★★★★★
based on 36654 reviews published
Latest negative customer reviews
Delivery problem, I still have not received my order to this day... so it's hard to rate this site objectively.
It's been a month since I ordered 5 samples and I still haven't received anything, you can imagine that my rating for you is 0 on everything. And not a single email to let me know where my order is. I ordered my product from a competitor and received my order in a week. I don't think I can order from you again. Best regards
A waiting time of one month is incredible, moreover the order does not satisfy me since what I requested is not included but has been paid for
Impossible to find a slot with the delivery person. I requested a refund
Fast reception and impeccable quality of the received fabrics. I highly recommend.
Fast delivery but a width of 1.50 m is not a value of 1.46 to 1.48 indeed the cut is not straight and wavy. Be careful with the nature of its use. An evaluation of a product should not be based on an evaluation such as you presented to me, I will try to forget you, best regards
Haven't received my order yet. It's been 8 days
After payment no delivery...
I am still waiting for my package and I do not know if it has already been shipped by your service. After a cancellation of my order due to a computer problem with your store, it was supposed to be shipped to me as soon as possible, and since then I have been waiting. I hope to hear from you soon and I am now waiting for a nice commercial gesture from you.
I am still waiting. I have only received a package of buttons so far... I would like to know where the rest of my order is...
Uncut board, straight with the visible line in black felt. Dirt stains and surprisingly damp on the edge. Disastrous delivery.
Order still not received. Very disappointed by the delays. The order took a long time to be sent even though I only ordered these pieces. Order placed on Tuesday evening and still not arrived. I would have liked it to be here for the weekend.
Satisfied with the product.
Very long delivery times... Satisfaction survey received before the order.
Not yet received the product.
0 for me, very happy usually but I still don't have my order 🙁 I was offered delivery on Thursday the 21st or Friday the 22nd. I suggested the 21st and was told it was impossible and I still have nothing.
The website and product selection are good. The purchase was made and paid on 27-1-2018. But... the delivery to this day (15-2-2018) is poor Respond to the various emails, only that they will respond as soon as possible. Asked how long the earliest possible, there is still no response Question: Is this site reliable? What are the experiences of others
Not received
No delivery after a week? Is that normal??
We apologize for the inconvenience encountered, a complaint has been made to the carrier.
Our customer service will contact you as soon as possible to offer you a commercial gesture.
We thank you for your understanding and remain at your disposal.
Best regards
Corinne
TISSUS PRICE
Very slow delivery Fabric stained and torn package ... Terrible
Upon opening the package, the boa was shed (no pun intended). SOS vacuum cleaner, impossible to handle it without being covered in feathers. I will not recommend this product. Regards,
Extremely disappointed with the delivery which has been postponed twice and I still have not received my package at this time. Hello, we are sorry for the inconvenience caused by the late delivery.
Second time I order, the two products do not match my request Hello, .. The two products you ordered are not identical because you requested a gray imitation and a light gray.
Never received my order Hello,.. Your package was delivered on September 1st to the address you provided. A proof of delivery is also available. We are sending you all the c
Problem between selected color and received color. Hello, we are sorry for the inconvenience you encountered, you can open a claim by providing us with a photo of the fabric and explaining to us.
Terrible Hello,.. We are sorry for the inconvenience caused by the late delivery of your package, a complaint has been made to the transport company, customer service will get back to you
Very angry: I have to go to Bobigny to pick up an envelope weighing a few dozen grams while I live in Aubervilliers. Is this a joke? Never ordering from this site again.
The fabric is of very poor quality. Under the heat of the iron, it deformed, large blisters formed, shrinking the fabric by more than a centimeter in width and making it unusable.
1m of felt ordered, received 30 cm of black stain impossible to use. Hello, please excuse us for the inconvenience encountered, the after-sales service will get back to you to resolve...
Not good at all, leave to go to the post office and not to us. I often have problems with you... Hello, after checking our services, it appears that your package has indeed...
For now, I cannot evaluate the provider since my order has still not arrived, it has already been more than 8 days that I have been waiting. Hello, after checking with our services, it appears that your package
LAMENTABLE. Ridiculously non-existent customer service. Unkept promises. Endless waiting times and difficult to reach.....sign that I am not alone in having service problems...
I still have not received my order,
Fabric still not received, Colissimo did not leave it at the relay because it was in my name and not in the relay's name... So back to square one and no solutions. Hello, please excuse us for the inconvenience.
Hello. The delivery times are great, the fabric is very good, however, there was not enough quantity requested. There is still 1m missing from the 17 ordered. It's quite annoying, unfortunately. Best regards. Bo
I ordered the same fabric (terry cloth) twice. For the second order, it was no longer the same quality or the same color. I am disappointed with the service provided. Hello, we are sorry for the inconvenience.
I was not delivered on time. My order was rescheduled twice without my consent. Hello,.. We are sorry for the inconvenience encountered.. Our delivery service has contacted you to inform you.
An order of camel faux leather, the color is not at all the same as the photo on the site... customer service tells me that I should have ordered free samples, but on the site, it is impossible to find them.
I was very disappointed with my last order, defects in the fabric in several places. Hello. We are sorry for the inconvenience encountered.. Do not hesitate to contact Customer Service for a solution.
Transport really poor, change the transport provider otherwise I think it would be better to stop distance selling immediately. Hello. We are sorry for the inconvenience encountered. Following your message,