TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
Fast delivery (to the UK) and really pleased with the quality. I love everything that this brand stands for, and have been searching for sustainable alternatives for my pets. My dog and cats love it. My dog is a fussy eater and has rejected plenty of food brands, so I was a little worried if he'd enjoy this, but he loves it. It also smells great to me haha!
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Response from TOMOJO
Thank you very much for your feedback, we are happy to share our commitment with you! Our pet food is shipped directly from the UK, so delivery is fast and impact is reduced! It is a pleasure to welcome you to the Mojo community. We remain at your disposal if you have any questions. ?????
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Cornishgirl
Rating: 5 out of 5
My cat and dog love this food although my dog eats anything! It is delivered quickly in England and I love that it helps the environment - if we could get an English stockist that would be even better!
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Response from TOMOJO
We are very happy to hear that Sarah and thank you for sharing our commitment! Our kibble is shipped directly from the UK to arrive faster at your home :) see you soon!
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Régine B.
Rating: 5 out of 5
Order sent quickly, efficient delivery service.
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Response from TOMOJO
Thank you for your positive feedback Régine! The team is on deck to provide you with 5 * service! :)
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Noyola
Rating: 2 out of 5
Nice principle, but the kibble does not please my cats who haven't touched it for 3 weeks even when changing the bowl every day to put fresh kibble in every day. Too bad.
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Response from TOMOJO
Hello and thank you for your message Noelle, we are sincerely sorry to hear that, your cats seem very sensitive and they probably require a more rigorous dietary transition, a team member will contact you about this to try to provide you with a solution :) !
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Véronique L.
Rating: 5 out of 5
I bought the discovery pack and my cats ate the kibble without any problem.
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Response from TOMOJO
Thank you for your message Véronique :) very happy to hear that, we can't wait to see you then?! ???
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Sophie D.
Rating: 5 out of 5
Quality products, immediately accepted by my little one! Nice design, little attention, quick shipping and careful packaging: honestly everything is perfect! Thank you ;)
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Response from TOMOJO
Here is some good news! Thank you Sophie! We hope to see you again soon at our place, we remain at your entire disposal if needed :)
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Gp
Rating: 5 out of 5
Fast shipping and free of charge. We can suggest shipping to a relay point like a large store for this kind of bulky product nonetheless. We can also suggest lowering the price anyway.
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Response from TOMOJO
Hello Guillaume and thank you for your feedback! We have recently expanded our delivery service by adding the carrier GLS and Relais Colis. We will intensify our efforts to look for other solutions in 2021, unfortunately, the price of insects is not yet cheaper than meat at this time. This is explained because insect farms have had to make a lot of investments in machinery to be able to raise insects properly. We are confident that in the future the price will decrease to be cheaper than that of meat (as you rightly pointed out). Today the price of a kilogram of insects is three to five times higher than a similar quality of meat. It is because we want to make our kibble as accessible as possible that we have chosen to make less margin than our competitors and our traditional competitors. Of course, we are aware that we still have a long way to go in order to properly and ecologically feed all dogs, and rest assured that we are doing our best to lower prices (we have actually lowered them by 15% compared to last year).
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Florence
Rating: 5 out of 5
Very good, my cat appreciates the insect kibble... Fast delivery
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Response from TOMOJO
Thank you Florence, we are delighted to hear that! We remain at your entire disposal if needed :)
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Mathilde M.
Rating: 5 out of 5
My Swiss white shepherd is enjoying it and I am making a gesture for health and the planet. Very happy to support this beautiful brand. :) I recommend it with my eyes closed.
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Response from TOMOJO
Here’s some good news Mathilde! Thank you for your feedback :) and thank you for sharing our commitment, see you very soon then!
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Jean J.
Rating: 5 out of 5
Thank you for the delivery time and the packaging. For the taste, I tested two bowls of kibble and guess which one was eaten? Tomojo.
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Response from TOMOJO
Hehe! Thank you very much Jean Jacques, we are doing our best to serve you even in this complicated period for everyone :)
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Pélagie K.
Rating: 5 out of 5
The Tomojo team is responsive and friendly, they offered me solutions following my request (delay in the order due to the delivery provider). My cat loves the kibble and treats.
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Response from TOMOJO
Thank you Pélagie, indeed please excuse us for this delivery problem, and thank you for quickly informing us so that we can offer you a solution! We hope to see you back in the Mojo community soon :)
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Rosalind A.
Rating: 5 out of 5
Greatly appreciated by dog and owner alike! Dog because it tastes delicious, owner because it is not damaging the planet. Kudos to team Tomojo ??????????
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Response from TOMOJO
Hello Rosalind, we're happy to read you :) Many thanks for your feedback and we hope to see you back very soon ! ??????
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Mme M.
Rating: 5 out of 5
Ultra fast delivery. My little companion really likes the Tomojo kibble and I like their smell. Satisfaction for the kitty and her human. Well done.
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Response from TOMOJO
Thank you Monique, we know that your furry balls can't wait, so we deliver on time! We are delighted to have you with us, see you very soon then?!
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Cécile D.
Rating: 5 out of 5
The service was super efficient and quick with good order tracking.
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Response from TOMOJO
Thank you very much Cécile, we remain at your disposal if you need :)
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Manon G.
Rating: 5 out of 5
My cat had no problem with this kibble. The 7kg format will allow me to avoid back and forth. The bag is recyclable and I totally adhere to the brand's values and their approach.
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Response from TOMOJO
Thank you Manon :) We are aligned and very happy to have you with us, we look forward to seeing you again!
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André J.
Rating: 5 out of 5
very good product. My cat appreciated it.
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Response from TOMOJO
Thank you André, we are delighted to hear that! Indeed, our kibbles are formulated by professionals in animal health and nutrition, in addition to being made with love in France! ???
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Karima
Rating: 5 out of 5
Top notch. Thank you
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Response from TOMOJO
Clear, clear and precise! Thank you very much for your positive comment Karima ?
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Barbara C.
Rating: 5 out of 5
Innovative and environmentally friendly kibbles that respect animal health, my cat loves them!!
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Response from TOMOJO
Thank you for your feedback Barbara, we are happy to hear that! Happy holidays ??????
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Colette L.
Rating: 5 out of 5
My cats love it!
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Response from TOMOJO
That's great Colette! The team is at your disposal if you have any questions :)
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Spetebroot
Rating: 2 out of 5
My cat doesn't like it at all...
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Response from TOMOJO
We are sad to hear this Muriel, a team member is on it and will soon get in touch with you to provide advice and try to learn more about your experience.
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Mathilde N.
Rating: 5 out of 5
The kibbles are very suitable for my puppy, he is a 4-month-old drathaar. We walk a lot and the kibbles seem to suit him perfectly!
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Response from TOMOJO
Thank you Mathilde, indeed our kibbles are formulated for puppies (and kittens) from 3 months by adjusting the portions :) we are happy to have your little Drathaar with us! ??
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Corinne H.
Rating: 5 out of 5
Good, the cats ate everything ?????? Thank you
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Response from TOMOJO
Here's some good news Corinne :) we're not far if needed!
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Romy Z.
Rating: 5 out of 5
I am delighted with the Tomojo kibbles. The animals are enjoying it. Thank you for everything.
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Response from TOMOJO
Thank you for your little message Romy! We can't wait to see you with your furballs ??.
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Corentine R.
Rating: 5 out of 5
1st order of the small sterilized cat bag to test: fast delivery, nice packaging and happy cat :) I will order the large volume next time to pay less shipping fees.
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Response from TOMOJO
Thank you Corentine, that's a good idea, don't hesitate to subscribe to our subscription offer to benefit from -10% on your next order! :)
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Barbara F.
Rating: 5 out of 5
I tested the 2 treat formulas, 2/3 of our cats liked both flavors. The idea of the plantable card with the seeds, the mice as gifts, was unanimously appreciated by our 3 cats.
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Response from TOMOJO
Thank you for your feedback Barbara, it’s a pleasure to welcome 3 more cats! After this discovery box, we are very happy to see you try with more kibbles. We remain at your complete disposal to assist you in the transition of your cats.
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Christian L.
Rating: 5 out of 5
Fast service
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Response from TOMOJO
???? The team is on deck to deliver to you as quickly as possible during the holidays :) see you soon Christian!
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Mehmet A.
Rating: 5 out of 5
Order received the next day!! Top product, our cat loves the kibbles and treats, great initiative with these insect kibbles.
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Response from TOMOJO
Thank you very much for your encouragement Mehmet, we are doing everything we can to deliver to you as quickly as possible, especially as the holidays approach! We remain at your disposal if needed. ?
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Kira
Rating: 5 out of 5
Fast shipping and very careful! Great communication (via Instagram), it’s very pleasant ?? I had just taken a discovery pack with a toy, unfortunately Tomojo did not receive the toy from the supplier. Not only did I get another small toy, but I was quickly refunded!
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Response from TOMOJO
Thank you for your very kind message Kira, we are delighted to hear that. We always strive to find a solution if a problem arises and to communicate as much as possible with our community! We can't wait to see you, see you soon :).
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Nadine
Rating: 5 out of 5
My little cat is enjoying the Tomajo kibbles.
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Response from TOMOJO
Thank you Nadine, see you very soon with your cat then? ?? We are here if needed, don't hesitate :)
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Lau C.
Rating: 5 out of 5
Great, fast delivery, according to my dogs the kibble met their expectations. I'm finishing my bag and I think I'll reorder.
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Response from TOMOJO
We can't wait to see you with your dogs! ?? Don't hesitate to subscribe to benefit from -10% on delivery, but also from our dedicated customer service 7 days a week, the direct line with our veterinarian, and many other advantages reserved for subscribers ??
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Nicos406
Rating: 5 out of 5
Always very good quality kibble and very nice packaging, the cat is always very happy, thank you for his little toy, they can't let it go.
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Response from TOMOJO
We are very happy to hear that, thank you for your feedback, we hope to see you again soon to maybe try with more kibble this time! :) ??
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Éliane
Rating: 5 out of 5
My cat immediately loved this kibble! I'm very happy, thank you.
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Response from TOMOJO
That's great Eliane! We are delighted to hear it, we remain at your entire disposal if needed ??
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F L.
Rating: 5 out of 5
Quality product, very nice packaging and zero waste ;-))
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Response from TOMOJO
???? ! Thank you for your kind words, see you very soon!
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Marc ..
Rating: 5 out of 5
Following a supply issue with small cat toys, my order was delayed. After contacting the Tomojo team, I received free shipping... it's a nice commercial gesture. Thank you again for my cat who loves his little toy and adored the samples.
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Response from TOMOJO
Thank you for your message and your patience Marc, it's completely normal for the gesture :) The most important thing is that you and your cat are satisfied! We hope to see you again soon at Tomojo!
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Anghelliq
Rating: 5 out of 5
Great experience, I discovered this brand on Instagram, and I was skeptical. It's quite surprising as a concept. But being in search of better kibble in every sense of the term for my cat. I took a discovery pack to start and he loved it, so I took the big 7kg bag and luckily, it went without transition! (While I had trouble getting him to swallow other kibble without cereals..) And the subscription program is nice, I took the recommended delay of 3 months between each bag to start. We'll see later to adjust the pace. In any case, the quality is present (yes okay I have never given store brands to my cat, I might have had to, it would have cost me less) but compared to his old brand of kibble I will save money (almost 200€/year) which is not negligible. So everyone is happy.
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Response from TOMOJO
Thank you for your comment! It's a good idea to start with a discovery box if you want to test our products, that way your cat gets used to a small portion of kibble and treats with insect protein. It's then easier to move on to a larger package. And if it helps lighten your wallet while improving your kitty's health, then that's great :) ??
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B.p
Rating: 5 out of 5
Package delivered quickly. Quality product. My 2 cats are enjoying it after 1 or 2 days of adaptation (vomiting at first despite following the dietary transition). I always do the transition to finish my old kibble but they prioritize the Tomojo kibble :-)
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Response from TOMOJO
Happy to hear that your kitties are enjoying themselves! ???? Indeed, the dietary transition is important for the most sensitive cats :), we are at your complete disposal to assist you in this process.
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Marie-Coralie D.
Rating: 5 out of 5
Very happy! Our dog loves his kibble and his coat is much shinier! And we are happy to have a lower environmental impact!
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Response from TOMOJO
We are delighted to learn that our kibble is now part of your dog's diet. We are completely aligned and happy to have you with us :) Thank you for your commitment to our side!
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Anne F.
Rating: 5 out of 5
I had to contact Tomojo by phone and I was very well informed with professionalism and great kindness.
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Response from TOMOJO
Thank you for your message Anne, it was a pleasure to help you, you can also contact us via our social networks and at the email box [email protected] if you have a question or need help, we will always have a solution to offer you :)
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Caroline
Rating: 5 out of 5
Speed and compliance of the order
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Response from TOMOJO
That's great Caroline, thank you for your message, the team is at your disposal if you have any questions!
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Adele C.
Rating: 5 out of 5
Hello, we are happy with the kibble, both cats like it, and their fur is more beautiful, I recommend! Adèle
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Response from TOMOJO
Hello Adèle, thank you for your kind message! We are happy to have you with us and your kitties ??. If you have a question or need help, don't hesitate to reach out to us ??
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