver an order!
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3
/5
★★★☆☆
The packaging was very minimal for a large, very heavy coupon: plastic bags that arrived with tears....
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Answer from TISSUS PRICE
Hello, We are sorry and we thank you for informing us of the situation regarding the packaging of your order. We are sincerely sorry to learn that the packaging was not suitable. We take your concerns very seriously and we appreciate your feedback, as it helps us improve the quality of our services. We have immediately forwarded your
3
/5
★★★☆☆
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3
/5
★★★☆☆
It was indicated that the package would arrive within 2 days and it arrived more than a week later.
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Answer from TISSUS PRICE
Hello, We would like to express our sincerest apologies for the inconveniences you have encountered due to the non-delivery of your order. We understand how frustrating this can be, and we want to resolve this situation as quickly as possible. We inform you that on the site, it is clearly stated that the printing time is 2 to 5 working days (this time
3
/5
★★★☆☆
Orders are taking longer and longer to arrive whereas I used to receive my order in 2-3 days, so I am left with unsold items.
I order often and would like to be a VIP if possible.
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Answer from TISSUS PRICE
Hello,
We are sorry for the problem encountered, indeed our printing time is 2 to 5 working days (this time may vary depending on the chosen material and the influx of orders) for our printed fabrics in France (marked with a flag), plus delivery 96h. We note that your order has indeed respected this deadline following the weekend and the chosen material.
You can open an account
We are sorry for the problem encountered, indeed our printing time is 2 to 5 working days (this time may vary depending on the chosen material and the influx of orders) for our printed fabrics in France (marked with a flag), plus delivery 96h. We note that your order has indeed respected this deadline following the weekend and the chosen material.
You can open an account
2
/5
★★☆☆☆
Poor quality and rough cuts. I am disappointed.
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2
/5
★★☆☆☆
I am disappointed with the material.
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Answer from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing a meter order. Please note that you have a 30-day period to return the purchased product from the date of delivery if it...
3
/5
★★★☆☆
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3
/5
★★★☆☆
The first purchases were correct, but when I wanted to buy the same products again, I couldn't find the same material, so I bought 2 different materials on the same pattern, what a disappointment in terms of color... One was electric blue and the other blue-green, my first purchase was turquoise blue. I contacted customer service who simply told me that colors may vary, so that's really disappointing.
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3
/5
★★★☆☆
The fabrics are satisfactory, however, there are no commercial offers despite large orders and promotions on the site two days later which I could not benefit from. The order tracking is catastrophic, I don't know where my package is, it was supposed to be at the post office this morning and no one can find it... and I also have no way to track it. So my sewing weekend is ruined.
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Answer from TISSUS PRICE
Hello, we are sorry, we regularly offer promotional offers throughout the year. You can track the details of your package in the shipping email you received. Please check your spam folder as it is possible that our email was considered spam. Wishing you a good day. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Disappointed with the product, too thin to replace the original fabric in Textilène for garden beds.
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Answer from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing a meter order. We remain at your disposal for any further information and wish you a good day. Regards,
3
/5
★★★☆☆
I am happy with the color that matches well with the photos on the site, however, the fabric arrives really wrinkled and requires ironing which takes a lot of time.
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2
/5
★★☆☆☆
The fabric is not of good quality.
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2
/5
★★☆☆☆
The reopening of the store as it was before the fire is really a plus for choosing fabrics.
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3
/5
★★★☆☆
My first order... it took a long time!
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Answer from TISSUS PRICE
Hello, your order was placed on 25/01 but we only received your check from 07/02. Your order was thus shipped on 08/01 to be delivered to you quickly. Please feel free to place your next order by credit card or Paypal for faster processing. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Serious company. Answers the phone and respects shipping deadlines.
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3
/5
★★★☆☆
Very good reception and advice but prices are too high.
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2
/5
★★☆☆☆
The color gradient seen on the site was not the same when I received it. There was an absence of red.
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Answer from TISSUS PRICE
Hello, Your order concerns fabric samples. Samples do not always allow for the entirety of a pattern due to the size that this pattern can be. We remind you that you can place an order for 50cm to obtain more fabric and discover the entire pattern if needed. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Very disappointed with the quality of one of the items, mustard yellow nautical faux leather, the faux leather looks nothing like those previously purchased, what a shame.
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3
/5
★★★☆☆
My package was lost but found after 3 days.
It would be really more practical if you had your deliveries in Drive and there would be no shipping costs.
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3
/5
★★★☆☆
The explanations or tutorials are not very clear for beginners, as well as the definitions of the materials. When you start sewing and order online, you don't know the textures of the fabrics, and your explanations are too brief.
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3
/5
★★★☆☆
I was very satisfied until now with your shipments. The last order had 7 pouches, of which 3 had zippers that are too small (5/7 cm), certainly adapted to the color of the pouch. It might be wiser to have the right length... by the way, I replaced them.
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3
/5
★★★☆☆
The sponge fabric is quite thin, the quality is average. It is likely to deteriorate in the wash.
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3
/5
★★★☆☆
The sponge fabric seems too light, I was hoping for better quality. The print is true to my expectations.
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3
/5
★★★☆☆
This is my 2nd order. The 1st order, they forgot a kit... that can happen and they sent it to me. I just received the 2nd order and there, they forgot a blue, white, red label... it may not be a big deal but I don't want to try a 3rd order. It's a shame.
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Answer from TISSUS PRICE
Hello, the blue white red label is printed with the kit. You can cut it out to use it on your creation if you wish. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
I bought the children's gloves kit for pets + Reversible Pot Holder kit + a personalized shopping bag. I find that the kits are incomplete. For me, a kit includes all the necessary materials to complete the project) + a manual or a link to find the video. Your products are great, it's a shame that the seam allowances are missing, which makes the creations shrink. Your project.
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Answer from TISSUS PRICE
Hello, for ecological reasons, we remind you that all the tutorials for our kits are available online on our blog here: https://www.tissus-price.com/smartblog Most of our kits are complete and some products are called "coupon" in order to be able to complete them with other products of your choice as indicated in the description. Of course, you can always improve.
2
/5
★★☆☆☆
I have not yet received the order
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Answer from TISSUS PRICE
Hello, your package is on its way. It will soon be delivered to the relay point you chose when placing your order. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
As mentioned in my previous message, regarding my order from last month but concerning the same type of fabric, the fabric is much better than in the images presented, pleasant to work with but I confirm that it is still not waterproof as indicated!!
I repeated the experience of pouring water.... which eventually seeps through.
I bought several pieces of these fabrics
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2
/5
★★☆☆☆
Order placed on October 20 and still no news... disappointing
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Answer from TISSUS PRICE
Hello, after checking your order, one of the kits you ordered is a product that we print on demand and its preparation time can vary from 2 to 7 working days. We confirm that your order has been finalized and shipped today. You should receive it by November 3, 2023. We thank you for your understanding and wish you a