★★★★★
based on 36654 reviews published
Latest neutral customer reviews
VERY GOOD CUSTOMER SERVICE But I did not receive the goods due to the fire, so I cannot rate the products or the delivery... which gives an average rating... sorry. But despite the events, customer service responded to my requests quickly, the refund was processed in a timely manner. I recommend as soon as they reopen
I placed my order on 24.09 at 6 PM So no delivery ... and for now, neither fabric nor refund. Please inform me when you have recovered after this terrible fire. I definitely do not want to be delivered because I am leaving on 06.10 for 7 months in Guadeloupe; however, if you can send it to me in Guadeloupe, at my shipping cost, I am ready to maintain my order.
Delivery postponed by several days
Very disappointed, fabric no longer manufactured, I ordered the trim available on the site but there was not enough quantity
The color of the product is really different from that on the site. Total disappointment...
Hello, I am not disappointed with my order, but I find the delivery costs too expensive especially for delivery to a relay point. Best regards
The coupons are not well cut. I had to trim them with straight edges.
Stained fabrics and not the right size. Since I was in a hurry, I did not make a complaint but I am still very disappointed.
Package arrived reconditioned by the post. In your opinion, I only received my package today.
Website could be improved. Impossible to communicate quickly in case of a problem.
Very nice fabric but wrinkles too quickly
It has been a long time since I ordered fabrics online and this is the first time there is such a difference between the photo on the commercial site and what I received. Of course, customer service says otherwise. I am not surprised, we live in a dishonest world
Fast delivery but package opened, unsealed, complete goods
The item ordered was not the one I ordered and when making the complaint with evidence, customer service does not acknowledge its mistake and asks me to return the package at my expense for a refund. However, in retail, when this kind of problem occurs, we send the item that the customer ordered while apologizing. Very disappointed
Regular customer, generally I am quite satisfied, except when I have to contact customer service... Despite their mistakes, no commercial gesture has ever been offered as compensation... This time they sent me the wrong batting, sending me 5 mm thick instead of 2.5 cm (not the same price) despite their mistake I had to prove that it was not the item I ordered... Disappointed
A bit long for delivery and defect in the fabric weave.
The fabric does not match the color in the photo on your site at all
I cannot evaluate this order as I have not yet received it because it was delivered to someone else. Error by the post or Tissus Price?
Incomplete package.... Waiting for follow-up....
Wrong fabric sent.
Fast delivery, but not careful: all my bias tapes were wrinkled, so there are creases everywhere, it's hell to sew. The lingerie elastics were tangled, and the lace of one was damaged during transport. Big disappointment.
One item did not arrive in the requested color, I am waiting for a response from customer service.
The shades of colors are not at all the same as shown on the screen. We're talking about a slight difference but in reality, it's a big difference. Disappointed.
I always go through your company to order my studs and recommend it to all my clients who do the same, and my last client was surprised when she ordered 7m of black studs (we checked the order form) and only received 6 (unopened box, well-packaged product) anyway, a little disappointment
Beautiful velvets but some defects, one faux leather marked by the end of the roll across the width, a lack of information on the order status for 4 days, two very beautiful and flawless faux leathers fortunately, the labels stuck directly on the right side of the velvet leave marks, mixed review
I was very disappointed. The sample was too small
Product not at all compliant Unusable Not happy at all
Way too long for the delivery start of one week Not satisfied
I do not like lace at all. The flowers are too big, it looks like a curtain because it is also not elastic enough. In the end, I paid more in fees than for the fabric. Useless
I received my sample request and I hope to be contacted quickly for the product I want but that you do not have in stock.
A fabric was missing and the coupon was not to the indicated dimensions. I am waiting for a response from customer service
I am satisfied with my purchase but regarding the delivery, I am very unhappy.
Package arrived in a pitiful state. Opened, torn. The fabrics took a hit... and some are torn, making them unusable. Moreover, on Monday morning, customer service assured me that my package was ready and labeled, ready to ship since Friday evening. However, on Monday evening, I received a call from customer service asking for my agreement to replace a product that is no longer in stock. Why did they lie to me?
The delivery time was not respected. The fabrics are of mediocre quality.
I received the requested samples but no information on the care of the fabric I like, I don't know if it can be washed or not?
Package received damaged as well as one of the products. Complaint made, awaiting a conclusive response.
Poor quality fabrics, there are holes in some fabrics. The site to avoid.
Cotton gauze fabric in Camel with poor quality shine (the shine fades), cut made with scissors and not neat at all, missing fabric replaced by another added to my order but in a scrap and not in totality of the same fabric ordered.
Disappointed by the appearance of the faux leather, no embroidered look as in the photos.
I had ordered one meter of each of my fabrics to make 5 rectangles of 20cm high, but the fabric was not cut straight, so I can only make 4. I find this very unfortunate as it alters my costs incurred for the production of my products. I have 15 cm of unusable fabric. Thank you for taking note of this, as I am not satisfied at this level.