The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Top! Thank you so much! Order arrived the next day. Epepineuse used straight away - very satisfied! Excellent results for berry preparation and impressive time saving! Would recommend.
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Acheteur Vérifié
Rating: 1 out of 5
My order is not dated 15/06 as indicated but rather 15/11/2021. No follow-up from the company, the switchboard operator was barely friendly and unable to provide any information. Sales gesture for 6 months of delay, an advertising cutting board. Frankly disappointing....
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
More than five months between order and delivery - that's not serious!
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Acheteur Vérifié
Rating: 5 out of 5
Hello, I phoned about a mistake in my order. The person I spoke to was charming and very helpful. She subsequently sent me a message to let me know that my (corrected) order had been dispatched. I'm delighted. Thanks to your staff for their help and welcome. Incidentally, the pestle I ordered fits perfectly. Keep up the good work with your c
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
fast, compliant shipment thank you
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Acheteur Vérifié
Rating: 5 out of 5
I made a mistake in my order, the after-sales service informed me well and my new parcel arrived by return post.
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Acheteur Vérifié
Rating: 5 out of 5
top I recommend
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Acheteur Vérifié
Rating: 5 out of 5
I liked the speed of delivery. The packaging was well protected and the quality of the material was good.
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Acheteur Vérifié
Rating: 5 out of 5
Responsiveness, professionalism, partnership with reliable carriers
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
All is well
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Verifizierter Käufer
Rating: 2 out of 5
Unfortunately only 2 stars, order on 10.04 partial delivery mid-June, rest is no longer available (can happen). No information from seller. The whole thing could have been processed much faster. Product is of good quality.
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Response from tompress.com
Hello, we apologize, we will do our best to keep you informed. Yours sincerely.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect with 60g per kg
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Acheteur Vérifié
Rating: 5 out of 5
NOTHING TO SAY, MATERIAL IN GOOD CONDITION AND DELIVERY ON TIME.
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Acheteur Vérifié
Rating: 5 out of 5
Neatly packaged and dispatched promptly.
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Acheteur Vérifié
Rating: 5 out of 5
professionalism and speed
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Acheteur Vérifié
Rating: 5 out of 5
Serious site, responsive, fast delivery. Highly recommend.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
I appreciated being contacted quickly to replace an unavailable part number. The people are friendly and efficient!
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
I am very satisfied with the products I ordered and the delivery is very fast.
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
difficult to turn the crank
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Acheteur Vérifié
Rating: 5 out of 5
speed of dispatch and care of the package
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
At the moment I still haven't received my order and I had to pay 15 euros for customs. I hope to receive it soon.
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Response from tompress.com
Hello, your parcel has arrived and is being delivered to your local distribution site. Best regards.
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Verifizierter Käufer
Rating: 5 out of 5
Fast and uncomplicated delivery. I think the products are great!!! Any time again with TOMPRESS
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Acheteur Vérifié
Rating: 5 out of 5
When I made my purchase, I had no idea that I would have to fight with Chronopost to get my parcel back. The TomPress team was super efficient in making things happen. Really great service and a great team!
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Acheteur Vérifié
Rating: 4 out of 5
Good product and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, professionalism on your part. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
everything looked perfect!
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