/10
★★★★★
based on 36485 reviews published
★★★★★
based on 36485 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Order preparation too long, generally 1 to 2 weeks, some fabric colors not at all the same as on the site, too bad
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Answer from TISSUS PRICE
Hello, your order was placed on 25/03/2023 and was sent on 28/03/2023. In case of problems with a long delivery time after shipment, it may be a problem with its routing. Do not hesitate to contact us if this is the case so that we can get in touch with the carrier quickly and keep you informed of your package's situation.
3
/5
★★★☆☆
-
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3
/5
★★★☆☆
The print on the fabric is not great
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Answer from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
2
/5
★★☆☆☆
Disappointed, twice. Fabric very poorly described online does not match the description provided. Received ultra thick cotton canvas for making curtains and not for making sheets.
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Answer from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate to
2
/5
★★☆☆☆
It has been 10 days since I placed my order and I still haven't received anything.
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Answer from TISSUS PRICE
Hello, We are sorry for this inconvenience. Some products you ordered are printed in France to measure and the preparation time may therefore vary. We confirm that your order was shipped today and that delivery is scheduled for this Friday, March 17, 2023. We sincerely hope you will like it and wish you a good reception.
3
/5
★★★☆☆
Happy with my purchase, everything is exactly as described, however very disappointed by the respect of the announced discount in case of subscription to the newsletter,
Even if a bug did not allow my code to be registered during the order, I think that after my complaint it could have been rectified
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Answer from TISSUS PRICE
Hello, your voucher was not entered before finalizing your order.
Since you have already been debited, we cannot modify the payment of your current order but we remind you that the code HELLO5 has an unlimited duration to use on a future order. Best regards. Rebecca TISSUS PRICE
Since you have already been debited, we cannot modify the payment of your current order but we remind you that the code HELLO5 has an unlimited duration to use on a future order. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
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2
/5
★★☆☆☆
-
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3
/5
★★★☆☆
I think that for assembling the cape you should include a printed guide in the package because it would be much better for beginners.
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Answer from TISSUS PRICE
Hello, to avoid printing numerous papers/documents, you can find all our explanatory tutorials directly on our blog by clicking on this link: https://www.tissus-price.com/smartblog You will thus be able to find all our kits and make them more easily. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
No response to questions addressed to the server of this client. Approximate cutting, blue thread in the green fabric of the turbulent kit......
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Answer from TISSUS PRICE
Hello,
A response email was sent to you on February 2nd with the tracking number of your order so you can follow its progress.
Please check your spam folder as our emails may have ended up there.
Best regards.
Rebecca
TISSUS PRICE
A response email was sent to you on February 2nd with the tracking number of your order so you can follow its progress.
Please check your spam folder as our emails may have ended up there.
Best regards.
Rebecca
TISSUS PRICE
3
/5
★★★☆☆
I ordered a piece of foam
No product indication sent
I was surprised to receive the product without being informed
Nevertheless, fast delivery
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Answer from TISSUS PRICE
Hello, the instructions and tracking of your order have been sent to your email address. Please check your spam folder if needed. Wishing you a good day. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
I liked the choice of products. However, I received a metal ruler that was scratched! And I am disappointed that I have to spend up to 49 euros to avoid shipping costs. This is very exaggerated and unprecedented for me, who, however, orders a lot online.
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2
/5
★★☆☆☆
-
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3
/5
★★★☆☆
-
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3
/5
★★★☆☆
-
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3
/5
★★★☆☆
Fast delivery and good quality fabric. However, I find that the colors are not true to those on the site. The gold panels are more brown and mustard. For the floral panel, the colors are true to the description. I tried to call customer service several times with a question about delivery but I couldn't reach anyone.
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3
/5
★★★☆☆
-
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3
/5
★★★☆☆
Hello, a pickup of the package at the depot would be very convenient for me and for the planet. I am on the other side of the road... I regret not being able to choose the fabric on-site anymore, it's less obvious by mail despite the possibility of ordering samples. Happy holidays to you all.
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2
/5
★★☆☆☆
-
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3
/5
★★★☆☆
Order tracking leaving something to be desired, deadlines not respected; no information communicated on this subject, I had to call customer service; order still not received on 17/12...
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Answer from TISSUS PRICE
Hello, the products you ordered have a preparation time indicated from 2 to 7 days. After checking your tracking, your package will be delivered to you today. Please feel free to check the tracking of your package that was sent to you by email for more information. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Hello. It would be good to detail the materials a bit more. Indeed, when you are a beginner like I am, Burlington fabric doesn't mean anything to me. I regret that there is no longer the shop where you could touch the fabrics
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Answer from TISSUS PRICE
Hello, we completely understand your point of view and that is why we offer the sending of fabric samples directly on our site. Please feel free to use this service directly by clicking on the reference of the fabric you are interested in and then on 'Sample'. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The fabric for the wipes wrinkles and is very difficult to work with
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3
/5
★★★☆☆
I am rather disappointed, I bought the apron to give to my son's nanny... I washed the fabric and it is all frayed in some parts, the dotted lines for cutting are no longer pressing... I can only fear that after sewing it will be the same when she washes it.. so I need to urgently find another idea
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3
/5
★★★☆☆
1st order, I thought the Christmas stockings were all prepared. 2nd order, I did not receive the personalized stocking with the name Nicole.
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3
/5
★★★☆☆
Super responsiveness, wide choice and almost immediate email responses!!!. The only downside: the kits are not really kits!! Despite this, I will remain a vigilant customer.
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3
/5
★★★☆☆
The fabric of the hood and the Christmas stocking are damaged considering the material, the defect is quite apparent, what a shame it was for a first birthday and a first Christmas, I regret this purchase
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Answer from TISSUS PRICE
Hello, we are sorry for this inconvenience. In order to provide you with a quick solution, could you please send us photos of the defects encountered via our email [email protected]. Thank you in advance, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Hello. More explanations about the fabric materials because, when you are a novice like me, upon receiving the fabrics, there are surprises. I was expecting cotton and received Burlington, I didn't know what it was.
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2
/5
★★☆☆☆
Too bad the fabric has nothing to do with the one on the site, it is much duller.
Acheteur Vérifié
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Answer from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate
3
/5
★★★☆☆
The colors of the photos and the actual color of the fabrics are often very different... I bought a fabric that was described as orange and the photo showed it well as orange, but when I received it, it was OCHRE, not orange at all ;-(
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3
/5
★★★☆☆
Quite fast shipping. But the fabric is still very expensive compared to other stores.
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