/10
★★★★★
based on 36238 reviews published
★★★★★
based on 36238 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Your mention
Your package is too large to fit in your mailbox. Your presence is required for the delivery of your package.
It is detrimental: my fabric fit in a large envelope that could easily fit in my mailbox, of which the carrier had the keys.
So incorrect type info. I lost my day.
Improve and provide a size estimate.
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Answer from TISSUS PRICE
Hello, we confirm that your package has been successfully delivered by Colissimo to your mailbox. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
A bit disappointed.
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2
/5
★★☆☆☆
I hope to receive my order with the right product if the delivery person deigns to show up before May 15...
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3
/5
★★★☆☆
I ordered a beach bag kit, there were no instructions provided with it, and the kit for the wipes is not logical because when sewing the edges, you sometimes lose the outline of the design.
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Answer from TISSUS PRICE
Hello, the explanations for our kits are available directly on our site in the 'Blog' section. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
It's a pity that deliveries have become paid regardless of the order amount for professionals... the 10% discount is no longer very useful...
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3
/5
★★★☆☆
Customer service did not inform me when the product was back in stock. Fortunately for you, I returned to your site.
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Answer from TISSUS PRICE
Hello, an email was sent to you on 19/03/2021 to inform you about the restock of the velvet you were interested in. It is possible that it ended up in your spam. Thank you for your understanding, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Order on an ecru zebra fabric, received fabric on a white background....
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Answer from TISSUS PRICE
Hello, the product you received is custom printed and the one you requested is ecru. We recommend that you send us a photo of the product received or order a sample so you can see the difference. We remain at your disposal by email at [email protected] and at 04.22.14.50.00. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
I asked a question to customer service and got no response.
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Answer from TISSUS PRICE
Hello, we are sorry but we have not received any message with your email address. We invite you to contact us at [email protected] or directly at 04.22.14.50.00 so we can assist you. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Disappointed. It doesn't work.
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Answer from TISSUS PRICE
Hello, the lead weight is used to be slipped inside a hem to weigh down your fabric. Don't hesitate to make a slightly tight hem to prevent the lead from moving too much. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Hello,
I ordered ready-to-sew fabric pieces to make pouches, a crib bumper, a sleeping bag, bibs, a pocket organizer (order of 6 ready-to-sew pieces).
I am very surprised and disappointed to find that there are no explanations for carrying out these projects. Only the pieces of fabric to cut.
For the price, I was hoping for a minimum of explanations.
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3
/5
★★★☆☆
I was not disappointed with my order, with the delivery but when I unpacked and unrolled my fabric there was a big black stain and a few small ones around that I could not clean so I lost the first 50 centimeters. I don't know if you can make a commercial gesture thank you
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Answer from TISSUS PRICE
Hello, we are sorry for this inconvenience we invite you to send us photos of the problem encountered at the address [email protected] or to contact us directly at 04.22.14.50.00 to try to provide you with a solution. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
I ordered seat cushions for Citroen AX. I called 3 times to find out where they were. On the third call, I was told that I wouldn't be able to get them because their supplier had given them cushions that were disintegrating (too old) and that the product was no longer available. I wasn't informed upon receipt of the cushions; I had to call myself, which is not great. But the refund was processed.
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Answer from TISSUS PRICE
Hello, I fear you may have mistaken the site. We do not sell Citroen products and have no cushion orders concerning your customer account. Best regards. Rebecca TISSUS PRICE.
3
/5
★★★☆☆
I am very happy with the delivery time, it was indeed very fast. However, I am quite disappointed with the two bamboo coupons I received with writings for mom and friendship; it is damaged and has marks all over the coupon!
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3
/5
★★★☆☆
After a week the package still hasn't left Tissus Price! It's really very long when things are expected and urgent!
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Answer from TISSUS PRICE
Hello, we are sorry for this inconvenience, the products you ordered being printed on demand, their preparation time may be slightly extended. Thank you for your understanding, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
This time I am very disappointed with the fabrics, which do not seem to really resemble what I saw on the site.
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Answer from TISSUS PRICE
Hello, we are sorry that you are not satisfied with your purchase. We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The carrier did not respect the appointment made
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3
/5
★★★☆☆
Good product, arrived in good condition; affordable price. More than a week to recover the package (Colissimo is becoming less and less reliable)
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3
/5
★★★☆☆
Fabric not cut straight at all
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3
/5
★★★☆☆
Delivery a bit long. Defective items (too bad) and not corresponding to the order. I had to insist, send photos and insist again to receive a return label. In the end, I was refunded. Friendly customer service. Otherwise, very nice fabrics.
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3
/5
★★★☆☆
Very mediocre fabric arrived with lots of flaws. Impossible to cut on the grain, so it's to be thrown away!
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Answer from TISSUS PRICE
Hello, we are sorry for this inconvenience. We invite you to send us a photo of the defects you are encountering with your fabric directly to our address [email protected] Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The package, too heavy, arrived on time, but the packaging was clearly not up to par. The large plastic bag was cracked at the bottom and completely open at the top. As a result, the contained fabrics, as well as the cones and the roll, in a also cracked bag were loose. The package still arrived complete even if the loose fabrics are a bit dirty. Too bad, but more fear,...
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2
/5
★★☆☆☆
The sample is so tiny that I still can't visualize it well. I paid 1.90 for shipping for a postage stamp, I am disappointed!
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Answer from TISSUS PRICE
Hello, our fabric strips for samples are of random size and can easily vary from about 4cm to 9cm. We remind you that our sample service is indeed charged 1.90 for a sample order but that this amount is refunded to you in the form of a voucher valid for one year. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Hello, I sent a complaint email regarding the sewing kit for the pouch. So far, I have not received a response. Best regards, Isabelle Bouchot.
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Answer from TISSUS PRICE
Hello, We have taken your message into account and have resent the missing supplies for your kit so that they reach you quickly. We thank you for your understanding and wish you a good reception. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Original items, but insufficient information on the order shipment. And a response from customer service without any details, I felt like I was bothering them.
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Answer from TISSUS PRICE
Hello, we are sorry that you are not satisfied with our services. We remind you that a tracking number is sent to you by email as soon as your package is shipped and that the status of your order is indicated on our site to obtain detailed steps of your purchases. Thank you for your trust. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The order took a very long time to arrive
I sent emails but received no response
for the kits it's cute it's original but you can't call it a kit since it only has part of the model's composition
for the sleeping bag; no explanation no padding no lining ...
same for the toiletry bag
well I'm not a beginner I managed
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Answer from TISSUS PRICE
Hello, our emails have been sent and probably ended up in your spam folder. The product you ordered is a coupon and not a kit which explains the absence of certain supplies. Please feel free to read the descriptions of our products to discover how they are composed. We remain at your disposal for any information. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Longer delays than expected
Error in order preparation
2 orders to date / 2 errors
Customer service does not call back, you have to chase them...
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Answer from TISSUS PRICE
Hello, Our After-Sales Service has contacted you to resolve the issue encountered with your order. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Colissimo delivery received very late (8 days) after your shipment.
Black foam thread spool (diameter quantity thread) difference compared to the volume of white and red thread spools.
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3
/5
★★★☆☆
Beautiful velvet but the color of the fabric is actually very different from the color on the website photo. Too bad, I am returning it.
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Answer from TISSUS PRICE
Hello, we remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Fabric poorly cut, I am missing nearly 10cm on each side because it was cut on the bias
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Answer from TISSUS PRICE
Hello, we are sincerely sorry for such inconvenience. Our Customer Service will get back to you as soon as possible to resolve the issue encountered. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
I made a complaint about a poorly cut fabric completely crooked and I was not followed up...
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Answer from TISSUS PRICE
Hello, a response email was sent to you on 12/11/2020 to provide you with a solution. Best regards. Rebecca TISSUS PRICE