/10
★★★★★
based on 36485 reviews published
★★★★★
based on 36485 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I ordered 2 meters of polar fabric with short pile before confirming my order (10 minutes before) I called Tissu Price to confirm that it is indeed short pile polar because
Previously (at Tissu Print) they made a mistake.
The lady on the phone confirmed to me that it is indeed short pile polar, I received my order and I got silky polar, I called saying there is a mistake, we
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Answer from TISSUS PRICE
Hello, we are really sorry for this mistake and would like to apologize for this inconvenience. Our customer service contacted you today to quickly provide a solution. Not having received a response, please do not hesitate to contact me again at 04.22.14.50.00 or by email at [email protected]. Thank you in advance for your help and understanding and I re
3
/5
★★★☆☆
The shipment is fast. The ordered fabric is really pretty, with beautiful colors, just the right thickness, resistant but easy to sew. My disappointment: contrary to what is announced, it is not waterproof!!! I had to add a waterproof lining. Too bad. Christine Soula
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Answer from TISSUS PRICE
Hello, after checking the ordered fabric, we confirm that the fabric is indeed waterproof. Indeed, you can perform the waterproof test by deliberately pouring water on the fabric. You will be able to see that the water stays on the fabric and does not penetrate inside. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Order from 14/10 not received, tracking stopped on 18/10, no response to my follow-up. This company that I appreciated no longer does the job, that is to say selling sewing materials at reasonable prices. Too bad.
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Answer from TISSUS PRICE
Hello, a response message may have been sent to you on 24/10/2023 regarding the shipment of your order. Unfortunately, the textile industry is facing price increases on certain materials, but we always try to offer competitive prices for everyone. We thank you for your understanding and wish you a good reception. Best regards.
3
/5
★★★☆☆
Issue with order preparation and delivery. Order placed on 12/10, charged to my account on 13/10, today 22/10 still no delivery but I have the satisfaction survey!!!!
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Answer from TISSUS PRICE
Hello, after checking your order, it turns out that the products you ordered have a preparation time of 2 to 7 working days. Your order was completed and shipped on 20/10/2023, which is after 5 working days. Your package should be delivered to you by 23/10/2023 via Colissimo. We thank you for your understanding and remain at your disposal.
3
/5
★★★☆☆
Integrated pattern fabric for integrated cape: low quality fabric and not absorbent enough for bath capes, I had to double it with sponge, the other fabrics, the colors are much less beautiful than the photos
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3
/5
★★★☆☆
Fast delivery. Disappointed with the color rendering between the internet and reality. You can leave a comment but they don't take it into account, which is a shame.
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Answer from TISSUS PRICE
Hello, we are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site before placing a meter order. Comments are well processed and taken into account, but we cannot make additional cuts.
2
/5
★★☆☆☆
The black color bleeds onto the light colors on my advent calendar, and it would be nice to make more videos on assembling your products like the oven mitts for example.
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2
/5
★★☆☆☆
The carrier delivered with a 24-hour delay. Too bad.
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3
/5
★★★☆☆
I bought a construction bag; the inner lining is missing. I need to innovate (when you live far from everything, I have little material).
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Answer from TISSUS PRICE
Hello, The lining is present and is printed directly in the kit you ordered and received. You can find our tutorial explaining all the steps on making this bag directly at this link: https://www.tissus-price.com/smartblog/tuto-sac-maternelle-enfant-n112 Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The ordered fabric was deformed in one part.
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2
/5
★★☆☆☆
Lack of precision in the description of the sponge fabric. The sponge is velvet, impossible for the child to wipe their mouth with this bib for children.
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Answer from TISSUS PRICE
Hello, We are sorry that you are not satisfied with your purchase. The material received is not velvet but corresponds well to bamboo sponge, which is known for its absorbent properties. It has also been tested with children before being put on sale. We recommend making these towels by doubling them if you want them to be even more absorbent with a little more.
3
/5
★★★☆☆
The delivery is fast, however, the 2 fabrics I ordered are very expensive (15€ per meter) and the quality is not great. They fray everywhere and during sewing, threads pull and it shows once the project is finished. If the fabrics had been cheaper or shipping was free, it would have made more sense given their quality.
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Answer from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site. You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Best regards.
2
/5
★★☆☆☆
Order placed on Friday evening, sent a message because I forgot a reference, called on Monday morning just at opening so the order had not yet been processed to add the reference and I was told that it was not possible as it had already been processed which I doubt. Very disappointed this time because I have been ordering for years and every month with significant amounts!!
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Answer from TISSUS PRICE
Hello, Unfortunately, I am sorry but we have checked the status of your order and despite your email and your call, it had already been prepared quickly. The fabrics were therefore cut and shipped on a roll. We are one of the few companies that accept the fact that you may forget a product and to create a voucher to avoid paying for it.
3
/5
★★★☆☆
I am delighted with my order which arrived very quickly. However, I am a bit disappointed with one fabric (I didn't see it in the photos on the site because it is not visible on the cushion but can be seen slightly in the other photos) because the printed blocks are visible as it creates a sort of cut, a line, even a grid, which is a lighter white. I have nothing to say about the rest of the site.
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Answer from TISSUS PRICE
Hello, we are truly sorry for this inconvenience which is a printing error on our part. In order to quickly provide you with a solution, our customer service will contact you very soon. We thank you for your trust and understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
I was missing some fabric...30 cm. You have to cut it yourself. It would be nice to offer cutting service
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2
/5
★★☆☆☆
2 big stains in the middle of a 20-meter coupon. Fortunately, I am going to make curtains... hoping that it doesn't prevent me from making the planned number
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Answer from TISSUS PRICE
Hello, we are sorry, unfortunately I fear that your order number does not correspond to an order of 20m of fabric nor to the photo you sent us. We only have panda patterned fabrics that are linked to this order. Please feel free to contact our customer service at 04.22.14.50.00 or by email at [email protected] with your order number.
2
/5
★★☆☆☆
For each piece delivered, the delivery is multiplied by as many pieces as you buy. It's a bit of a scam.
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Answer from TISSUS PRICE
Hello, unfortunately we did not understand your request. You ordered a single product (health record kit) and we shipped it in a small package that was delivered to your address in Luxembourg in your mailbox. We remain at your disposal if you need help with the delivery or if you need advice on the fabric or its making. Best regards.
3
/5
★★★☆☆
I am very disappointed. Not all the colors appear on the sample, especially the most beautiful ones like red, blue, and green. I ordered two samples of the same fabric with just a different background color, and you sent me exactly the same piece as the other sample instead of varying the area of the fabric. I really wonder if you don't want to
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Answer from TISSUS PRICE
Hello, unfortunately and depending on the pattern you order, it happens that some elements of this pattern are quite large, and therefore it is not possible for us to send all the colors of a fabric if the elements are too large. We try our best to include a few so that you get an idea of the colors and the fabric material. If ever
3
/5
★★★☆☆
More precise descriptions (direction of stripes). Suggestions for matching accessories (threads, bias, buttons, etc...) More precise photos as the colors are too bright compared to the actual colors of the fabrics.
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3
/5
★★★☆☆
My fabric was dirty, the one in microfiber.
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Answer from TISSUS PRICE
Hello, we are sincerely sorry for this inconvenience. Our customer service has contacted you to provide a solution. Please do not hesitate to contact our customer service again by phone at 04.22.14.50.00 or by email at [email protected].
2
/5
★★☆☆☆
I am very disappointed. I ordered samples for a tablecloth making project. The sheet of paper on which the samples are stapled is very wrinkled. I have to present the samples to a client. It would have been more professional to receive these samples on a cardboard sheet or better presented. I doubt the professionalism of your site because of this. It certainly sends a bad impression.
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3
/5
★★★☆☆
After ordering a kit of wipes and other kits, there are no instructions for assembling the baskets. It would be nice to have them in the package.
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Answer from TISSUS PRICE
Hello, our explanations and tutorials are available in the descriptions of the products you order. You can also find all our tutorials on our blog here: https://www.tissus-price.com/smartblog Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The delivery
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3
/5
★★★☆☆
I am a beginner and this is the first time I order a kit and I am disappointed that no assembly instructions were provided!! However, I am satisfied with the prints.
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Answer from TISSUS PRICE
Hello, you can find our tutorials on each kit you order on our blog by clicking on this link: https://www.tissus-price.com/smartblog Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
The product title was announced as muslin, whereas the delivered fabrics are a voile, which is totally different. Voile photo, I inserted a sample of muslin next to it! As for the delivery, nothing to complain about, serious site.
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Answer from TISSUS PRICE
Hello,
Can you contact us by email with the photos?
Can you contact us by email with the photos?
3
/5
★★★☆☆
The site is not modern and did not particularly inspire confidence
However, I was pleasantly surprised by the quality. It's a shame that tutorials are not provided with the order or at least the link to retrieve them without searching.
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Answer from TISSUS PRICE
Hello, you can find our tutorials on each kit you order and also on our blog by clicking on this link: https://www.tissus-price.com/smartblog Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Nothing received to date, delivery times quite long, difficult to judge on the rest
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Answer from TISSUS PRICE
Hello, your package has been delivered to the Proxi relay in FURIANI. Do not hesitate to pick it up with an ID. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
I love the fabrics, the problem is that very often the velvets, despite the quality of the fabric, are printed in the opposite direction of the pile. And the website since it has been redone is not practical at all, especially for furniture.
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3
/5
★★★☆☆
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3
/5
★★★☆☆
The satin is marked in several places along the entire width. The cuts are very approximate.
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