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A
Rating: 5 out of 5
Super in every way bravo
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 398 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 3 out of 5
It's a shame that it's up to the customer to come to the news for an item for which the restocking lead time is not respected. For me, the initial lead time was 2 weeks, but 3 months later, still nothing. Your department could anticipate this by alerting the customer to the situation as soon as the lead time is exceeded, and give a plausible estimate of the postponement.
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Response from tompress.com
Hello, Thank you for your comment which will enable us to improve the quality of our services to provide you with a fully satisfactory shopping experience. Best regards.
A
Rating: 5 out of 5
Hard to beat. Very short delivery times after ordering. Regular information on progress. Very competitive prices. Environmentally friendly packaging. Bravo
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A
Rating: 5 out of 5
Particularly fast and careful dispatch! The descriptions of this brand's choppers could be expanded. It's hard for a novice to tell the difference between types 8, 10, ...
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A
Rating: 5 out of 5
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A
Rating: 4 out of 5
the professionalism of your consultant
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A
Rating: 5 out of 5
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Rating: 4 out of 5
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A
Rating: 5 out of 5
Fast, reliable and competitively priced
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A
Rating: 5 out of 5
Good products
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Very good on the Tom Press side. Much less so on the part of the Géodis driver who kept my parcel for 5 days without delivering it. Without a call from me, I still wouldn't have it. Sincerely
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A
Rating: 5 out of 5
quality product, delivered quickly, thank you!
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A
Rating: 5 out of 5
Excellent product, perfect for sealing bottles of spirits to be aged. (Example: rhum arrangé, vin d'orange or vin de noix etc ...)
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A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
as ordered. Very good product
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A
Rating: 4 out of 5
The packaging for my order was huge!! for 6 faisselles!!! Don't you look at the economy of cartons?
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A
Rating: 1 out of 5
as already mentioned by your customers, no instructions, no adaptive product, I haven't managed to use any of the three products, so I'm probably stupid.
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Response from tompress.com
Hello, the instructions for these accessories are included with the vacuum packing machine required for their use. I have not found the vacuum packing machine purchased from us. Could you please contact our customer service department to identify the machine in your possession? Yours sincerely
A
Rating: 5 out of 5
I am very happy with your services and products.
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A
Rating: 5 out of 5
Product meets my expectations: perfect
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A
Rating: 4 out of 5
Satisfactory product descriptions and formality of order dispatch appreciated. Thank you
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A
Rating: 1 out of 5
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Response from tompress.com
Hello, This is indeed annoying, please contact our after-sales service by e-mail: [email protected] or by phone: 05 63 71 44 99. If you can, please do not hesitate to detail the incident with one or more photos. Best regards.
A
Rating: 5 out of 5
Fast shipping, no problems.
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A
Rating: 4 out of 5
satisfied with delivery and product
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Guts as usual Super
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Well-designed shaker, perfectly leak-proof and easy to wash. TB.
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A
Rating: 5 out of 5
We have been customers for a long time and have always been satisfied with the products and services. Our only regret is that we no longer receive the year's paper catalog.
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Response from tompress.com
Hello, we no longer produce paper catalogs, but we do offer thematic online catalogs here: https://www.tompress.com/PS-voir_le_catalogue.aspx#catalogues Enjoy your visit. Best regards.
A
Rating: 5 out of 5
You won't find it in supermarkets .....It's great for entertaining.
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Product as described and fast delivery. Don't change a thing!
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A
Rating: 5 out of 5
fast, compliant shipment
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A
Rating: 5 out of 5
Prompt notification and delivery.
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A
Rating: 5 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Serious, no problems with orders.
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A
Rating: 5 out of 5
Perfect speed
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A
Rating: 4 out of 5
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