★★★★★
based on 36654 reviews published
Latest neutral customer reviews
This time I am very disappointed with the fabrics, which do not seem to really resemble what I saw on the site.
The carrier did not respect the appointment made
Good product, arrived in good condition; affordable price. More than a week to recover the package (Colissimo is becoming less and less reliable)
Fabric not cut straight at all
Delivery a bit long. Defective items (too bad) and not corresponding to the order. I had to insist, send photos and insist again to receive a return label. In the end, I was refunded. Friendly customer service. Otherwise, very nice fabrics.
Very mediocre fabric arrived with lots of flaws. Impossible to cut on the grain, so it's to be thrown away!
The package, too heavy, arrived on time, but the packaging was clearly not up to par. The large plastic bag was cracked at the bottom and completely open at the top. As a result, the contained fabrics, as well as the cones and the roll, in a also cracked bag were loose. The package still arrived complete even if the loose fabrics are a bit dirty. Too bad, but more fear,...
The sample is so tiny that I still can't visualize it well. I paid 1.90 for shipping for a postage stamp, I am disappointed!
Hello, I sent a complaint email regarding the sewing kit for the pouch. So far, I have not received a response. Best regards, Isabelle Bouchot.
Original items, but insufficient information on the order shipment. And a response from customer service without any details, I felt like I was bothering them.
The order took a very long time to arrive I sent emails but received no response for the kits it's cute it's original but you can't call it a kit since it only has part of the model's composition for the sleeping bag; no explanation no padding no lining ... same for the toiletry bag well I'm not a beginner I managed
Longer delays than expected Error in order preparation 2 orders to date / 2 errors Customer service does not call back, you have to chase them...
Colissimo delivery received very late (8 days) after your shipment. Black foam thread spool (diameter quantity thread) difference compared to the volume of white and red thread spools.
Beautiful velvet but the color of the fabric is actually very different from the color on the website photo. Too bad, I am returning it.
Fabric poorly cut, I am missing nearly 10cm on each side because it was cut on the bias
I made a complaint about a poorly cut fabric completely crooked and I was not followed up...
I did not receive my delivery, I cannot comment on the products
Too long reception, some bias of poor quality and bad matching between the bias.
I received my order in the last few days and one item was missing, I contacted customer service and I have not received any response to this day. I am very disappointed ...
Delivered quickly, which is the only positive point. The scuba is not as described, I had called customer service beforehand, who confirmed to me that it was thick and held like neoprene. But it is thin and soft. Moreover, the print is of poor quality with white spots everywhere. I sent photos to protest, no response. Very dissatisfied.
Mediocre quality product, looked better on screen than in reality. example: printed fabric: large white band on the entire ordered piece, it seems to be a white fabric printed on demand over the ordered distance. many folds were present during printing so when we iron for sewing we find large white spots in the middle of the fabric it ruins it
I ordered polar fabric and thought there were patterns on both sides - the quality is good -
Thank you for your speed. I am completely satisfied with my order
A kit that does not correspond at all to what I ordered! I simply received a piece of fabric! I do not call that a kit! and moreover not the one I ordered
Disappointed by the quality of the colors of the patterns.... It doesn't look like the photos.... there are at least 3 of the fabrics that I will not use..
Be careful if you choose the in-store pickup delivery. It is located behind the pool store and the hours are not obvious at all...
Still not received, 6 days after shipping.
Hello, The roll of fabric arrived broken in two. I had to re-roll it so that the fabric wouldn't get damaged. Best regards, Béatrice Morvan
The fabrics are so poorly cut that on each cut, I lose 20cm.... on a length of 1.5m, the loss is not bad... I am unhappy with my order. If I can send you the photos. It's not very professional. Too bad
Does not match my order at all, I requested permission to return the package
2 faux leathers have marks and poorly done packaging
The problem is the delivery method. I was absent at the time of delivery. This evening upon returning, I found a note indicating that my package was left at number 20. I went to number 20 and they told me they don't have my package. Impossible to reach the delivery person or your customer service. I rang all my neighbors to find my package. I am very disappointed with the delivery. This is not
Catastrophic Colissimo delivery
The blackout fabric lets some light through... not really satisfied in this case it should be blackout....
A part of the order returned because it was not identical to my usual product.
A bit disappointed because the deck fabric does not have a selvage on each side. Too bad, but the fabric seems solid. A matter to follow in the coming years.
I am disappointed with my order because the gold fabric is not gold at all but yellow, and for the other fabrics in the wipe kit I took, the color is not great, it does not match the image at all and on top of that it is sponge fabric. Very disappointed, I am not ready to recommend this..
The package does not arrive at the indicated address despite reporting to customer service and the comment written on the delivery. Disappointing to pay delivery fees (x3) and travel 14km (x3) to pick up the package. However, the merchandise is of very beautiful quality.
The fabric is what I expected
Delivery time not respected. Quality of the fabrics disappointing