/10
★★★★★
based on 36485 reviews published
★★★★★
based on 36485 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Impossible to find a slot with the delivery person.
I requested a refund
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Answer from TISSUS PRICE
Hello, as indicated by email, your carrier can drop off your package at a partner relay point with the delivery agency near you or leave it directly at the agency if it is not too bulky. If this is still impossible for you, we will take back this package and process the refund for your order. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Fast reception and impeccable quality of the received fabrics. I highly recommend.
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1
/5
★☆☆☆☆
Fast delivery but a width of 1.50 m is not a value of 1.46 to 1.48 indeed the cut is not straight and wavy. Be careful with the nature of its use. An evaluation of a product should not be based on an evaluation such as you presented to me, I will try to forget you, best regards
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Answer from TISSUS PRICE
Hello, our widths are indicated in the product description and this is a measurement we cannot afford to recut. We also remind you that the indicated widths do not include the fabric's selvedge. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Haven't received my order yet. It's been 8 days
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Answer from TISSUS PRICE
Hello, we apologize for the inconvenience you encountered. Our After-Sales Service has already contacted you to offer you a goodwill gesture, and we have directly reported this information regarding the delay to Colissimo services. We remain at your disposal if needed by email or at 04.22.14.50.00. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
After payment no delivery...
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Answer from TISSUS PRICE
Hello, your order was delivered as agreed on 12/04/2018 by your carrier DPD. A signature was also provided since the package was against signature. In case you have not received your package, we invite you to contact your agency as well as our customer service by email or at 04.22.14.50.00. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
I am still waiting for my package and I do not know if it has already been shipped by your service. After a cancellation of my order due to a computer problem with your store, it was supposed to be shipped to me as soon as possible, and since then I have been waiting. I hope to hear from you soon and I am now waiting for a nice commercial gesture from you.
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Answer from TISSUS PRICE
Hello, please excuse us for this inconvenience. Due to a computer bug, the rest of your order has been shipped as indicated by phone so that you can receive it as soon as possible. A commercial gesture has also been made to apologize for this problem. Thank you for your understanding. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
I am still waiting. I have only received a package of buttons so far... I would like to know where the rest of my order is...
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Answer from TISSUS PRICE
Hello, please excuse us for this inconvenience. Due to a computer bug, the rest of the order has been shipped to you as indicated by phone so that you can receive it as soon as possible. A commercial gesture has also been made to apologize for this problem. Thank you for your understanding. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Uncut board, straight with the visible line in black felt. Dirt stains and surprisingly damp on the edge. Disastrous delivery.
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Answer from TISSUS PRICE
Hello, Please excuse us for the inconvenience encountered, the after-sales service will get back to you as soon as possible to resolve the issue. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Order still not received. Very disappointed by the delays. The order took a long time to be sent even though I only ordered these pieces. Order placed on Tuesday evening and still not arrived. I would have liked it to be here for the weekend.
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Answer from TISSUS PRICE
Hello, your order was delivered within 72 hours and this timeframe corresponds to our delivery times indicated in our general sales conditions. We also remind you that the preparation time is not included in the delivery time, so you should allow an additional 24-48 hours depending on the quantity of your order. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Satisfied with the product.
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Everything is perfect, fast delivery, thank you.
1
/5
★☆☆☆☆
Very long delivery times... Satisfaction survey received before the order.
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Answer from TISSUS PRICE
Hello, your package was dropped off at the relay point you chose when placing your order. The order was indeed dropped off within 72 hours, which is within the delivery times we offer as indicated in our general sales conditions. We now wish you good sewing and remain at your disposal. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Not yet received the product.
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Answer from TISSUS PRICE
Hello, your order was delivered to you on March 6, 2018, by your carrier DPD, who informed you of the different stages of tracking during the delivery of your package. It was also against signature for more security. We thank you for your understanding. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
0 for me, very happy usually but I still don't have my order 🙁 I was offered delivery on Thursday the 21st or Friday the 22nd. I suggested the 21st and was told it was impossible and I still have nothing.
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Answer from TISSUS PRICE
Hello, we are sincerely sorry, the bad weather at the beginning of 2018 has indeed been quite difficult to manage in terms of delivery. Our partner DPD has done everything possible to deliver your order as quickly as possible despite the three additional days for your delivery. We thank you for your understanding. Best regards, Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
The website and product selection are good.
The purchase was made and paid on 27-1-2018.
But... the delivery to this day (15-2-2018) is poor
Respond to the various emails, only that they will respond as soon as possible. Asked how long the earliest possible, there is still no response
Question: Is this site reliable? What are the experiences of others
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Answer from TISSUS PRICE
Hello, our customer service and after-sales service has already contacted you several times by email for several days to inform you about the delivery of your order. We remind you that we can also be reached directly at 04.22.14.50.00. Best regards, Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Not received
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Answer from TISSUS PRICE
Hello, we are sincerely sorry, the bad weather at the beginning of the year 2018 has indeed been quite difficult to manage from a delivery point of view. Our partner DPD has done everything possible to deliver your order as quickly as possible despite the additional days of your delivery. We thank you for your understanding. Best regards, Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
No delivery after a week? Is that normal??
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Answer from TISSUS PRICE
Hello,
We apologize for the inconvenience encountered, a complaint has been made to the carrier.
Our customer service will contact you as soon as possible to offer you a commercial gesture.
We thank you for your understanding and remain at your disposal.
Best regards
Corinne
TISSUS PRICE
We apologize for the inconvenience encountered, a complaint has been made to the carrier.
Our customer service will contact you as soon as possible to offer you a commercial gesture.
We thank you for your understanding and remain at your disposal.
Best regards
Corinne
TISSUS PRICE
1
/5
★☆☆☆☆
Very slow delivery Fabric stained and torn package ... Terrible
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Answer from TISSUS PRICE
Hello, Please excuse us for the inconvenience encountered, the after-sales service will get back to you as soon as possible to resolve the issue encountered. We thank you in advance for your understanding. Best regards. Corinne TISSUS PRICE
1
/5
★☆☆☆☆
Upon opening the package, the boa was shed (no pun intended). SOS vacuum cleaner, impossible to handle it without being covered in feathers. I will not recommend this product. Regards,
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1
/5
★☆☆☆☆
Extremely disappointed with the delivery which has been postponed twice and I still have not received my package at this time. Hello, we are sorry for the inconvenience caused by the late delivery.
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1
/5
★☆☆☆☆
Second time I order, the two products do not match my request Hello, .. The two products you ordered are not identical because you requested a gray imitation and a light gray.
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1
/5
★☆☆☆☆
Never received my order Hello,.. Your package was delivered on September 1st to the address you provided. A proof of delivery is also available. We are sending you all the c
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1
/5
★☆☆☆☆
Problem between selected color and received color. Hello, we are sorry for the inconvenience you encountered, you can open a claim by providing us with a photo of the fabric and explaining to us.
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1
/5
★☆☆☆☆
Terrible Hello,.. We are sorry for the inconvenience caused by the late delivery of your package, a complaint has been made to the transport company, customer service will get back to you
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1
/5
★☆☆☆☆
Very angry: I have to go to Bobigny to pick up an envelope weighing a few dozen grams while I live in Aubervilliers. Is this a joke? Never ordering from this site again.
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1
/5
★☆☆☆☆
The fabric is of very poor quality. Under the heat of the iron, it deformed, large blisters formed, shrinking the fabric by more than a centimeter in width and making it unusable.
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1
/5
★☆☆☆☆
1m of felt ordered, received 30 cm of black stain impossible to use. Hello, please excuse us for the inconvenience encountered, the after-sales service will get back to you to resolve...
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1
/5
★☆☆☆☆
Not good at all, leave to go to the post office and not to us. I often have problems with you... Hello, after checking our services, it appears that your package has indeed...
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1
/5
★☆☆☆☆
For now, I cannot evaluate the provider since my order has still not arrived, it has already been more than 8 days that I have been waiting. Hello, after checking with our services, it appears that your package
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1
/5
★☆☆☆☆
LAMENTABLE. Ridiculously non-existent customer service. Unkept promises. Endless waiting times and difficult to reach.....sign that I am not alone in having service problems...
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1
/5
★☆☆☆☆
I still have not received my order,
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