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A
Rating: 4 out of 5
Very nice socca plate, diameter 32, unfortunately non-existent in the diameter 34 ordered.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 588 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Product arrived with a small manufacturing defect and a small leak. After a telephone exchange and a little DIY, there was no longer any leak.
Friendly team
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Friendly team
A
Rating: 5 out of 5
Excellent service and quality, and a team that listens to its customers' expectations. Bravo!
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A
Rating: 2 out of 5
The delivery took place a long time after the order, without any explanation.
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A
Rating: 5 out of 5
Nothing to complain about fast, top delivery
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A
Rating: 2 out of 5
delivery made without knowing it, my daughter did not open the package, there were four broken bottles, inside the box not much to protect the bottles, no bubble plastic.
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A
Rating: 5 out of 5
Fast delivery, on time, so nothing to say. I will come back to you for my next order.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
No complaints
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A
Rating: 3 out of 5
I had to show up 10 days after my order to be told that there was a missing product, so the order was blocked, and then wait 8 days to be delivered without the missing product, of course, and not 48 hours as advertised.
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A
Rating: 5 out of 5
GOOD PRODUCT GOOD DELIVERY TIME ALWAYS GOOD
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A
Rating: 5 out of 5
Very well received, fast delivery.
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A
Rating: 5 out of 5
Perfect product
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A
Rating: 5 out of 5
I'm still more than satisfied with TomPress, nothing to complain about.
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C
Rating: 2 out of 5
I am forced into a low review because since the purchase I have not heard back and the goods have not arrived, yet.
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Response from tompress.com
Good morning, we proceeded to open a complaint with the courier company as soon as you reported the mishap to us. We will do our best to resolve the problem. We are at your disposal. CUSTOMER SERVICE TOMPRESS ITALIA
A
Rating: 2 out of 5
3 months late and no commercial gesture
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A
Rating: 4 out of 5
Delay too long
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A
Rating: 5 out of 5
Quality product, fast delivery, a plus!
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A
Rating: 3 out of 5
I ordered in June and have just been delivered.
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A
Rating: 5 out of 5
Very good easy care
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A
Rating: 5 out of 5
Fast delivery. The cone of the corer loosened after the 2nd use, but Tom Press quickly replaced it in the after-sales service.
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A
Rating: 5 out of 5
Very good service
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A
Rating: 3 out of 5
Received a few days ago for an order dated June 26. No one cares about us
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A
Rating: 5 out of 5
excellent service fast efficient and dynamic already made several orders and always nothing to say if I would not be happy I assure you that you would be informed.
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A
Rating: 5 out of 5
Delivered on time. A broken jar in the middle of the parcel, which was otherwise unmarked. I recommend
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Response from tompress.com
Hello, I apologize for this inconvenience and will pass it on to our after-sales service. Best regards.
A
Rating: 4 out of 5
Carrier really not serious
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A
Rating: 4 out of 5
fast delivery bravo
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Nothing to say, everything was perfect
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A
Rating: 5 out of 5
Fast efficient quality article
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
Very good online store, very fast and nothing to say about the prices.
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A
Rating: 4 out of 5
Product complies with the description, the cooking times indicated seem low in use.
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 3 out of 5
Delivery took a little time, package was not stuck in the box, it was moving.
As for the product, a few defects, stains were present from unpacking but it works well. Beautiful waffles with a nice design.
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As for the product, a few defects, stains were present from unpacking but it works well. Beautiful waffles with a nice design.
A
Rating: 5 out of 5
fast and well packaged
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A
Rating: 5 out of 5
Order as expected, fast delivery
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A
Rating: 4 out of 5
I am not satisfied with the quality because when they come out of the dishwasher they remain tanned. The food in the pan sticks. I am disappointed with my purchase. Y.Portier.
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A
Rating: 5 out of 5
BQON SERVICE
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A
Rating: 4 out of 5
overall,well
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