/10
★★★★★
based on 36238 reviews published
★★★★★
based on 36238 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I ordered a piece of foam
No product indication sent
I was surprised to receive the product without being informed
Nevertheless, fast delivery
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Answer from TISSUS PRICE
Hello, the instructions and tracking of your order have been sent to your email address. Please check your spam folder if needed. Wishing you a good day. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
I liked the choice of products. However, I received a metal ruler that was scratched! And I am disappointed that I have to spend up to 49 euros to avoid shipping costs. This is very exaggerated and unprecedented for me, who, however, orders a lot online.
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2
/5
★★☆☆☆
-
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3
/5
★★★☆☆
-
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3
/5
★★★☆☆
-
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3
/5
★★★☆☆
Fast delivery and good quality fabric. However, I find that the colors are not true to those on the site. The gold panels are more brown and mustard. For the floral panel, the colors are true to the description. I tried to call customer service several times with a question about delivery but I couldn't reach anyone.
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3
/5
★★★☆☆
-
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3
/5
★★★☆☆
Hello, a pickup of the package at the depot would be very convenient for me and for the planet. I am on the other side of the road... I regret not being able to choose the fabric on-site anymore, it's less obvious by mail despite the possibility of ordering samples. Happy holidays to you all.
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2
/5
★★☆☆☆
-
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3
/5
★★★☆☆
Order tracking leaving something to be desired, deadlines not respected; no information communicated on this subject, I had to call customer service; order still not received on 17/12...
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Answer from TISSUS PRICE
Hello, the products you ordered have a preparation time indicated from 2 to 7 days. After checking your tracking, your package will be delivered to you today. Please feel free to check the tracking of your package that was sent to you by email for more information. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Hello. It would be good to detail the materials a bit more. Indeed, when you are a beginner like I am, Burlington fabric doesn't mean anything to me. I regret that there is no longer the shop where you could touch the fabrics
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Answer from TISSUS PRICE
Hello, we completely understand your point of view and that is why we offer the sending of fabric samples directly on our site. Please feel free to use this service directly by clicking on the reference of the fabric you are interested in and then on 'Sample'. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The fabric for the wipes wrinkles and is very difficult to work with
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3
/5
★★★☆☆
I am rather disappointed, I bought the apron to give to my son's nanny... I washed the fabric and it is all frayed in some parts, the dotted lines for cutting are no longer pressing... I can only fear that after sewing it will be the same when she washes it.. so I need to urgently find another idea
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3
/5
★★★☆☆
1st order, I thought the Christmas stockings were all prepared. 2nd order, I did not receive the personalized stocking with the name Nicole.
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3
/5
★★★☆☆
Super responsiveness, wide choice and almost immediate email responses!!!. The only downside: the kits are not really kits!! Despite this, I will remain a vigilant customer.
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3
/5
★★★☆☆
The fabric of the hood and the Christmas stocking are damaged considering the material, the defect is quite apparent, what a shame it was for a first birthday and a first Christmas, I regret this purchase
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Answer from TISSUS PRICE
Hello, we are sorry for this inconvenience. In order to provide you with a quick solution, could you please send us photos of the defects encountered via our email [email protected]. Thank you in advance, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Hello. More explanations about the fabric materials because, when you are a novice like me, upon receiving the fabrics, there are surprises. I was expecting cotton and received Burlington, I didn't know what it was.
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2
/5
★★☆☆☆
Too bad the fabric has nothing to do with the one on the site, it is much duller.
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Answer from TISSUS PRICE
Hello,
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate
We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site.
You can return it within 30 days and request a refund or a credit note according to your wish for a future order. Don't hesitate
3
/5
★★★☆☆
The colors of the photos and the actual color of the fabrics are often very different... I bought a fabric that was described as orange and the photo showed it well as orange, but when I received it, it was OCHRE, not orange at all ;-(
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3
/5
★★★☆☆
Quite fast shipping. But the fabric is still very expensive compared to other stores.
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3
/5
★★★☆☆
The kits arrive without any assembly instructions, which is very unfortunate!
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Answer from TISSUS PRICE
Hello, You can find our explanations in the description of each product or directly on our blog: https://www.tissus-price.com/smartblog Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The delivery time is long but I understand during this pre-Christmas period. However, I am disappointed not to have the explanatory tutorial for assembling the tote bag received in kit form!! I am a beginner and I don't know how to proceed! Can you help me?
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Answer from TISSUS PRICE
Hello, The products you ordered have a preparation time of 2 to 7 working days. You can find all our available tutorials on our blog. The tote bag tutorial is available at this link: https://www.tissus-price.com/smartblog/tuto-sac-tote-bag-n73 We wish you very good sewing! Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The fireproof fabric I ordered is only valid for 2 years
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2
/5
★★☆☆☆
They announce an order prepared in 96 hours.... it has been 10 days that my order is still pending on their site... better to say nothing than to announce deadlines that are not met
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Answer from TISSUS PRICE
Hello,
The products you ordered have a preparation time of 2 to 7 working days which is indicated on each product. Your order should be shipped today so that you can receive it quickly. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
The products you ordered have a preparation time of 2 to 7 working days which is indicated on each product. Your order should be shipped today so that you can receive it quickly. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
10 days of waiting before receiving the package. Too long. Otherwise, the package meets my expectations.
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Answer from TISSUS PRICE
Hello, the products you ordered have a preparation time of 2 to 7 days which is indicated on our site. In addition, there is a delivery time of 72 hours for Belgium. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Hello, I cannot evaluate my order as I have not received it, but Colissimo indicates it has been delivered.
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Answer from TISSUS PRICE
Hello, Your package was delivered to the mailbox on 19/10/2022, we invite you to check so that you can retrieve your order. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
The fabric is described as gold in color and in an art deco style, which really matches the photo presented on the site (see attached screenshot). But it does not correspond at all to the actual product (see attached photo), which is in brown, orange, and yellow colors, and has a kitsch 70s style, unusable for what I wanted to do. Money and time wasted.
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Answer from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site. You can return it within 30 days and request a refund or a credit for a future order as you wish. Don't hesitate to
3
/5
★★★☆☆
Disappointed by the quality of the printed fabric kits
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2
/5
★★☆☆☆
Hello, it has been a week since I ordered and I still haven't received my order, it's very long, sorry.
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Answer from TISSUS PRICE
Hello, we are sorry, the preparation times for the products you ordered are indicated as 2 to 7 days of preparation. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Very happy with the fabrics. Only I am missing the zipper and the 3 cm ribbon to make the pouch I ordered...
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