/10
★★★★★
based on 36238 reviews published
★★★★★
based on 36238 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Uncut board, straight with the visible line in black felt. Dirt stains and surprisingly damp on the edge. Disastrous delivery.
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Answer from TISSUS PRICE
Hello, Please excuse us for the inconvenience encountered, the after-sales service will get back to you as soon as possible to resolve the issue. We thank you in advance for your understanding. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Order still not received. Very disappointed by the delays. The order took a long time to be sent even though I only ordered these pieces. Order placed on Tuesday evening and still not arrived. I would have liked it to be here for the weekend.
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Answer from TISSUS PRICE
Hello, your order was delivered within 72 hours and this timeframe corresponds to our delivery times indicated in our general sales conditions. We also remind you that the preparation time is not included in the delivery time, so you should allow an additional 24-48 hours depending on the quantity of your order. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Satisfied with the product.
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Answer from TISSUS PRICE
Everything is perfect, fast delivery, thank you.
1
/5
★☆☆☆☆
Very long delivery times... Satisfaction survey received before the order.
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Answer from TISSUS PRICE
Hello, your package was dropped off at the relay point you chose when placing your order. The order was indeed dropped off within 72 hours, which is within the delivery times we offer as indicated in our general sales conditions. We now wish you good sewing and remain at your disposal. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Not yet received the product.
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Answer from TISSUS PRICE
Hello, your order was delivered to you on March 6, 2018, by your carrier DPD, who informed you of the different stages of tracking during the delivery of your package. It was also against signature for more security. We thank you for your understanding. Best regards. Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
0 for me, very happy usually but I still don't have my order 🙁 I was offered delivery on Thursday the 21st or Friday the 22nd. I suggested the 21st and was told it was impossible and I still have nothing.
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Answer from TISSUS PRICE
Hello, we are sincerely sorry, the bad weather at the beginning of 2018 has indeed been quite difficult to manage in terms of delivery. Our partner DPD has done everything possible to deliver your order as quickly as possible despite the three additional days for your delivery. We thank you for your understanding. Best regards, Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
The website and product selection are good.
The purchase was made and paid on 27-1-2018.
But... the delivery to this day (15-2-2018) is poor
Respond to the various emails, only that they will respond as soon as possible. Asked how long the earliest possible, there is still no response
Question: Is this site reliable? What are the experiences of others
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Answer from TISSUS PRICE
Hello, our customer service and after-sales service has already contacted you several times by email for several days to inform you about the delivery of your order. We remind you that we can also be reached directly at 04.22.14.50.00. Best regards, Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
Not received
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Answer from TISSUS PRICE
Hello, we are sincerely sorry, the bad weather at the beginning of the year 2018 has indeed been quite difficult to manage from a delivery point of view. Our partner DPD has done everything possible to deliver your order as quickly as possible despite the additional days of your delivery. We thank you for your understanding. Best regards, Rebecca TISSUS PRICE
1
/5
★☆☆☆☆
No delivery after a week? Is that normal??
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Answer from TISSUS PRICE
Hello,
We apologize for the inconvenience encountered, a complaint has been made to the carrier.
Our customer service will contact you as soon as possible to offer you a commercial gesture.
We thank you for your understanding and remain at your disposal.
Best regards
Corinne
TISSUS PRICE
We apologize for the inconvenience encountered, a complaint has been made to the carrier.
Our customer service will contact you as soon as possible to offer you a commercial gesture.
We thank you for your understanding and remain at your disposal.
Best regards
Corinne
TISSUS PRICE
1
/5
★☆☆☆☆
Very slow delivery Fabric stained and torn package ... Terrible
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Answer from TISSUS PRICE
Hello, Please excuse us for the inconvenience encountered, the after-sales service will get back to you as soon as possible to resolve the issue encountered. We thank you in advance for your understanding. Best regards. Corinne TISSUS PRICE
1
/5
★☆☆☆☆
Upon opening the package, the boa was shed (no pun intended). SOS vacuum cleaner, impossible to handle it without being covered in feathers. I will not recommend this product. Regards,
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1
/5
★☆☆☆☆
Extremely disappointed with the delivery which has been postponed twice and I still have not received my package at this time. Hello, we are sorry for the inconvenience caused by the late delivery.
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1
/5
★☆☆☆☆
Second time I order, the two products do not match my request Hello, .. The two products you ordered are not identical because you requested a gray imitation and a light gray.
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1
/5
★☆☆☆☆
Never received my order Hello,.. Your package was delivered on September 1st to the address you provided. A proof of delivery is also available. We are sending you all the c
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1
/5
★☆☆☆☆
Problem between selected color and received color. Hello, we are sorry for the inconvenience you encountered, you can open a claim by providing us with a photo of the fabric and explaining to us.
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1
/5
★☆☆☆☆
Terrible Hello,.. We are sorry for the inconvenience caused by the late delivery of your package, a complaint has been made to the transport company, customer service will get back to you
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1
/5
★☆☆☆☆
Very angry: I have to go to Bobigny to pick up an envelope weighing a few dozen grams while I live in Aubervilliers. Is this a joke? Never ordering from this site again.
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1
/5
★☆☆☆☆
The fabric is of very poor quality. Under the heat of the iron, it deformed, large blisters formed, shrinking the fabric by more than a centimeter in width and making it unusable.
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1
/5
★☆☆☆☆
1m of felt ordered, received 30 cm of black stain impossible to use. Hello, please excuse us for the inconvenience encountered, the after-sales service will get back to you to resolve...
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1
/5
★☆☆☆☆
Not good at all, leave to go to the post office and not to us. I often have problems with you... Hello, after checking our services, it appears that your package has indeed...
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1
/5
★☆☆☆☆
For now, I cannot evaluate the provider since my order has still not arrived, it has already been more than 8 days that I have been waiting. Hello, after checking with our services, it appears that your package
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1
/5
★☆☆☆☆
LAMENTABLE. Ridiculously non-existent customer service. Unkept promises. Endless waiting times and difficult to reach.....sign that I am not alone in having service problems...
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1
/5
★☆☆☆☆
I still have not received my order,
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1
/5
★☆☆☆☆
Fabric still not received, Colissimo did not leave it at the relay because it was in my name and not in the relay's name... So back to square one and no solutions. Hello, please excuse us for the inconvenience.
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1
/5
★☆☆☆☆
Hello. The delivery times are great, the fabric is very good, however, there was not enough quantity requested. There is still 1m missing from the 17 ordered. It's quite annoying, unfortunately. Best regards. Bo
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1
/5
★☆☆☆☆
I ordered the same fabric (terry cloth) twice. For the second order, it was no longer the same quality or the same color. I am disappointed with the service provided. Hello, we are sorry for the inconvenience.
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1
/5
★☆☆☆☆
I was not delivered on time. My order was rescheduled twice without my consent. Hello,.. We are sorry for the inconvenience encountered.. Our delivery service has contacted you to inform you.
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1
/5
★☆☆☆☆
An order of camel faux leather, the color is not at all the same as the photo on the site... customer service tells me that I should have ordered free samples, but on the site, it is impossible to find them.
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1
/5
★☆☆☆☆
I was very disappointed with my last order, defects in the fabric in several places. Hello. We are sorry for the inconvenience encountered.. Do not hesitate to contact Customer Service for a solution.
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1
/5
★☆☆☆☆
Transport really poor, change the transport provider otherwise I think it would be better to stop distance selling immediately. Hello. We are sorry for the inconvenience encountered. Following your message,
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