The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
TOM PRESS IMPECCABLE except for my last purchase for which I am waiting for a reply from tompress.
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Response from tompress.com
Thank you for your review of our site. We are delighted that you are satisfied with our services. For your latest purchase, please do not hesitate to contact our customer service team, who will be delighted to help you.
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Maryse R.
Rating: 5 out of 5
following a purchase from 27/08/2024
very good i recommend
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Response from tompress.com
I'm glad you enjoyed our tompress.com website and thank you for your recommendation.
Thanks again for your positive review!
A
Annie M.
Rating: 2 out of 5
following a purchase from 05/09/2024
Non-conforming item does not work on the chopper I have
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Response from tompress.com
Dear Annie , we have read your message and are sorry for the inconvenience.
Thank you for your call and for your photos. Our after-sales service will take care of your file so that you can have the right accessory for your chopper.
Sincerely ,
TomPress
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Jean François M.
Rating: 5 out of 5
following a purchase from 27/08/2024
Le top
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Response from tompress.com
Thank you very much for your positive feedback on our site, Jean François. We're delighted you like it. Please don't hesitate to contact us if you have any suggestions for further improvement. We look forward to seeing you on tompress.com!
M
MARIE ANTOINETTE F.
Rating: 5 out of 5
following a purchase from 26/08/2024
I'm always happy with the items I've ordered and received quickly.
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Response from tompress.com
Hello MARIE ANTOINETTE, thank you for your positive feedback on tompress.com. We are pleased that you are satisfied with your purchases and our fast delivery service. Your satisfaction is our priority, so please don't hesitate to contact us with any questions or requests. Thanks again and see you soon on tompress.com!
B
Béatrice A.
Rating: 5 out of 5
following a purchase from 29/08/2024
Everything is in order, nothing to complain about, fast delivery.
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Response from tompress.com
Thank you very much Beatrice for your positive review of our tompress.com website! We are delighted that you were satisfied with our services and the speed of delivery. Please do not hesitate to recommend our site to your friends and family. We hope to see you soon on tompress.com.
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Caroline J.
Rating: 5 out of 5
following a purchase from 30/08/2024
Responsive and helpful customer service. Received compliant products. Thank you very much!
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Response from tompress.com
Thank you very much for your positive review on our site, we are delighted that you had a good experience with our customer service and that you are satisfied with the products you received. We will do our best to maintain this level of quality and responsiveness. Thank you again for your confidence in our company.
J
Josiane G.
Rating: 5 out of 5
following a purchase from 01/09/2024
Concerning the product very satisfied well in conformity with your catalog On the other hand for the delivery a disaster it took 3 so called passage of the carrier to be able to receive it for me the first 2 times it did not come and mobilized us on 3 days The Geodis transport I do not want to hear any more about it
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Response from tompress.com
Hello Josiane, thank you for your feedback on our tompress.com website. We're delighted you liked the product! Concerning the delivery, we are sorry for the inconvenience you had with our carrier Geodis. We will pass on the information to improve our delivery service. We hope to see you soon on our site! Sincerely, the tompress.com team.
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Aline A.
Rating: 5 out of 5
following a purchase from 29/08/2024
Fast delivery, very well packaged products, reliable carrier.
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Response from tompress.com
Hello Aline, thank you for your positive review of our tompress.com website. We are delighted that you appreciated our fast delivery service and the quality of our packaging. We work with reliable carriers to ensure that your orders arrive safely. Thank you again for your trust and your 5/5 rating, it encourages us to continue improving our service. Good day to you.
V
Véronique T.
Rating: 5 out of 5
following a purchase from 26/08/2024
Always satisfied when I place an order, impeccable article and delivery.
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Response from tompress.com
Thank you for your loyalty and trust, Véronique. We are delighted to know that you are still satisfied with our site and our products. We will do our utmost to continue to offer you a quality service. Please don't hesitate to contact us if you need any help or advice for your next order. Thanks again for the perfect score!
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Quattrocchi G.
Rating: 4 out of 5
following a purchase from 04/09/2024
Fine
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Response from tompress.com
Good morning, Mr Quattrocchi,
Thank you for your review of our tompress.com website. We're delighted you enjoyed it. We always take our customers' feedback into account so that we can continue to improve our services. Please do not hesitate to contact us if you have any suggestions. We look forward to seeing you again soon.
Sincerely, [Your name] from the tompress.com team
M
Margaretha N.
Rating: 5 out of 5
following a purchase from 24/08/2024
Nothing to criticize!
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Response from tompress.com
Thank you very much for your positive feedback on our tompress.com website! We are delighted to hear that you have nothing to criticize and that our site meets your expectations. Your opinion means a lot to us. We hope to see you soon on tompress.com to discover our new products and special offers. Thank you again for your trust and your 5/5 rating. We hope to see you soon!
M
Marc P.
Rating: 5 out of 5
following a purchase from 24/08/2024
Ok , Package received, already a miracle, Thank you
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Response from tompress.com
Hello Marc,
Thank you for your feedback on our tompress.com website. I am delighted that you received your package and that it lived up to your expectations. We do our utmost to satisfy our customers and are pleased that this is reflected in your 5-star rating.
We look forward to continuing to serve you in the future,
Yours faithfully
[The Tompress team]
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Nicole V.
Rating: 5 out of 5
following a purchase from 30/08/2024
Received quickly, item as described, great
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Response from tompress.com
Thank you for your positive feedback on our tompress.com website. We are delighted to have been able to satisfy you with a fast shipment and a product that meets your expectations. We will continue to make every effort to provide you with quality service. Thank you again for your trust and your 5/5 rating!
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Fabien C.
Rating: 5 out of 5
following a purchase from 02/09/2024
Very fast delivery
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Response from tompress.com
Hello Fabien, thank you very much for your review of our tompress.com website. We are delighted that you appreciated our fast delivery. Your satisfaction is our priority. Thank you for your 5/5 rating, it encourages us to continue to offer you quality service. We hope you will continue to use our services. See you soon on tompress.com.
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MAGASIN M.
Rating: 5 out of 5
following a purchase from 02/09/2024
FAST, ACCURATE SHIPPING
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Response from tompress.com
I am delighted to hear that your experience with our site has been positive, MAGASIN. We always strive to ensure fast and compliant delivery to our customers. Thank you for sharing your feedback!
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jean luc L.
Rating: 5 out of 5
following a purchase from 27/08/2024
product conforms, awaiting use
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Response from tompress.com
Thank you very much for your positive review, jean luc. We are delighted that you are satisfied with your purchase on our website tompress.com. Please do not hesitate to come back to us for any other order, we will always be delighted to help you.
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ECOTEL E.
Rating: 5 out of 5
following a purchase from 02/09/2024
order received conforms
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Response from tompress.com
Thank you very much for your positive review of our tompress.com website! We are delighted that your order met your expectations. Please do not hesitate to come back to us if you need anything else. We're always here to help. Thank you again for your confidence.
H
helena P.
Rating: 5 out of 5
following a purchase from 28/08/2024
order received quickly nothing to say perfect
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Response from tompress.com
We are delighted that you were satisfied with your order on our website tompress.com. Thank you for your positive feedback and your 5-star rating. We hope to see you soon on our platform. Have a nice day!
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Michel B.
Rating: 5 out of 5
following a purchase from 30/08/2024
Always very good very satisfied
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Response from tompress.com
Thank you for your positive feedback, Michel. We are delighted that you continue to be satisfied with our tompress.com site. Please don't hesitate to contact us if you have any suggestions for improving our service. Thank you for your loyalty, we really appreciate your support.
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Jean-Paul D.
Rating: 5 out of 5
following a purchase from 29/08/2024
After ordering the same product from Amazon, which arrived in poor condition and had to be sent back, I ordered from Tom press and everything went well. I am very happy with this purchase. I recommend Tom press.
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Response from tompress.com
Thank you very much for your positive feedback on our site, Mr Jean-Paul. We are delighted that you were satisfied with your purchase from Tom Press. We attach great importance to the quality of our products and the satisfaction of our customers. Your recommendation means a lot to us. We look forward to seeing you again on our site! Thank you again for your confidence. Sincerely yours."
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Roland R.
Rating: 5 out of 5
following a purchase from 28/08/2024
Compliant
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Response from tompress.com
Thank you for your positive review and perfect rating! We're delighted that you're satisfied with our tompress.com site and we'll continue to maintain a level of quality that meets your expectations. Thank you for your confidence and see you soon on our site!
M
marie-héléne B.
Rating: 4 out of 5
following a purchase from 22/08/2024
everything is correct
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Response from tompress.com
Thank you for your positive feedback on our site, we're delighted to know that everything is to your satisfaction! We do our utmost to provide our customers with the best possible user experience. We hope to see you soon on tompress.com.
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guy P.
Rating: 5 out of 5
following a purchase from 23/08/2024
despite a few problems with the website, the competent and friendly staff manage to keep the distance selling service running smoothly and are always ready to give good advice bravo
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Response from tompress.com
Thank you very much for your positive feedback, it encourages us to continue to provide quality service to our customers. We are taking note of the problems encountered with our site and will do our utmost to resolve them as quickly as possible. Your satisfaction is our priority. Thank you again for your trust and loyalty."
D
dany S.
Rating: 5 out of 5
following a purchase from 22/08/2024
Fine
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Response from tompress.com
Thank you for your positive feedback on our tompress.com website. We are delighted to hear that you enjoyed your experience on our site.
Thank you again for your trust and support.
A
Annie M.
Rating: 5 out of 5
following a purchase from 22/08/2024
Tom press very reactive Order very well packed received in 24h with Chronopost
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Response from tompress.com
Thank you very much Annie for your positive review of our Tom press website! We are delighted that you are satisfied with our responsiveness and delivery service. Don't hesitate to come back to us if you have any other kitchen equipment needs. We'll always be there for you!
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PATRICK F.
Rating: 5 out of 5
following a purchase from 22/08/2024
conforms to my order fast and secure delivery
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Response from tompress.com
Thank you for your positive review, PATRICK. We're delighted that your order on our tompress.com website met your expectations and that you appreciated the speed and security of the delivery. We hope to see you soon on our site for new orders.
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viviane G.
Rating: 5 out of 5
following a purchase from 22/08/2024
Great staff who facilitated my order despite their site being down. Delivery in 24h. I was very surprised by the very good quality of the vertical fireplace I bought, both in terms of material and workmanship.
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Response from tompress.com
Thank you very much for your positive feedback, Viviane! We're delighted that our team was able to help you place your order despite the technical problems with the site. We are also pleased that you are satisfied with the quality of our product. Your satisfaction is our priority. See you soon on tompress.com!
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David C.
Rating: 5 out of 5
following a purchase from 06/06/2024
Good quality product, delivered quickly. Thank you
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Response from tompress.com
Thank you very much for your positive review of our tompress.com website. We are delighted that you are satisfied with your product and our delivery times. Your satisfaction is our priority and we hope to see you soon on our site. Best regards.
S
Serge P.
Rating: 5 out of 5
following a purchase from 10/08/2024
I bought this device with full knowledge of the facts, having read the many reviews. So I can only confirm what has been written. If your first question is "Is this device effective, should I buy it?", the answer is yes! Without hesitation. But you should know this: - It would benefit from being a little higher, the container that will hold the pulp should not be very high (a soup plate, basically). - There are leaks through the crank (which can be minimized by not overloading the mule, so as to allow the juice to drain through the grid). u adding a seal, but it's a bit of a job, simply adding a seal won't be enough. And don't forget, we're talking about a few drops of juice, not a jet of tomato juice! - It's ideal for reasonable quantities (if you've got 100kg to do, opt for another model). For 10kg of tomatoes (about 8kg of pulp), it took me a good hour, including rinsing and quartering. - The part that allows the coulis to drain would benefit from being a little thinner (watch out when washing, it can cut). Once you know that, the machine does the job you bought it for, and does it well. I have absolutely no regrets about this purchase, quite the contrary...I should have bought it before!
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Response from tompress.com
Thank you for your detailed review of our tompress.com site, Serge. We are delighted to know that our device has lived up to your expectations and that it has given you complete satisfaction. We also take into account your comments on the small improvements to be made to our product. We hope to see you soon on our site for future purchases. Thank you again for your trust and your glowing review. We wish you a pleasant day."
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Raphael R.
Rating: 5 out of 5
following a purchase from 15/08/2024
purchase of a tomato press for blackberries with the appropriate grid, bleuffant results!
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Response from tompress.com
I am delighted to read that you are fully satisfied with your purchase from tompress.com. We are happy to have been able to meet your expectations by offering you a quality tomato press with the right grid for a stunning result.
Thank you very much for your confidence and your positive feedback.
J
Jerome T.
Rating: 4 out of 5
following a purchase from 12/08/2024
Order received quickly and as expected. Very good products as always. Too bad the shipping costs are so high for each order.
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Response from tompress.com
Thank you for your review, Jerome. We are delighted that you were satisfied with your order on our website tompress.com. We do our best to offer quality products to our customers.
We take note of your comment about shipping costs and will try to improve this in the future.
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M.martine D.
Rating: 5 out of 5
following a purchase from 14/08/2024
Delivered quickly. Good quality lids.
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Response from tompress.com
Thank you very much for your positive review, Mr. Martine! We are happy to know that you appreciated our services and that the products you ordered met your expectations. We make it a point of honour to deliver our products quickly and pack them well to ensure customer satisfaction. Thank you again for your trust and your glowing review, which encourages us to continue offering quality products to loyal customers like you. See you soon on tompress.com!
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Ghislaine B.
Rating: 5 out of 5
following a purchase from 02/08/2024
ALWAYS PERFECT AND FAST
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Response from tompress.com
Thank you for your positive feedback on our site, Ghislaine. We are delighted to hear that you are satisfied with our service and speed. We will continue to do our best to provide you with the best possible experience on tompress.com. Thank you again for your loyalty and trust. We wish you an excellent day!
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Veronique G.
Rating: 5 out of 5
following a purchase from 14/08/2024
everything was ok
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Response from tompress.com
Thank you for your positive feedback, Veronique. We are pleased that you are satisfied with our website tompress.com.
We appreciate your perfect 5-star rating. Have a nice day!
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Daniel S.
Rating: 5 out of 5
following a purchase from 13/08/2024
Delivery time respected and very fast. Product corresponds to our order. Satisfactory first try.
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Response from tompress.com
Thank you for your positive review of our site, Daniel. We are delighted that you were satisfied with the speed of delivery and the quality of the product you received. We hope to be able to continue satisfying you with your future orders on tompress.com. Thank you again for your trust and your 5/5 rating, it's much appreciated!
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Christian M.
Rating: 2 out of 5
following a purchase from 13/08/2024
Good logistics but poor product quality (manufacturing defect in the upper part of the press bowl). On August 21, I sent a message with a photo of the defect to infos@tompress .com without any reply.
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Response from tompress.com
Hello,
We'd like to thank you for sharing your experience with us. Although it didn't live up to our expectations, feedback from our customers is our primary source of improvement.
Our team does its utmost to satisfy each and every one of your requests, so we are very sorry to hear of your dissatisfaction.
Due to a computer problem, we do not have access to messages from this period.
You can send your question by e-mail to [email protected].
Yours faithfully
TomPress.
J
Jean-Charles D.
Rating: 5 out of 5
following a purchase from 14/08/2024
Product conforms to my expectations and was delivered on time.
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Response from tompress.com
First of all, thank you very much for your purchase on our website tompress.com. We are delighted that our products met your expectations and that you were satisfied with the delivery. Your satisfaction is our priority and we look forward to serving you again in the future. Thank you again for your trust and your perfect 5/5 rating. See you soon on tompress.com!
J
Jacques D.
Rating: 5 out of 5
following a purchase from 14/08/2024
Ras everything is OK thank you
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Response from tompress.com
Thank you very much for your positive feedback, Jacques. We are delighted that you are satisfied with our tompress.com site. Please don't hesitate to contact us if you have any suggestions for improving our service. Thank you again for your trust and loyalty. We look forward to seeing you again on our site.
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Colette M.
Rating: 5 out of 5
following a purchase from 13/08/2024
Fast. As ordered.
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Response from tompress.com
I'm delighted that you're satisfied with our service, Colette. Thank you for your positive feedback. We will continue to provide a prompt service that meets your expectations. Thank you for choosing us for your printing needs.
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