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J
Rating: 5 out of 5
fast and despite a mistake on my part on a refernce and a call to be sure of the shipment
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 387 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Perfect I had to call I was very well heard and listened
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R
Rating: 4 out of 5
RAS for the products received except for the delivery. R. S.
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M
Rating: 5 out of 5
beautiful barrels perfect delivery
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A
Rating: 5 out of 5
Fast, order as per catalog, quality items
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A
Rating: 5 out of 5
It was just what I was looking for, thank you, and see you next time.
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M
Rating: 5 out of 5
careful packaging, fast delivery, everything perfect
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N
Rating: 5 out of 5
Super
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P
Rating: 5 out of 5
Very good products and top delivery
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I
Rating: 1 out of 5
Defective order. Tompress did not take care of my purchase. Fortunately, I collected the product from the carrier and checked it on the spot. Waiting for their reply.
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S
Rating: 4 out of 5
I've been fooled, 30 liters...it's not 30 kilos!
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C
Rating: 5 out of 5
Thank you, I will get back to you if I order again.
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J
Rating: 2 out of 5
Satisfied: product conforms, delivery ok I will recommend you in the future.
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D
Rating: 5 out of 5
Sensational product and shipping. I recommend this company.
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D
Rating: 5 out of 5
As always satisfied!
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M
Rating: 1 out of 5
I did receive my parcel, but it was missing a strap and a deformed strap on one of the jars, so I had to make a complaint and I haven't heard anything since.
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Response from tompress.com
Hello Mrs. Bindler,
We have proceeded with the refund of the damaged product.
Best regards.
We have proceeded with the refund of the damaged product.
Best regards.
E
Rating: 5 out of 5
Fast, efficient service
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J
Rating: 1 out of 5
Casserole arrived slightly dented One of the handles is only half-fixed
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Response from tompress.com
Hello,
Thank you for your message. Don't hesitate to contact us by email: [email protected] or by phone 05 63 71 44 99.
Thank you for your message. Don't hesitate to contact us by email: [email protected] or by phone 05 63 71 44 99.
M
Rating: 5 out of 5
Received promptly and well packaged
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C
Rating: 5 out of 5
Satisfied with my order except that I didn't manage to check my account and the out-of-stock spices prevented me from making my 8kg of meat, which was defrosted, so I lost everything.
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F
Rating: 5 out of 5
Happy with my purchase
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J
Rating: 5 out of 5
very well
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B
Rating: 5 out of 5
VERY FAST
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A
Rating: 1 out of 5
I bought an Emile Henry bread mould for 50 euros, which arrived broken and unprotected in its packaging. I immediately sent the photos to Tompress after-sales service and despite a reminder I've had no news from their customer service for 1 week.
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Response from tompress.com
Hello and thank you.
Your request has been taken into account and the necessary steps have been taken.
Best regards.
Your request has been taken into account and the necessary steps have been taken.
Best regards.
C
Rating: 5 out of 5
super societe
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S
Rating: 5 out of 5
Totally suitable
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M
Rating: 5 out of 5
I bought the pasta board. The size is perfect for spreading fresh pasta and ravioli for a large family. What's more, the wood is of good quality.
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P
Rating: 5 out of 5
Super good product
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M
Rating: 5 out of 5
Very fast delivery and product conforms to the description and d3 good quality.
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C
Rating: 5 out of 5
Satisfied with the product, delivery was very quick.
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N
Rating: 5 out of 5
Serious company
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C
Rating: 5 out of 5
quality products and top quality soap
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J
Rating: 4 out of 5
The product conforms to my order, but the packaging is very damaged, with a document from the post office proving it. Delivered after the Chronopost deadline, it's always a problem! there are more serious carriers.
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A
Rating: 5 out of 5
Very good,
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L
Rating: 5 out of 5
Super as every year it is to you that I order my boxes. The boxes are really nice and the delivery is very careful.
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M
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Delivery delayed, as the item ordered was being restocked. Otherwise RAS, on the conformity of the article.
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N
Rating: 5 out of 5
Satisfied
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C
Rating: 5 out of 5
fast delivery and top product, serious company. Thank you
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P
Rating: 3 out of 5
Order impossible to cancel the next day and reimbursement pending because package refused by me because the employee on the phone told me to refuse it. It's been over a week since I refused it and I'm still waiting for a refund.
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