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A
Rating: 5 out of 5
After my first use, I'm very satisfied with my purchase!
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 397 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 3 out of 5
Conforming merchandise. The only fault is that the pump leaks a little when in use.
The big problem was the condition of the parcel on arrival: a deliveryman had opened it over 30 cm to have a look inside if he was interested in the goods! Of course, the man who rang my doorbell guaranteed that it wasn't him... Everything was there, so it's a lesser evil, but it's still unpleasant. Please change carriers.
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The big problem was the condition of the parcel on arrival: a deliveryman had opened it over 30 cm to have a look inside if he was interested in the goods! Of course, the man who rang my doorbell guaranteed that it wasn't him... Everything was there, so it's a lesser evil, but it's still unpleasant. Please change carriers.
A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
R A S
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A
Rating: 5 out of 5
Merchandise received on time and in good condition
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A
Rating: 5 out of 5
Delivery very fast easy order. Nothing to say I will recommend your site
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A
Rating: 5 out of 5
Top
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A
Rating: 4 out of 5
fast delivery, well packaged product, meets my expectations
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A
Rating: 3 out of 5
the expiration date of the flour is abnormally short Indeed for the order before last it was 9 months and now it is 3 months more you were out of stock I do not understand I am very disappointed I will not be able to use the 40 kg in the expected time given the price of postage orders become too expensive.
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Response from tompress.com
Hello, Our apologies, we are reporting this to our producer. Don't worry, it's only a DLUO and not a DLC. Only exceeding the best-before date involves a health risk. Best regards.
A
Rating: 1 out of 5
Still not received.....
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Response from tompress.com
Hello, Our after-sales service has just taken note of your parcel which left on 24/08. A non-delivery claim will be opened with the postal services. Best regards.
A
Rating: 4 out of 5
Satisfied although the locker presents some lacks of painting but put in a cellar that will not be seen A remark also on the order with an e-mail of thanks but without indicating a delivery period a little too long to wait without news.... in spite of everything I will recommend gladly
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A
Rating: 5 out of 5
Fast, compliant product, fair price.
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A
Rating: 4 out of 5
I'm very happy.it's a pity that I didn't have the totality of my order which I modified to have the right to my promotion.otherwise for the customer service a liver and fortunately that once I fell on a lady not friendly at all when I inquired about my order which had been made several months ago. This lady told me I was cancelling your order so that was the end of the matter.
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A
Rating: 5 out of 5
Long lead time but top customer service!
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A
Rating: 5 out of 5
Very correct material. Two interesting brochures enclosed, which partly advertise the house, but also open up other possibilities for homemade products.
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A
Rating: 5 out of 5
Nothing to everything was perfect!
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A
Rating: 5 out of 5
Super, really! Well-developed equipment, advice, instructions and information on delivery all nickel Bravo to Tom's team!
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A
Rating: 5 out of 5
easy choice. Reasonable prices. Fast delivery. Thank you so much!
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A
Rating: 4 out of 5
Nothing to say: the order was correct
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A
Rating: 4 out of 5
Product comfort as described
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A
Rating: 4 out of 5
Delivery time too long
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A
Rating: 5 out of 5
Good manufactured product good customer service I recommend
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A
Rating: 5 out of 5
A pleasant site with easy ordering. Very nice.
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A
Rating: 5 out of 5
Product conforms Fast shipping A bit high price
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A
Rating: 5 out of 5
Nothing to say efficient
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A
Rating: 3 out of 5
2 stars on Delivery and customer service because the tracking of parcels does not work, the link is not good, and when we report it, we have the right link but nothing gets better when you reorder!!!!
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A
Rating: 4 out of 5
product problem solved very quickly with olivier very satisfied with product
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A
Rating: 5 out of 5
This is the level of service one expects when dealing with Tompress Very good in every respect: -Correct price positioning -Pre-order call handled very well by a smiling and very pleasant consultant, relevant and accurate information -Delivery on D+2 as advertised -Products received conform and in good condition. I have nothing but recommendations.
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A
Rating: 5 out of 5
everything is perfect!
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A
Rating: 5 out of 5
good product easy to use simple & pragmatic order
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
Fast delivery, attractive prices
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A
Rating: 5 out of 5
In addition, great telephone contact, accurate and verified answers.
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A
Rating: 4 out of 5
I noticed a delay in delivery. When I asked how long it would take, I was told that an item was missing, and that they couldn't deliver what wasn't there.
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Response from tompress.com
read the GTC Madame". In the General Terms and Conditions
A
Rating: 5 out of 5
Order of 15l sauerkraut pots processed quickly, well packaged. Very satisfied
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A
Rating: 5 out of 5
Nothing to say .... well-organized company with great service
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A
Rating: 5 out of 5
No complaints
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A
Rating: 5 out of 5
Fast Compliant products ordered
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A
Rating: 4 out of 5
- Delivery postponed by 2 months ...
- Great merchandise: flexible but simple temperature programming, virtually no cleaning, very small folded volume - But the response from customer service (23/07) to whom I asked where the product was made:
C'est une fabrication française. Whereas it's made in China under an American license."
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- Great merchandise: flexible but simple temperature programming, virtually no cleaning, very small folded volume - But the response from customer service (23/07) to whom I asked where the product was made:
C'est une fabrication française. Whereas it's made in China under an American license."
A
Rating: 5 out of 5
Very fast delivery. Fragile item (pizza stone) very well packaged. Item conforms to the order. I do not evaluate the product because I have not yet used it. Serious site that I recommend.
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