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D
Rating: 5 out of 5
Hello, I have received the machine, but the manual is not for this device. If it were possible to have one, thank you.
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Customer reviews of tompress.com
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9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersE
Rating: 5 out of 5
I order quite regularly on this site and I am never disappointed with the quality and the seriousness in the management of product shipments. I recommend this site.
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Response from tompress.com
Hello,
Thank you for your loyalty and your recommendation.
We are delighted to know that the quality of our products gives you complete satisfaction.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
Thank you for your loyalty and your recommendation.
We are delighted to know that the quality of our products gives you complete satisfaction.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
P
Rating: 5 out of 5
Hello fast delivery and in good condition
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N
Rating: 5 out of 5
The packaging is a bit light, on a previous order, my item was broken, on this one it wasn't, but the cardboard was well damaged.
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A
Rating: 5 out of 5
Satisfied with our order
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C
Rating: 5 out of 5
very good. Purchase of very well protected fragile products
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P
Rating: 5 out of 5
Good quality product. Very fast shipping.
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P
Rating: 5 out of 5
Satisfied thank you
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P
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
Fast delivery, very good product.
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C
Rating: 5 out of 5
This is going to become my reference site!!! There was an information problem regarding the payment. I called the site: • Wonderful home page, • Ultra-fast delivery (ordered on Friday night, received on Tuesday morning), • Extremely well-protected and labeled packaging (it was glass products), • Sunshine and joy in the voice of the person who took my order by phone!!! 100% reliable and pleasant site.
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G
Rating: 5 out of 5
magnificent
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S
Rating: 5 out of 5
Super
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N
Rating: 5 out of 5
High quality products and perfect delivery
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S
Rating: 5 out of 5
Ideal product perfect order serious site I recommend delivery faster than ever
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H
Rating: 5 out of 5
Fast and efficient. Very well packaged. Thank you
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G
Rating: 1 out of 5
Spices received hard as a block of ice and with an expiration date at the end of March 2026
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Response from tompress.com
Hello,
Thank you for your feedback.
We apologize for this inconvenience. Please do not hesitate to report this type of situation and send us a photo of the product received with its expiration date so that we can verify and process your request as soon as possible.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We apologize for this inconvenience. Please do not hesitate to report this type of situation and send us a photo of the product received with its expiration date so that we can verify and process your request as soon as possible.
Best regards,
Customer Service
Tom Press
J
Rating: 5 out of 5
fast and compliant
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J
Rating: 5 out of 5
Arrived on time, very happy with the welcome and the service, thank you again. Best regards
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P
Rating: 5 out of 5
OK
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C
Rating: 5 out of 5
Well packaged parcel and fast shipping. Thank you
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A
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Always well served and on time
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V
Rating: 5 out of 5
Super
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V
Rating: 1 out of 5
My last order was poorly packaged. As a result, the baking dish is slightly dented. I reported it, and the company generously offers me a discount of €0.67! I suggest they give it to the warehouse worker so he can do a better job packing the parcels.
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Response from tompress.com
Hello,
Thank you for your feedback.
We apologize for the inconvenience related to transport and packaging. Our customer service has already responded to your request and remains at your disposal if needed.
Your comments have been taken into account to improve the preparation of our parcels.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We apologize for the inconvenience related to transport and packaging. Our customer service has already responded to your request and remains at your disposal if needed.
Your comments have been taken into account to improve the preparation of our parcels.
Best regards,
Customer Service
Tom Press
A
Rating: 2 out of 5
Unclear information about delivery methods. Delivery time not in accordance with what was announced on the site, even though the ordered products were not indicated as missing. Very average carrier. Even claimed that the street leading to my home was impassable on 09/03/2026???
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Response from tompress.com
Hello,
Thank you for your feedback. We understand your disappointment regarding the delivery time. For your information, your order was shipped the day after your purchase, but we note that the carrier did not respect the announced deadline. We will forward your comments to improve this service in the future.
Best regards,
Customer Service
Tom Press
Thank you for your feedback. We understand your disappointment regarding the delivery time. For your information, your order was shipped the day after your purchase, but we note that the carrier did not respect the announced deadline. We will forward your comments to improve this service in the future.
Best regards,
Customer Service
Tom Press
L
Rating: 5 out of 5
Very fast
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J
Rating: 5 out of 5
Despite a small supply issue, the order arrived well and the customer service was impeccable!
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F
Rating: 5 out of 5
effective and hassle-free! Thank you
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E
Rating: 5 out of 5
Super product Delivery in order and fast
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J
Rating: 5 out of 5
IN ACCORDANCE WITH THE ORDER, FAST DELIVERY AND ON TIME
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M
Rating: 5 out of 5
NICKE as usual.
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P
Rating: 1 out of 5
Unless I am mistaken, I ordered a plow and a hay rake for a miniature tractor at €14.95 each and I received two plows. Order ZJSPVHIHQ. Would it be possible to receive the hay rake?
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Response from tompress.com
Hello,
Thank you for your feedback.
After verification, it appears that your order indeed contained two plows.
We remain at your disposal if you wish to make an exchange.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
After verification, it appears that your order indeed contained two plows.
We remain at your disposal if you wish to make an exchange.
Best regards,
Customer Service
Tom Press
A
Rating: 5 out of 5
Despite the fact that I had to wait for the delivery, I am satisfied with the product received.
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J
Rating: 5 out of 5
always the pro quality of all their items and products, always so satisfied
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L
Rating: 5 out of 5
Easy, fast and competitive price. I recommend.
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P
Rating: 5 out of 5
Excellent device, I recommend it to you
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O
Rating: 5 out of 5
Very satisfied > speed > quality. Top...
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D
Rating: 5 out of 5
Very good phone interlocutor, deadline respected. Thank you
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C
Rating: 5 out of 5
Order conforms to the product description. The packaging is solid and perfect for a ceramic item. All while avoiding plastic!
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