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A
Rating: 5 out of 5
reliable company, sells excellent products, meets its deadlines, responsive after-sales service. I recommend them.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 400 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good, fast and efficient
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A
Rating: 5 out of 5
yes very good no remarks perfect
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A
Rating: 5 out of 5
Hello Everything was in accordance with my request.
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A
Rating: 5 out of 5
material always conforms to expectations delivery times very short I recommend this company
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A
Rating: 5 out of 5
Perfect from A to Z. Special mention for the telephone reception.
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A
Rating: 4 out of 5
I'm a regular user of Tompress, and always very satisfied.
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A
Rating: 5 out of 5
always a great product
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A
Rating: 5 out of 5
Great, invoicing exclusive of VAT for shipment to Switzerland, then Swiss VAT and customs clearance tax to be paid on receipt...
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A
Rating: 4 out of 5
very satisfied with tompress for over 10 years .company listens to its customers.unfortunately I ordered the card for my vacuum meter machine reber 9340n.and it is not the right one I went through the service av who gave me a no a meter on my return package. This parcel is on its way waiting for my reimbursement.I will come back later for a new order.merci a v.
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A
Rating: 5 out of 5
Perfect delivery. Everything is in order. Very responsive customer service. Always available on the phone, very friendly. I am very happy. But be careful when ordering, check that it is in stock, because I have two orders, one since January 25 and still not delivered.
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A
Rating: 4 out of 5
As described Quick delivery One small problem: my name wasn't on the parcel, so I wasn't informed that it was available at the parcel post.
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A
Rating: 5 out of 5
An instruction manual tailored to the machine (unpacking, start-up, use) would have been welcome.
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Response from tompress.com
Hello, we're sorry, but we're sending you the instructions today. Best regards.
A
Rating: 5 out of 5
Very satisfied with the welcome I received on the phone.
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A
Rating: 5 out of 5
fast and efficient
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A
Rating: 5 out of 5
Delivery is super fast.
I can't comment on the customer service as I haven't had any problems with my parcel.
I can't comment on the merchandise because it seems to be in good condition, but I haven't used it yet.
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I can't comment on the customer service as I haven't had any problems with my parcel.
I can't comment on the merchandise because it seems to be in good condition, but I haven't used it yet.
A
Rating: 5 out of 5
Conforms to my expectations... Very good order tracking... Goods very carefully packaged... Very satisfied.
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A
Rating: 5 out of 5
Great products Bravo and looking forward to seeing you
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
fast delivery, product meets my expectations
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A
Rating: 5 out of 5
VERY GOOD
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A
Rating: 5 out of 5
It's only a book so it's fine, we'll see when I order some of the products I'm going to need.
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A
Rating: 5 out of 5
Excellent in every way!
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A
Rating: 5 out of 5
As usual, everything went smoothly and the quality was top-notch.
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A
Rating: 4 out of 5
very good semi-pro equipment with top value for money
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A
Rating: 4 out of 5
well received the package all conform ...just pay again an amount of 5.90 for customs fees ?ok good service
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A
Rating: 5 out of 5
Products conform to my order, super fast delivery. Very satisfied with my first order, I will come back to you.
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A
Rating: 4 out of 5
Satisfied with this transaction
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A
Rating: 3 out of 5
Very fast delivery but packaging so inconsistent that the tool handle was twisted during transport The 15% discount leaves the tool twisted ...
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A
Rating: 5 out of 5
good product and very good service
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V
Rating: 1 out of 5
I cancelled an order the day after I made it, they initially agreed however they still took money from my account and sent the order 6 days later then proceeded to tell me that I had ordered twice (I only had 1 confirmation email). They only admitted fault once I pointed that out. The pasta machine also isn't the same as what they are advertising online which they say they note online (they don't)
V
Rating: 1 out of 5
I cancelled an order the day after I made it, they initially agreed however they still took money from my account and sent the order 6 days later then proceeded to tell me that I had ordered twice (I only had 1 confirmation email). They only admitted fault once I pointed that out. The pasta machine also isn't the same as what they are advertising online which they say they note online (they don't)
Response from tompress.com
Hello, Your order n ° 194244 of 02/01/2021 has been canceled following your request of 02/03/2021. Another order n ° 474856 was placed on 02/09/2021 from our website, it left on 02/10/2021, we have not received a cancellation request for this one. We still take care of the return of your package and wait for it in our warehouses to proceed with the requested refund. Cordially.
A
Rating: 4 out of 5
Nothing to say, except that the vinegar dispenser is leaking... the cork at the bottom is not watertight at all and so far I'm trying to inflate it again, but after two days it's still leaking.
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Response from tompress.com
Hello, If you notice that after the 4th or 5th day, it is not waterproof, please contact our customer service department. Best regards.
A
Rating: 5 out of 5
High-performance machine, used 2/3 times a year. Good value for money.
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A
Rating: 3 out of 5
Very long delivery due to a product being out of stock. 4 pots broken. obliged to phone for delivery time....
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Response from tompress.com
Hello, Did you report the breakage to the carrier? Please inform our customer service department so that they can take the necessary steps. Best regards.
A
Rating: 5 out of 5
Carefully packaged product delivered promptly
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A
Rating: 5 out of 5
Quality material Satisfied with my purchase Fast delivery on time
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A
Rating: 4 out of 5
Hello. I travelled 60 kms to pick up my parcel. The goods arrived with the deliveryman on Wednesday and they proposed a delivery on the following Tuesday because I live in a small village in the mountains. This delivery man is damaging your reputation because I think he doesn't respect your deadlines. Thank you for your sympathy.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Beautiful tableware...Made in France
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