/10
★★★★★
based on 36485 reviews published
★★★★★
based on 36485 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The kits arrive without any assembly instructions, which is very unfortunate!
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Answer from TISSUS PRICE
Hello, You can find our explanations in the description of each product or directly on our blog: https://www.tissus-price.com/smartblog Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The delivery time is long but I understand during this pre-Christmas period. However, I am disappointed not to have the explanatory tutorial for assembling the tote bag received in kit form!! I am a beginner and I don't know how to proceed! Can you help me?
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Answer from TISSUS PRICE
Hello, The products you ordered have a preparation time of 2 to 7 working days. You can find all our available tutorials on our blog. The tote bag tutorial is available at this link: https://www.tissus-price.com/smartblog/tuto-sac-tote-bag-n73 We wish you very good sewing! Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The fireproof fabric I ordered is only valid for 2 years
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2
/5
★★☆☆☆
They announce an order prepared in 96 hours.... it has been 10 days that my order is still pending on their site... better to say nothing than to announce deadlines that are not met
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Answer from TISSUS PRICE
Hello,
The products you ordered have a preparation time of 2 to 7 working days which is indicated on each product. Your order should be shipped today so that you can receive it quickly. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
The products you ordered have a preparation time of 2 to 7 working days which is indicated on each product. Your order should be shipped today so that you can receive it quickly. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
10 days of waiting before receiving the package. Too long. Otherwise, the package meets my expectations.
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Answer from TISSUS PRICE
Hello, the products you ordered have a preparation time of 2 to 7 days which is indicated on our site. In addition, there is a delivery time of 72 hours for Belgium. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Hello, I cannot evaluate my order as I have not received it, but Colissimo indicates it has been delivered.
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Answer from TISSUS PRICE
Hello, Your package was delivered to the mailbox on 19/10/2022, we invite you to check so that you can retrieve your order. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
The fabric is described as gold in color and in an art deco style, which really matches the photo presented on the site (see attached screenshot). But it does not correspond at all to the actual product (see attached photo), which is in brown, orange, and yellow colors, and has a kitsch 70s style, unusable for what I wanted to do. Money and time wasted.
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Answer from TISSUS PRICE
Hello, We are sorry that you are not satisfied with this product. We remind you that we have a sample sending service that allows you to check the color and quality of a fabric directly on our site. You can return it within 30 days and request a refund or a credit for a future order as you wish. Don't hesitate to
3
/5
★★★☆☆
Disappointed by the quality of the printed fabric kits
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2
/5
★★☆☆☆
Hello, it has been a week since I ordered and I still haven't received my order, it's very long, sorry.
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Answer from TISSUS PRICE
Hello, we are sorry, the preparation times for the products you ordered are indicated as 2 to 7 days of preparation. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Very happy with the fabrics. Only I am missing the zipper and the 3 cm ribbon to make the pouch I ordered...
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2
/5
★★☆☆☆
-
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3
/5
★★★☆☆
Disappointed with the order. The fabrics are not protected in the shipping envelope. There are no explanations or names on the different fabrics. Regarding preparation and shipping, the deadline is not respected.
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2
/5
★★☆☆☆
The fabric is nice but the whole set does not match the description; usually, a kit includes all the elements for making the model as well as an explanation. There is none of that, just a piece of fabric. Very disappointing.
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3
/5
★★★☆☆
Order of tiny samples, you can't really get a sense of the future result
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2
/5
★★☆☆☆
No choice in certain categories and a vague site.
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3
/5
★★★☆☆
The printed terry fabric for children's gloves is poorly printed and the fabric has some defects.
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3
/5
★★★☆☆
Fast preparation and shipping. Purchase of a whole roll and a coupon so received without problem on the roll. This avoids boxes that are not sturdy enough and always too big, which always arrive systematically torn.
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3
/5
★★★☆☆
No packaging. The transport box was split by the items.
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3
/5
★★★☆☆
Delivery time is way too long. My order took 13 days to arrive at my home.
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3
/5
★★★☆☆
Fast delivery but customer service needs improvement. I ordered 4 pieces of the same fabric, which automatically turned into 11 m. Why? I asked at the time of the order to have exactly 4 pieces. I received a flat refusal. I challenge you to handle 11 m x 2.80 without assistance and with my health issues! My project is currently on hold.
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2
/5
★★☆☆☆
-
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3
/5
★★★☆☆
Disappointed with the quality. Maybe printed in France, but straight to the trash because of a dirty white scratch. Never again!
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Answer from TISSUS PRICE
Hello, We are sorry that you are not satisfied with your purchase. We remind you that we have a sample sending service that allows you to check the quality of a fabric before placing your order. You have a period of 30 days to return the purchased product from the date of delivery. It must be returned in good condition, in its original packaging (
3
/5
★★★☆☆
Product as described but super long delivery...
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2
/5
★★☆☆☆
-
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2
/5
★★☆☆☆
No news about the order placed last Thursday
The payment was accepted
And no shipment, no email
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Answer from TISSUS PRICE
Hello,
Your package was delivered to the DH pickup point on 15/12/2021. Don't hesitate to pick up your order with an ID.
Best regards.
Rebecca
TISSUS PRICE
Your package was delivered to the DH pickup point on 15/12/2021. Don't hesitate to pick up your order with an ID.
Best regards.
Rebecca
TISSUS PRICE
2
/5
★★☆☆☆
How can it be that 7 days have passed and it still hasn't been shipped!
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Answer from TISSUS PRICE
Hello,
Your order was delivered to the chosen pickup point on 14/12/2021. Don't hesitate to pick it up with an ID.
Best regards.
Rebecca
TISSUS PRICE
Your order was delivered to the chosen pickup point on 14/12/2021. Don't hesitate to pick it up with an ID.
Best regards.
Rebecca
TISSUS PRICE
3
/5
★★★☆☆
Disappointed with the delivery time of my last order still pending....
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3
/5
★★★☆☆
-
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3
/5
★★★☆☆
Fast and very happy with the product
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2
/5
★★☆☆☆
I still haven't received it!
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Answer from TISSUS PRICE
Hello, I fear that the post office you chose for the delivery of your package did not inform you of its availability. Your package was indeed delivered on 18/11 to the post office, three days after placing your order. Do not hesitate to pick it up with an ID.