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N
Rating: 5 out of 5
Fast shipping, well-packaged parcel, everything arrived in good condition.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersJ
Rating: 4 out of 5
Fast and efficient delivery
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Response from tompress.com
Hello,
Thank you for your feedback.
We are pleased that the delivery met your satisfaction.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We are pleased that the delivery met your satisfaction.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
O
Rating: 2 out of 5
The ordered product was on sale, I understood why, it was defective and it was not mentioned!!! This is recurrent among French merchants or e-merchants and then they wonder why we buy directly from Chinese sites. Fortunately, I am very handy, I was able to repair the product but a person who is not handy would have lost their money. I would have still bought the product if the merchant had indicated that the product was defective but I would have done so knowingly and I would have given 5 stars. But here, the commercial method is unbearable to me.
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D
Rating: 1 out of 5
the cardboard is too thin and too light compared to the price and weight of what I ordered, I am not sure I will reorder
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Response from tompress.com
Hello,
We are sincerely sorry that the packaging did not fully meet your satisfaction.
Your feedback will help us improve this aspect for future shipments. Please know that your satisfaction remains our priority, and we are of course at your disposal if you wish to discuss this or if you have encountered any issues with the content.
Hoping to provide you with a better experience on your next order.
Best regards,
Customer Service
Tom Press
We are sincerely sorry that the packaging did not fully meet your satisfaction.
Your feedback will help us improve this aspect for future shipments. Please know that your satisfaction remains our priority, and we are of course at your disposal if you wish to discuss this or if you have encountered any issues with the content.
Hoping to provide you with a better experience on your next order.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Content corresponding to my order. Arrived quickly. Perfect
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J
Rating: 5 out of 5
perfect
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S
Rating: 5 out of 5
Quick and careful delivery. Thank you
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A
Rating: 5 out of 5
A small package in an enormous box. Better protected, it seemed difficult. The devil arrived in one piece. Well, in two, since there are two distinct parts. Not a crack, not a scratch. Bravo and thank you.
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Response from tompress.com
Hello,
Thank you for your trust.
We are delighted that your package has arrived safely.
Best regards,
Customer Service
Tom Press
Thank you for your trust.
We are delighted that your package has arrived safely.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Everything is ok
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F
Rating: 5 out of 5
5x5
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C
Rating: 5 out of 5
Fast delivery, quality product.
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J
Rating: 5 out of 5
Very satisfied
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N
Rating: 5 out of 5
excellent products and Europeans!!
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F
Rating: 5 out of 5
I recommend a serious company that can be reached by phone
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A
Rating: 5 out of 5
Product perfectly matching my expectations
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T
Rating: 5 out of 5
Very serious company, to recommend without any worries.
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P
Rating: 5 out of 5
serious seller
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S
Rating: 5 out of 5
Very quickly shipped and very good recipes, I recommend
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A
Rating: 5 out of 5
Fast delivery, and in good condition
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P
Rating: 5 out of 5
At the top
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C
Rating: 4 out of 5
The product is compliant and delivered on the scheduled date
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Response from tompress.com
Hello,
Thank you for your feedback.
We are delighted that the product meets your expectations and that the delivery was made within the announced deadlines.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We are delighted that the product meets your expectations and that the delivery was made within the announced deadlines.
Best regards,
Customer Service
Tom Press
C
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
Very good experience
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L
Rating: 5 out of 5
Items conforming to the order and delivered to the relay point as agreed.
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A
Rating: 5 out of 5
Very good, nothing to complain about
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G
Rating: 5 out of 5
First experience rather satisfied.
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A
Rating: 5 out of 5
nothing to complain about compliant
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S
Rating: 5 out of 5
Delighted with my order, very efficient customer service unlike what I had read previously. Very serious site.
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T
Rating: 5 out of 5
I had a package departure problem resolved very quickly by contacting customer service. I validate the 5 stars.
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G
Rating: 5 out of 5
product conforms to the order
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M
Rating: 5 out of 5
Great service.
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R
Rating: 5 out of 5
In line with what I wanted. Good material
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M
Rating: 5 out of 5
Very happy, excellent plancha, unbeatable price, French quality. And super fast delivery. A thousand thanks
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C
Rating: 5 out of 5
exactly corresponds to what I ordered! Thank you!
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S
Rating: 5 out of 5
Very good, beautiful products at sweet prices
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C
Rating: 5 out of 5
top.
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R
Rating: 5 out of 5
Perfect delivery
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D
Rating: 5 out of 5
fast delivery. package well packaged.
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L
Rating: 5 out of 5
Perfect
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P
Rating: 2 out of 5
Packing a clay dish with a cast iron pot in the same package was a mistake. Result broken dish and delivery person who shifts the blame
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Response from tompress.com
Hello,
We are sincerely sorry for this situation and fully understand your dissatisfaction.
Our after-sales service is waiting for your feedback regarding the report established with the carrier in order to process your complaint file.
Best regards,
Customer Service
Tom Press
We are sincerely sorry for this situation and fully understand your dissatisfaction.
Our after-sales service is waiting for your feedback regarding the report established with the carrier in order to process your complaint file.
Best regards,
Customer Service
Tom Press