Customer reviews of TOMOJO

Hello Heidi, have you successfully made a dietary transition with your cat? It is very important to gradually accustom him to the flavors of a new diet to avoid developing neophobia, which means not recognizing a food as edible. We will call you in the coming days to give you some good advice!

Hello Belinda! Have you made a dietary transition for your cat? It is very important for some cats to gradually get used to the new flavors contained in a new diet. If the kibble seems difficult for your kitty to swallow, don't hesitate to moisten it a little, it will be easier to ingest. A member of the mojo team will call you in the coming days to learn more and give you some good advice! Keep the mojo :)

Hello Marine, thank you for taking the time to give us feedback. A longer dietary transition would certainly help your second cat become a true mojo lover ;)

Hello Julie, thank you for supporting our concept! Have you made a dietary transition for your cat? It is very important for him to gradually get used to the new flavors of our kibble. Feel free to contact us by email at [email protected] to learn more, we will be happy to help you!

Hello Anaïs, thank you for sharing your problem with us. Did you properly carry out a food transition for your cat of at least 2 weeks? It is essential for your cat to get used to the new flavors of Tomojo kibbles. A member of the mojo team will call you soon to find out more about what might have happened and to give you good advice!

Everything is perfect. From advice to fast delivery, I highly recommend. And our Nestor is feasting!!

Thank you for your feedback, we are sorry that your experience did not go as planned! The composition of our kibble is indicated on our packages as well as on our website. You will find the ingredients, analytical constituents, and additives present in the kibble. Transparency about our products is therefore total as you also find the detail of the carbohydrate content of our kibble which seems to be a problem for you. Regarding carbohydrates, they are essential for your cat's health, there are 3 types: - The first, digestible sugars, simple like glucose or complex like starch (long chain of glucose) with slow assimilation. Without glucose in the diet, one can live thanks to a metabolic process of production from certain amino acids (called gluconeogenesis), but it is very costly for the kidneys and liver. - The second, insoluble sugars also called dietary fibers, are celluloses, hemicelluloses, pectins, gums, and mucilages. These carbohydrates will not be digested by carnivores, they are not sources of nutrients. However, they are absolutely essential for the very complex functioning of the digestive tract, particularly for its interactions with the intestinal flora and maintaining this flora at an appropriate level. - The third, associated carbohydrates, represent a very small fraction but are just as essential, we find them in certain plants and in yeast membranes. They play a role in nutrient absorption, help balance the intestinal flora, and stimulate the immune system. We know them better as fructo-oligosaccharides, manno-oligosaccharides, inulin... Therefore, kibble with too low a carbohydrate content would be dangerous for your cat. The carbohydrate content of our kibble is therefore adapted to your kitty's good health and we are even well below the maximum rates allowed by FEDIA. Finally, regarding the dietary transition, it is important to mix your cat's old kibble with its new ones to gradually get it used to its new diet over two weeks. A member of the Mojo team will call you in the coming days to learn a little more about your cat's behavior. See you soon!

Hello Jérémy, We are disappointed to learn that our kibble did not delight your cat's taste buds! Did you do a 2-week dietary transition to get your cats used to their new kibble? We will call you in the coming days to learn more about your cat's habits. See you soon :)

Thank you for your message! It is true that cats can be more difficult.. Did you properly carry out a 10-day food transition? It is very important for your cat's taste buds to get used to new flavors but also to avoid disturbing its digestive system. Have a very nice day from the mojo team!

Hello Evelyne, Thank you for supporting our approach! :) Have you gone through a transition period from her old kibble to Tomojo kibble? These ten days are very important for your furry ball to get used to a new diet. Regarding the carbohydrate content, we are well below the maximum rates allowed by FEDIAF. Food with too much protein can also cause problems as it would make your cat's kidneys work too hard.

Hello Julie, Thank you for your comment. We hope that your cat's dietary transition is going well!

Thank you very much Solène for your feedback. It is true that cats can be more difficult when there is a change in their diet. We recommend a transition period of 2 weeks. We hope he will eventually be won over!

Hello Esther, thank you for your feedback and encouragement. Cats can sometimes be more difficult when changing their diet. Please feel free to email us at [email protected] to give us more details, we will take your feedback into account. Have a very nice day!

Thank you very much Aurélia for your feedback and encouragement. It is true that cats can sometimes be more difficult when changing their diet. Please feel free to contact us at [email protected] to give us more details, we will take your feedback into account! Have a nice day!

Hello Sandrine! Thank you for your feedback. Indeed, on our samples we do not have the space to put the entire composition but it is fully available on our website www.tomojo.co :) Rest assured, it is included on the other packages!

Thank you very much Romain for your feedback that we will study carefully. It is true that cats can sometimes be more difficult when changing their diet. We recommend a dietary transition over a few days :) Please feel free to contact us at [email protected] to receive our transition guide by email. Have a nice day!

Thank you Maha for your review! The dietary transition in cats is always a bit longer and more complicated. We hope your furball will get used to our kibbles.

Hello Pascal, Thank you for your feedback. The dietary transition in cats can be quite complicated. We are in the process of improving the recipe for cats and your feedback is very helpful.

Hello Marcelle, thank you for your review and your valuable feedback. The transition for dogs is difficult and can sometimes take time. However, we are passing this information on to our veterinarian.

Thank you very much Sarah for your feedback! Indeed, samples and packages are not sent from the same place, which can lead to a slight delay in delivery. The dietary transition in cats can indeed take a bit longer. Don't hesitate to get back to us to keep us updated on your furry friends' taste preferences :)

Thank you very much Amandin for your encouragement. We are sorry to learn that your cats do not appreciate our kibbles. The dietary transition in cats can indeed take a bit longer. We take your feedback into account to improve our products :)

Thank you very much Veronica for your feedback. We take your opinion into account to improve our products :)

Thank you very much Agathe for your very positive feedback! We are sorry to learn that your cat does not like our kibble. We will keep you informed if the range expands :)

Thank you Sabrina for your feedback. Our recipe is formulated by veterinarians specialized in canine and feline nutrition. The starch level is completely in line with veterinarians' recommendations: starch is indeed part of digestible carbohydrates, the main sources of energy for your cat. Feel free to contact us at [email protected] for any other questions. :)

Thank you very much Tatiana for your feedback. We take your input into account to improve our products.

Thank you Patricia for your feedback. We are sorry to hear that your dogs did not like our kibbles. We will keep your feedback in mind to improve our products. :)

Thank you very much Matthieu for your feedback. Your opinion is important for improving our products! :)

Thank you very much MC for your feedback :) We are sorry to hear that your cats did not like our kibbles. We will keep your feedback to improve our products.

Thank you very much Julie for your feedback. We take your opinion into account to improve our kibbles! :)

Thank you very much Richard for your feedback. We are sorry to hear that your cat did not like our kibbles. We take your opinion into account to improve our products :)

Thank you very much Flavien for your message, we pay great attention to it to improve our products. We are sorry to hear that your cat did not enjoy our kibble.

Hello Steph! Your feedback is very important, we pay great attention to it in order to improve our products. We are working hard so that soon the recipe will be appreciated by all your cats.

Hello Ingrid, We are sorry that your cat had such reactions. Thank you for your feedback, we pay great attention to it and it will help us improve our products.

Hello Mathilde, Thank you for your feedback. We are sorry that your cats had such reactions. Your feedback is very important for us to improve our products. We pay great attention to it and thank you for your return.

Hello, We are delighted that your furry friends enjoyed our kibble and we thank you for this feedback. While we are very proud of our recipe, we are not perfect. Our current production system does not allow us to avoid incorporating duck fat into our kibble, but it does come from the Southwest! This is a topic that is close to our hearts and we are working on a solution to replace it. Thank you very much for your feedback.

Hello Claudine, It's a shame that your cat did not appreciate our kibble but we will not despair of being able to have him try it again next time. Thank you very much for your feedback.

Hello Dominique, thank you very much for your feedback. We are delighted that our product pleases you! We apologize for this mix-up regarding our newsletter, it will not happen again :)

Hello, We have indeed noted this remark and our new recipe is marketed at a lower price than the old one. Furthermore, we have a referral program that allows the referrer and the referred person to save 25% on their next order! We strive to make our products accessible to everyone. Thank you very much for your feedback.