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A
Rating: 5 out of 5
Very satisfied with my order Meets my expectations Package very well packed Very fast delivery
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
No comment...
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A
Rating: 5 out of 5
Extremely fast delivery, very well packaged product (smoker). Contact with customer service was cordial and concise. I recommend without reservation.
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A
Rating: 5 out of 5
very well
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A
Rating: 4 out of 5
Ras everything was fine thank you
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A
Rating: 5 out of 5
the merchandise is conform and of excellent quality. The delivery was on time and perfect.
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V
Rating: 5 out of 5
Everything perfect, highly recommended
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A
Rating: 4 out of 5
Remarkable customer management from SOPHIE
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
La Poste is not an ideal delivery method for Belgium.
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A
Rating: 5 out of 5
Very fast delivery and product as described. Great.
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V
Rating: 5 out of 5
Fast, even across national borders, best goods, good, appropriate packaging.
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A
Rating: 5 out of 5
Excellent choice for a small hobby farm.
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C
Rating: 1 out of 5
you are a disaster! you send broken goods without checking and expect the customer to bear the cost of reshipment because it's broken?!?! it doesn't end there
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A
Rating: 5 out of 5
No problem at all
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A
Rating: 5 out of 5
Great service!
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A
Rating: 3 out of 5
customer for 8 years
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A
Rating: 5 out of 5
Nothing to say as expected
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A
Rating: 5 out of 5
From order to delivery, everything was perfect. The mould is perfect for making homemade bread.
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C
Rating: 5 out of 5
Perfect product, just what I was looking for! I await the arrival of the intermediate size.
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A
Rating: 5 out of 5
I have received my bags but I have not yet received my first order with spices which was made before the bags ????
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Response from tompress.com
Hello, Your parcel has been waiting for you at the chosen relay point since 25/06. I will send you the tracking email. Best regards.
A
Rating: 5 out of 5
Very good quality products.
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A
Rating: 5 out of 5
Delivery and equipment as proposed
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 4 out of 5
Fast service tresbibproduct
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
I knew you when you had a store in Lyon. It's a shame it no longer exists, but you were always there for the Internet.
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A
Rating: 4 out of 5
Delivery time not respected + 8 weeks compared to what was planned Otherwise the dough machine works very well. I tried the spinach raviolini, but couldn't get the filling right. I'll get the hang of it in time.
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A
Rating: 5 out of 5
Completely satisfied delivery faster than expected and well packaged product
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C
Rating: 1 out of 5
As far as I am concerned you are unreliable with zero seriousness! You sent me a broken vinegar pot as pictured and it did not break in transit but was shipped already in that condition!!! You also expect the customer to pay for the shipping!!! It does not end here not so much for the money but I will report you on all forums and to the consumer association!
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Response from tompress.com
Good morning, we are sorry that the item arrived damaged and have offered you a refund by calculating the extent of the damage. For the return, however, it is specified in the General Conditions of Sale that the return is always the responsibility of the customer. We are available for any other needs. CUSTOMER SERVICE TOMPRESS ITALIA
A
Rating: 4 out of 5
products as described
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A
Rating: 5 out of 5
Fast shipping and delivery
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A
Rating: 1 out of 5
Undelivered
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Response from tompress.com
Hello, The parcel is being returned to sender because Chronopost has reported an anomaly identified on the postal code or recipient's address. As soon as we receive the return, the refund will be processed. Best regards.
A
Rating: 5 out of 5
Fast delivery in 48h, I bought an ice turbine, family version of the pro, machine very good quality! Customer service was very good advice! I highly recommend Tompress for the quality of service and equipment!
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A
Rating: 3 out of 5
When you order a delivery, the shipping is included in the price. If any items are missing, I don't see why you have to pay twice for the delivery ???????????????
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Response from tompress.com
Hello, there is only one shipment per order. If some items are not available in stock, please take into account the delay for the shipment of your order. Best regards.
A
Rating: 5 out of 5
Very satisfied French products!
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Response from tompress.com
Hello and thank you! Now all you have to do is enjoy :). See you soon.
A
Rating: 5 out of 5
Everything went perfectly, and what's more, I had a pleasant surprise :n I'd been wanting to replace my Bialetti grill pan for a long time, and I couldn't find it in the stores or on the Internet, so I found it with you :thank you.
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A
Rating: 5 out of 5
I've read the pluses and minuses, and this device is simply impeccable.
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A
Rating: 4 out of 5
The spatula looks more like a beater than a spatula! the photo is not good! Otherwise to be seen in use...
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A
Rating: 5 out of 5
very practical gloves for taking dishes out of the oven.good protection.fast delivery, i recommend.
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