/10
★★★★★
based on 36238 reviews published
★★★★★
based on 36238 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I did not receive my delivery, I cannot comment on the products
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Answer from TISSUS PRICE
Hello, given the second lockdown we are currently experiencing, our delivery time has been extended. Your order should be delivered to you soon as it is in the process of being delivered. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Too long reception, some bias of poor quality and bad matching between the bias.
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Answer from TISSUS PRICE
Hello, due to the second lockdown impacting our business but also the delivery agencies, our delivery time has been extended to about 7 days. All 20m bias rolls have a slight discreet matching made during their production. We thank you for your understanding and wish you a very good project. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
I received my order in the last few days and one item was missing, I contacted customer service and I have not received any response to this day. I am very disappointed ...
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Answer from TISSUS PRICE
Hello, we are sorry for this inconvenience and confirm that your missing item may have been shipped in a second package. We wish you a good reception. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Delivered quickly, which is the only positive point.
The scuba is not as described, I had called customer service beforehand, who confirmed to me that it was thick and held like neoprene. But it is thin and soft. Moreover, the print is of poor quality with white spots everywhere. I sent photos to protest, no response. Very dissatisfied.
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2
/5
★★☆☆☆
Mediocre quality product, looked better on screen than in reality. example: printed fabric: large white band on the entire ordered piece, it seems to be a white fabric printed on demand over the ordered distance. many folds were present during printing so when we iron for sewing we find large white spots in the middle of the fabric it ruins it
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3
/5
★★★☆☆
I ordered polar fabric and thought there were patterns on both sides - the quality is good -
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Answer from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Thank you for your speed. I am completely
satisfied with my order
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3
/5
★★★☆☆
A kit that does not correspond at all to what I ordered! I simply received a piece of fabric! I do not call that a kit! and moreover not the one I ordered
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Answer from TISSUS PRICE
Hello, our After-Sales Service was able to get back to you to explain how your kit is made so that you can carry out your project successfully. Do not hesitate to find all the details again available in the product description of your kit. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Disappointed by the quality of the colors of the patterns....
It doesn't look like the photos.... there are at least 3 of the fabrics that I will not use..
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Answer from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you can return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Be careful if you choose the in-store pickup delivery. It is located behind the pool store and the hours are not obvious at all...
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3
/5
★★★☆☆
Still not received, 6 days after shipping.
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Answer from TISSUS PRICE
Hello, your package was delivered within 72 hours this Wednesday, October 7, 2020, by post. We invite you to contact Colissimo or to reach us at 04.22.14.50.00 if you have not received your package. Best regards. Rebecca TISSUS PRICE.
3
/5
★★★☆☆
Hello, The roll of fabric arrived broken in two. I had to re-roll it so that the fabric wouldn't get damaged. Best regards, Béatrice Morvan
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2
/5
★★☆☆☆
The fabrics are so poorly cut that on each cut, I lose 20cm.... on a length of 1.5m, the loss is not bad...
I am unhappy with my order.
If I can send you the photos. It's not very professional. Too bad
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Answer from TISSUS PRICE
Hello, our fabrics are cut with an extra margin so that you have the desired length. We invite you to measure the length and width to ensure that it is not the width measurement which is often 1.50m or to contact us at [email protected] with photos of the product. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Does not match my order at all, I requested permission to return the package
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3
/5
★★★☆☆
2 faux leathers have marks and poorly done packaging
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Answer from TISSUS PRICE
Hello, We are sorry for this inconvenience, our customer service will get back to you as soon as possible to resolve the issue you encountered with your order. Thank you for your trust, we remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The problem is the delivery method. I was absent at the time of delivery. This evening upon returning, I found a note indicating that my package was left at number 20.
I went to number 20 and they told me they don't have my package.
Impossible to reach the delivery person or your customer service.
I rang all my neighbors to find my package.
I am very disappointed with the delivery. This is not
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Answer from TISSUS PRICE
Hello, we have contacted your DPD agency so they can provide you with more details as well as the name of the person to whom your delivery person left your package at number 20. We also invite you to contact your agency at the phone number that was sent to you by email or to contact us during our opening hours. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
Catastrophic Colissimo delivery
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3
/5
★★★☆☆
The blackout fabric lets some light through... not really satisfied in this case it should be blackout....
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3
/5
★★★☆☆
A part of the order returned because it was not identical to my usual product.
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3
/5
★★★☆☆
A bit disappointed because the deck fabric does not have a selvage on each side. Too bad, but the fabric seems solid. A matter to follow in the coming years.
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3
/5
★★★☆☆
I am disappointed with my order because the gold fabric is not gold at all but yellow, and for the other fabrics in the wipe kit I took, the color is not great, it does not match the image at all and on top of that it is sponge fabric. Very disappointed, I am not ready to recommend this..
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2
/5
★★☆☆☆
The package does not arrive at the indicated address despite reporting to customer service and the comment written on the delivery. Disappointing to pay delivery fees (x3) and travel 14km (x3) to pick up the package. However, the merchandise is of very beautiful quality.
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Answer from TISSUS PRICE
Hello, We are sincerely sorry for this inconvenience and confirm that we have reported this delivery issue to your DPD transport agency. A commercial gesture has also been sent by email to apologize for the inconvenience caused. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE
3
/5
★★★☆☆
The fabric is what I expected
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2
/5
★★☆☆☆
Delivery time not respected. Quality of the fabrics disappointing
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Answer from TISSUS PRICE
Hello, We remind you that we have a sample sending service via our online store that allows you to check if the fabric matches your search. Please note that you have a period of 30 days to return the purchased product from the date of delivery if it does not suit you. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Delivery took about a month, incorrect tracking number, nothing indicating package delivered,...
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Answer from TISSUS PRICE
Hello, The tracking number that was sent to you by email is valid and you can track your package on the website http://www.dpd.fr. We remind you that shipments to Belgium are unfortunately a bit longer due to the health crisis and we thank you for your understanding. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
It's been 15 days since the package was sent, and it is located 1 hour from my home... every day my delivery is canceled without reason or explanation, without even informing me beforehand!
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Answer from TISSUS PRICE
Hello, We are sorry for this inconvenience, we have contacted your carrier to indicate an imperative for delivery so that your package is delivered to you as soon as possible. Best regards. Rebecca TISSUS PRICE
2
/5
★★☆☆☆
Very long delivery.
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Answer from TISSUS PRICE
Hello, we are sorry for this inconvenience. We remind you that due to the health crisis our delivery times were about 14 days as indicated on our site. This delay should soon decrease in order to resume shipping within 96 hours. Best regards. Rebecca TISSUS PRICE.
2
/5
★★☆☆☆
All the fabrics are perfect thank you
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3
/5
★★★☆☆
Good.
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3
/5
★★★☆☆
Delivery a bit long, address problem!! Yet the address on my account is correct.
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Answer from TISSUS PRICE
Hello, We apologize for this inconvenience, we remind you that due to Covid-19 our delivery times have unfortunately been impacted and may be disrupted by a delivery delay. We thank you for your understanding and remain at your disposal. Best regards. Rebecca TISSUS PRICE