Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/10/2019 à 06h05

Fast, quality service Good product

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 18h27

Fast delivery times. Goods well packed. No problems at all.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 17h42

Very professional top

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 16h07

Perfect

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/10/2019 à 14h44

Problem solved with after-sales service Good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/10/2019 à 12h26

missing mounting screws

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Response from tompress.com Published on 15/10/2019

Hello, you've ordered a spare part, so there's only the part. The screws from your bracket can be reused for the new bracket. Best regards.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 11h55

First order placed on a Monday evening and received on Wednesday morning. PERFECT

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 11h43

.....top

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 09h59

nothing to say, everything is perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 09h43

All very well.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 09h24

Delivery and product impeccable we are very happy

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 09h24

Very fast delivery, within the 24-hour chrono-post deadline. Well done to customer service, who were very reactive to a delivery fault and got everything sorted out. The product is well designed and practical to use: translucent, so you can check the level. The bubbler is simple and effective, but it also comes with a cap if you don't want to use it.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/10/2019 à 09h21

I had to wait a very long time to get the product. On the other hand, the customer service was irreproachable and did everything possible for my order. The final product doesn't perform as well in kg/hour, but you can see that it's quality.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 08h51

Everything is perfect.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/10/2019 à 07h56

The front of the coffee grinder drawer was broken. We had to repair it and glue it back in place.

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Response from tompress.com Published on 15/10/2019

Hello, please contact us immediately within 48 hours of delivery if you have any problems. Best regards.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 07h39

Goods received promptly and well packaged

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 07h38

c'est tréq bien chaque fois

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 07h22

PERFECT o00o-----// '°(_)'° -----o00o SHOP @ TO RECOMMEND @ TO ALL

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/10/2019 à 07h09

Delivery independent of Tom Press. The post is deplorable in Ile de France.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 06h58

tip top

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Acheteur Vérifié

Rating: 3 out of 5

Published on 14/10/2019 à 06h50

Order arrived much later than expected, press click works moderately well. It's a shame...

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Response from tompress.com Published on 15/10/2019

Hello, Place the shims in staggered rows, starting with the half-moons. Then arrange the 2 pawls in the same direction and fit the gear rod. If you have any questions, please contact our customer service department on 05 63 71 44 99. Best regards.

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Acheteur vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 06h45

Perfect - nothing to complain about

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 06h45

very well

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 06h37

Nothing to complain about, order received and impeccable.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/10/2019 à 06h24

Good product, little problem with delivery, but it's the same everywhere, deliverymen don't like to deliver to individuals.....

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 06h24

Order received promptly, product well packaged at the top thank you.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 06h19

I recommend this site to everyone, private or professional. Very serious and fast delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/10/2019 à 06h19

second purchase no problem

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/10/2019 à 14h45

DEVICE A LITTLE SMALL WHEN SPEAKING IN LITERS DIFFICULT TO GET AN IDEA FROM A PHOTO CATALOG.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/10/2019 à 13h29

Good, clear site

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/10/2019 à 07h12

I'm delighted with the pantry. It looks great in my kitchen and is very practical;

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Acheteur vérifié

Rating: 5 out of 5

Published on 11/10/2019 à 16h59

Great for vegetables, mashed potatoes and red fruit...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/10/2019 à 15h39

I did not receive my order in the time you said, but the money was well pocketed.

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Response from tompress.com Published on 14/10/2019

Hello, Payment was received when your package was shipped. Order placed on 29/09 after midday, dispatched the next morning, delivered 48 hours later. Best regards.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/10/2019 à 03h07

for us in the DOM we pay back the VAT on arrival the system with the customs is very vague in this case it the goods leave HT

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Response from tompress.com Published on 14/10/2019

Hello, this is the case, you are billed exclusive of tax, on your invoice, the VAT rate is indeed 0. Best regards.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/10/2019 à 18h22

It's a pity that the package was opened by an ill-intentioned person, because the spatula is missing. It's a pity, but it won't stop me from ordering again, because the products are good.

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Response from tompress.com Published on 11/10/2019

Hello, in this case, you need to go to the post office with the parcel and ask for a procès-verbal. This will enable us to open a claim. Best regards.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/10/2019 à 16h22

Fast delivery. Product conforms to my expectations. Perfect, I recommend

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/10/2019 à 14h45

Very nice product Too bad the packing tape was stuck directly to the barrel, which took me a good hour to clean up.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 10/10/2019 à 14h37

Ordered cloche mise sous vide bocaux, quickly received, does not work because gasket damaged. Sav contacted, photo sent as requested, a week later, nothing, for a seal costing 2 or 3 euros.

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Response from tompress.com Published on 11/10/2019

Hello, the file is being processed by the after-sales service and we have received the photos. You will be contacted later today. Best regards.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/10/2019 à 09h31

Formidable

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/10/2019 à 09h28

Effectively met the clinent's expectations.

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